New Carlisle Chrysler Dodge Jeep

Supposedly inspected/serviced used car = deceptive I purchased a used vehicle from this dealership. While shopping for used cars from dealerships one thing I was looking for was a dealership that actua I purchased a used vehicle from this dealership. While shopping for used cars from dealerships one thing I was looking for was a dealership that actually inspected and serviced their used car inventory, and not just their *certified* pre-owned inventory. David Brown, the salesman I dealt with, assured me they did, and in fact the car I was interested in had just had its steering rack replaced. When I test drove the car I noticed a squeal upon ignition, and a slight squeal on sharper turns. David told me this was due to the new steering rack and would go away as 'oil redistributed.' We haggled over the price, and David left me three times to 'consult his manager' but for all I know he was laughing about me with other salesmen by the watercooler. They have you sign 'as-is' agreements before buying, acknowledging things go wrong with used cars and they cannot be blamed. There is no warranty. No recourse. After buying the car, the squeal grew quickly worse, and I determined the drive belts were at fault. Replacing them fixed the squeal. Three weeks after purchasing the car the front flex pipe developed a leak. I emailed the dealership to express my disappointment that they either lied to me concerning the squeal, or were merely ignorant. Which scenario is worse depends on your point of view. While it is possible there was no visible sign the exhaust system was about to fail, I still expressed my disappointment that before a month was up, my supposedly inspected & serviced car had cost me so much money. The dealership did not even bother to respond. They also took three weeks to send me my title, when they told me it would be two. When I had only 30 days from the time of purchase to take care of that paperwork, leaving me that little time is rude. More

Never take your for service here. I've purchased two vehicles from them and would buy from them again, but would take the vehicles to another dealer for service. They stripped out my oil drain plug from vehicles from them and would buy from them again, but would take the vehicles to another dealer for service. They stripped out my oil drain plug from over tightening it. They didn't want to fix it since the warranty was well passed, but I was able to prove that they were the only ones to change the oil. Then on my jeep they over tightened the lug nuts after a tire rotation and didn't use anti-seize. It caused a lug but to break, and I couldn't get the any of the wheels off at home. They also like to blame you for obvious problems with the vehicle. My jeep started to run rough with only 1000 miles on it, and they blamed me for putting bad fuel in it. Turned out to be an electronics problem anyway. Never, never take a vehicle here for any service, not even an oil change. More

It's quite obvious that the only other review for this dealership, was written by an employee of the dealership. This dealership is worthless! They use every possible salesman tactic to up charge the this dealership, was written by an employee of the dealership. This dealership is worthless! They use every possible salesman tactic to up charge their vehicles. They also try to act like they hold the cards and ask you how much you're willing to pay for a vehicle, instead of trying to ask you how much can we save you over the other dealers to make you want to buy this car from us. The salesman David actually left a message on my phone saying he checked other dealers for the car I was looking for, and asked me how much I was willing to pay for it. This place is a pathetic pawn shop for cars. They try to turn sales into bidding wars like greedy little trolls instead of trying to save you money or help you, the customer, in to getting the car you want for the lowest price you should have to pay. Most pathetic and greedy dealership I've ever tried to deal with. They added $1000.00 on to my vehicle quote for no reason. Then, before I could call back and ask why they did that, they sold the vehicle out from under me to someone else, before I could even attempt to buy it. If you're trying to buy a new car, try somewhere else. This dealership will charge you more, and try to make you fight and offer increase for the car you want, and if you don't play along with their greedy games, they'll sell your car right out from under you to someone else. Again, GREEDY AND PATHETIC!!! TRUST ME!!! More

Many thanks to the sales team at New Carlisle Chrysler/Dodge/Jeep! I recently purchased a used car from their lot and could not be more pleased with both the car itself and the overall purchase Chrysler/Dodge/Jeep! I recently purchased a used car from their lot and could not be more pleased with both the car itself and the overall purchase experience. Used car buying proved to be an annoyingly high pressure experience at most other dealers and lots visited. The best way to describe the experience here was LAID BACK! No pushy, in-your-face sales people trying to work their angle hoping for a sale. I had a certain type of car in mind but was not sure I would find that type at the right price. Jim Anderson, the general sales manager, worked hard to come up with a great price that was agreeable for both parties. This was accomplished without any pressure tactics which proved to be quite refreshing. Anyone looking for a new or used car in the Dayton/Springfield/Western Ohio vicinity would do well to check the inventory here and make the drive. A big THANK YOU once again! More