Wow, where do I begin?! My boyfriend and I came in Friday night just to browse and possibly test drive an I3 and we were greeted by the BEST and most wonderful person, Sami Asadourian. He was super patient with us and took his time to take us on a test drive, show us a few other options on the lot that we may be interested in and then sat down with us and went through every option available to us in case we were interested in walking away with a lease or buy. At no point did we feel pressure and we actually felt like we knew Sami forever! He made us feel EXTREMELY comfortable and eased any worry we had. He COMPLETELY knocked every hurdle over that kept us from the car we wanted and we ended up leaving with a car we love!! We wholeheartedly appreciate Sami and the entire BMW team who worked with us that night as they were there late because of us (sorry!!!). Sami, thank you again, SO MUCH, for all you did to make sure we were taken care of and even beyond that, for making this process a breeze by going ABOVE and beyond for us. We highly recommend Sami if anyone needs anything! We look forward to coming back to Sami for any other future purchases! We would also LOVE to thank Diana Zhang who took her time to explain every little detail about our new i3 to us. She went above and beyond as well to make sure we walked away feeling confident about operating the car and gave us so many helpful tips in regards to how to care for the car, maximize mileage, charging options, etc. Thank you, Diana! You're a sweetheart!