New Carlisle Chrysler Dodge Jeep

Customer service. Everyone was very helpful especially TJPerry. I would highly recommend him for any help needed in buying a car. He was able to find just the car I wa Everyone was very helpful especially TJPerry. I would highly recommend him for any help needed in buying a car. He was able to find just the car I was looking for. More

I'll never go to another dealer Buying a new vehicle can be a very stressful experience. Dave Warren and the team at New Carlisle made it a very stress free experience. They made sur Buying a new vehicle can be a very stressful experience. Dave Warren and the team at New Carlisle made it a very stress free experience. They made sure all my needs were met and their main concern was me finding the right vehicle for me. Top notch all around. More

Oil change and tire rotation It was the fastest service appointment I’ve ever had. I was so happy not to have to sit there for a long time! They took my car right in when I arriv It was the fastest service appointment I’ve ever had. I was so happy not to have to sit there for a long time! They took my car right in when I arrived. More

Amazing staff and deals!! Don't miss out We were in need of a newer vehicle for our family.. The staff at New Carlisle Chrysler Dodge Jeep not only vit us into a 2019, bur in the payment we c We were in need of a newer vehicle for our family.. The staff at New Carlisle Chrysler Dodge Jeep not only vit us into a 2019, bur in the payment we could afford!! Amazing staff from CEO to detailing!! More

Purchased a Dodge Journey SXT - Bob was awesome! I purchased a 2018 Dodge Journey SXT and Bob was awesome. He definitely earned his money with me. I am not saying I am difficult but I will say i know I purchased a 2018 Dodge Journey SXT and Bob was awesome. He definitely earned his money with me. I am not saying I am difficult but I will say i know what i want and I wasnt going to settle! Thank you Bob! More

5/30/18 Rude Service man Took my jeep renegade trailhawk in for a warranty issue. One bad apple ruins the basket. I am an elderly female and from the start the service man was Took my jeep renegade trailhawk in for a warranty issue. One bad apple ruins the basket. I am an elderly female and from the start the service man was rude, discourteous and a real jerk. Not a nice reflection on the service Dept. He needs some people skills. I do not feel the issue was solved but I will only return for warranty coverage and I would not recommend the dealership. I think customer service is important and he needs some training. More

Nice Jeep but Mr. Toby needs some people skills We purchased a used 2016 Jeep Wrangler a week ago. While we are pleased with our Jeep and our salesman, TJ and the dealership in general, Mr. Rob Tob We purchased a used 2016 Jeep Wrangler a week ago. While we are pleased with our Jeep and our salesman, TJ and the dealership in general, Mr. Rob Toby needs to learn some people skills. They couldn’t make the deal we wanted but they did came within $1500. The problem came when we were told they would give us $400.00 for our trade. I was talking to a co-worker about our new Jeep and our trade-in. She expressed interest so I sold her the car for the price we were going to get from New Carlisle Chrysler. My husband immediately call TJ and asked him if we just give them the $400 more when we go pay for the car. TJ agreed that sounded correct but he had to check with the used car sales manager. Mr. Toby called my husband. He was short tempered and told him it would be an additional $1500 if we pull the trade. He was so unkind, my even tempered husband cancelled the deal. Since this was the Jeep we wanted, I returned a call to Mr. Toby, and proceeded with the original deal. He said he needed to see if the dealership would still honor our original deal even though only 3-5 minuets passed. He also questioned in an accusatory way saying “I thought you sold the trade”. As I said, our salesman was good but Mr. Rob Toby... you may want to take some come conflict management classs. More

Exactly what we were looking for I would highly recommend Tom! We showed up after just having a bad experience in Springfield, told him what happened and exactly what we were looking I would highly recommend Tom! We showed up after just having a bad experience in Springfield, told him what happened and exactly what we were looking for. He met and exceeded what we asked. Everyone we encountered was so nice and treated us with such respect. I have recommended them to several family and friends in the last week!! More

Sales Personnel I was searching for a pick-up truck using TrueCar. One of the dealers I was referred to was New Carlisle Chrysler Dodge Jeep. In going to that dealers I was searching for a pick-up truck using TrueCar. One of the dealers I was referred to was New Carlisle Chrysler Dodge Jeep. In going to that dealership on 12/8/16, I spoke with David Brown and the Sales Manager, Debra. David was extremely helpful in showing me two Ram trucks which fit my needs. This was impressive due to the fact I was looking at a 2016 model which was hard to locate. Without any haggling, David gave me an offer which I found very reasonable. There was none of the usual several offers going back and forth with the manager. David and Debra were very pleasant and upfront. Neither made me feel like I was being taken advantage of or pressured into something other then what I was looking for. It should be known I purchased a different brand pick-up truck from another dealer. However, because of the experience I had with David, I would definitely refer anyone I know who is looking for a Mopar product to go to New Carlisle Chrysler Dodge Jeep. More