Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
New Carlisle Chrysler Dodge Jeep
New Carlisle, OH
54 Reviews
Filter Reviews by Keyword
By Type
Showing 54 reviews
August 17, 2015
Ram 1500 I really appreciated the service I received from the sales team at New Carlisle Chrysler Dodge Jeep. When I was looking and trying to make a decision I really appreciated the service I received from the sales team at New Carlisle Chrysler Dodge Jeep. When I was looking and trying to make a decision I didn't feel pressured or hassled in any way. Once I had decided to go with a Ram 1500 Jordan worked hard to help me find one that had the features that met my needs. More
by rt_2015
Employees Worked With
Debra Huelsman, Jordan Everidge
August 04, 2015
Awesome service!!!!! I am very happy with my purchase. I was looking for a certain monthly price that was in my budget and I got it. Denny Mckenzie is an awesome salespers I am very happy with my purchase. I was looking for a certain monthly price that was in my budget and I got it. Denny Mckenzie is an awesome salesperson with a great personality!!! Debra Huelsman was VERY helpful and personable:) Thanks for all you did for me to get me into my new car!!!!!!!! More
by Amanda84
Employees Worked With
Denny Mckenzie, Debra Huelsman
July 05, 2015
2013 Ram Bighorn This has been the best service I've ever had! I have bought many new and used vehicles and working with Denny McKenzie was great. He showed us everyth This has been the best service I've ever had! I have bought many new and used vehicles and working with Denny McKenzie was great. He showed us everything we wanted to know, wasn't pushy and truly wanted to make sure we was happy with our purchase! He told us to take the truck home for the weekend to make sure we liked it and even bought us dinner while we was waiting on the paperwork to be finished up, everyone in the dealership was friendly and helpful. We have already told others to go see him when they are ready to purchase a new or used vehicle. Thank You for an awesome deal!! More
by Darrell/Tonya
Employees Worked With
Denny McKenzie
June 07, 2015
looking for dodge ram 2500 Sales person was extremely helpful in guiding us to the truck that would best suit our needs. We were looking for a Ram 2500 to pull our rv with. Sales person was extremely helpful in guiding us to the truck that would best suit our needs. We were looking for a Ram 2500 to pull our rv with. More
by johnl
Employees Worked With
Denny McKenzie
May 31, 2015
Great Deal and Great Service Very happy with my buying experience at this dealership. I arrived with a monthly payment in mind and both Denny Mckenzie and the finance manager work Very happy with my buying experience at this dealership. I arrived with a monthly payment in mind and both Denny Mckenzie and the finance manager worked diligently to make it happen. Debra (manager) was also very efficient and very personable. I was very impressed by the kindness shown to me by all and will definitely be a return customer, as well as recommending them to family and friends. Thanks again! More
by tomcar
Employees Worked With
sales Denny Mckenzie ,finance Charlene Trey, Debra Huelsman
May 20, 2015
Two Thumbs Up! Thanks for making this process of ordering my new Jeep Wrangler so easy and fun !I would recommend this dealership and especially my sales person Denn Thanks for making this process of ordering my new Jeep Wrangler so easy and fun !I would recommend this dealership and especially my sales person Denny McKenzie to anyone interested in purchasing a vehicle! More
by jeeplover
Employees Worked With
Denny McKenzie
May 08, 2015
Crooks I bought a Volkswagen Beetle back in October of 2014. When I first went to check out the car I had a difficult time starting it due to the fact that t I bought a Volkswagen Beetle back in October of 2014. When I first went to check out the car I had a difficult time starting it due to the fact that the steering wheel was locked. Ours sales guy Pat jumped in & said "oh it'll start, your wheels just have to be straight" & he struggled the first time trying to start it, but then he started it right up on the 2nd try. (We later had to have this problem fixed). After that we test drove it & everything seemed to be fine. After we visited the dealership 2-3 more times we finally decided to buy the vehicle. The dealership then offered us an EXTENDED BUMPER TO BUMPER WARRANTY that cost us over $2,000 extra, but we decided it was worth it considering it covered everything. Not even a month later the radio stopped working & we noticed that the antenna was being held on with duck tape!! We called the dealership & they told us to bring it in. Once we got there & dropped it off for service, we were on our way home when Pat called my cellphone & told me that the radio was working fine & then he suggested that perhaps I broke the antenna myself! When I told him that I definitely did not break it & tape it back on myself (crooked at that) they said they would go on ahead & fix it this time. Then just recently the airbag light & the check engine light came on & we took it to the dealership & they advised us to take it to an actual VW dealership so that's what we did. Today we received a call from the VW dealership telling us that they called & NONE of the 3 problems were covered by the extended warranty & that parts alone were going to cost $1,750+tax!! Outraged, we once again went to the dealership & after a little while they said that the one part in the warranty was a "gray area" & that they would go on ahead & pay for that one part...the cheapest part I might add. I would like to know how they can offer us an extended bumper to bumper warranty & then tell us that it covers none of the problems that the car encounters?! I would NEVER do business with this dealership again! I believe the entire place is full of crooked salespeople who are unwilling to help you once you pad their pockets with a lot of cash. On a side note, we also bought another vehicle from this dealership at the same time & it too has had its fair share of problems. Once again, all problems they told us weren't covered under warranty. When we went to the dealership & threatened them with a lemon lawsuit, the manager Matt got up & stormed out of the room. Too afraid to hear the truth I suppose. Like I said, these people sell nothing but junk & then are unwilling to help fix the problems that the vehicles encounter. Take your business ( & money) anywhere, but to these crooks! More
by ash9114
Employees Worked With
Matt Pattison
March 13, 2015
Great!! The New Carlisle Chrysler Dodge Jeep team are very friendly and professional! I would recommend to a friend. We brought along my 1 year old son whi The New Carlisle Chrysler Dodge Jeep team are very friendly and professional! I would recommend to a friend. We brought along my 1 year old son while we were looking at trucks, not realizing that we were going to purchase one and the whole team was very patient with us. They were all trying to keep my son occupied while we completed all the paper work! My son is very full of energy! :-) More
by cyantis
Employees Worked With
Denny Mckenzie
February 13, 2015
The Purchase of My New Dodge Dart I've been interested in the Dart for quite awhile. When I contacted the dealer by phone and told them what I was Interested in! The Vehicle was at th I've been interested in the Dart for quite awhile. When I contacted the dealer by phone and told them what I was Interested in! The Vehicle was at their affiliate (Key Chrysler Jeep Dodge) lot inventory. I arrived to the Dealer about a half an hour later.We talked and I was told the Vehicle was on the way.By the time we had everything taken care of. The car was there and was exactly what I wanted. We finished up, and was on my way with my New Dodge Dart! Great Job! More
by JazMon61
Employees Worked With
Denny McKenzie
November 05, 2014
Awesome! I was very impressed with the professionalism of this dealership and the employee who helped me with my recent purchase. They couldn't have been easi I was very impressed with the professionalism of this dealership and the employee who helped me with my recent purchase. They couldn't have been easier or kinder with work with. I recommend you shop here if you are looking for a new or used car. More
by tmhenderson
Employees Worked With
Debra Huelsman, David Brown
