
New Century BMW
Alhambra, CA
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Great dealership Highly recommend Sami!!!! came here to look at a car but left with a different car that I’ve been wanting. So I’ve been here a few times before just t Highly recommend Sami!!!! came here to look at a car but left with a different car that I’ve been wanting. So I’ve been here a few times before just to look since I live closer to BMW Monrovia, this time I left with a freakin new M3! Because of Sami, I will only be coming to New Century. He gave me advice like a friend and not just trying to sell. I don’t think I would’ve gotten a car I wanted without Sami’s help, I had a budget and he really went the extra mile just to make it happen for me. The transaction went so smoothly, that I would do it over and over again. I was surprised how great the vibes were here. Everyone is friendly. The GM Mr. Pan was a very nice man as well. Thank you Sami, Devon, Michael, Peter and rest of the new century team! Feeling like I got a family here :) More
Highly Recommend I was fortunate to have met nice and very helpful people here. I had shopped around other dealerships but ended up purchasing here, coincidentally, i I was fortunate to have met nice and very helpful people here. I had shopped around other dealerships but ended up purchasing here, coincidentally, it is where I also service my car. More
BMW genius Diana was super professional and helpful in going over all the functions of the car. She helped me set up the the BMW app and taught me a few shortcut Diana was super professional and helpful in going over all the functions of the car. She helped me set up the the BMW app and taught me a few shortcuts/tricks. This girl is so knowledgeable and knows every little detail! If you guys ever have questions or need help, go find Diana the BMW genius! More
thank god for Diana diana was one of the geniuses who helped my family out and her knowledge about the car has helped them become an expert!! she helped my family with th diana was one of the geniuses who helped my family out and her knowledge about the car has helped them become an expert!! she helped my family with the test drive and was available for questions even after they purchased the car. More
Service I always get great service here. And that’s why I drive all the way to Alhambra rather than Long Beach, which is closer to where I am at. I always get great service here. And that’s why I drive all the way to Alhambra rather than Long Beach, which is closer to where I am at. More
The crews are friendly and hepful. The service advisor was friendly and I didn't feel under any pressure . The whole buying process took longer then I expected since I already knew whic The service advisor was friendly and I didn't feel under any pressure . The whole buying process took longer then I expected since I already knew which vehicle to get and I had my 4 year old with me. I've purchase an pre-own i3, by the time we've done with all the necessary process and ready to leave, I realize the battery didn't get charge and the front floor mat was missing. so we had to wait to get it charge. Besides, I wish they can be more thorough on checking the vehicle status when deliver ,but overall is a dealership I will recommending to my friends. More
excellent after-sale service Diane is attentive, thorough, knowledgeable and most important all, she is patience. dealing with older generation who are slower in acquaintances of Diane is attentive, thorough, knowledgeable and most important all, she is patience. dealing with older generation who are slower in acquaintances of technology, she did a great job. More
Pleasant and very thorough. Excellent! The service advisor has a very pleasant and lively personality with a very knowledgeable command of car details- the ideal person to have in a dealers The service advisor has a very pleasant and lively personality with a very knowledgeable command of car details- the ideal person to have in a dealership. More
Excellent Brought the car in for 2 recall. Got the car. back in the afternoon the same day. Everything was fix no charge. Service is excellent and professional. Brought the car in for 2 recall. Got the car. back in the afternoon the same day. Everything was fix no charge. Service is excellent and professional. More
Excelent and professional service Thank you Shaun for advising me not to change my brakes when not needed, honest service advisors are very important to me, always have great experienc Thank you Shaun for advising me not to change my brakes when not needed, honest service advisors are very important to me, always have great experience when I come in for service, great job!! More