
New Century BMW
Alhambra, CA
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The best service ever My X5 is due for the engine oil check and I called my service reps Sydney who scheduled my appointment the next day. When I arrived today on my appoin My X5 is due for the engine oil check and I called my service reps Sydney who scheduled my appointment the next day. When I arrived today on my appointment time, I was greeted by Sydney at the entrance hall and got all paperwork done within a few minutes. Then the driver picked me up and sent me back to my office. His driving was super and fun. It is the best service I ever had. I have been a loyal customer with BMW for 14 years. Highly recommend New century BMW. More
Customer service Excellent customer service, when over details what was going to be done to the car Work was done way before estimated time ,very friendly people Excellent customer service, when over details what was going to be done to the car Work was done way before estimated time ,very friendly people More
Great experience I was very satisfied with the service job which was done right on time as scheduled. Service person who worked with me was extremely customer focused I was very satisfied with the service job which was done right on time as scheduled. Service person who worked with me was extremely customer focused and helpful. More
Elvis rocks. Thank you very much Elvis for all of your help in buying our CPO BMWi3. You were quick and helpful in making sure the whole deal was completed and sen Thank you very much Elvis for all of your help in buying our CPO BMWi3. You were quick and helpful in making sure the whole deal was completed and send us on our way out of the building. Aloha. More
Windshield replacement Eric understood that that having my windshield replaced (rock on fwy) on my new 2018 530 was upsetting and aggravating, and he made sure to get the re Eric understood that that having my windshield replaced (rock on fwy) on my new 2018 530 was upsetting and aggravating, and he made sure to get the replacement completed as if the accident had never occurred. He even arranged a loaner on fairly short notice over the weekend so the repairs could be started asap. Some service establishments have a "weekend staff" to hold the fort until the Mon-Fri staff comes in, but Eric Ho and New Century BMW are an exception - great service any day of the week. Thank you. More
Sidney is awesome! Highly recommend ! Mr. Sidney Chan. Good jobs! Will do the maintenance again with New Century BMW again. Even though there is no car wash after servic Highly recommend ! Mr. Sidney Chan. Good jobs! Will do the maintenance again with New Century BMW again. Even though there is no car wash after service ~ More
scheduled service Eric Ho was terrific explained everything and kept me informed on work. Car was ready on time ad promised. Please thank Eric For his professionalism Eric Ho was terrific explained everything and kept me informed on work. Car was ready on time ad promised. Please thank Eric For his professionalism it was a pleasure working with him. More
I drove 50 miles. I drove 50 miles, past a dozen other BMW dealerships, because Elvis was willing to let me buy the car I wanted the way I wanted. This is my 6th BMW a I drove 50 miles, past a dozen other BMW dealerships, because Elvis was willing to let me buy the car I wanted the way I wanted. This is my 6th BMW and the best experience so far! Good deal, good service! More
Excellent service I needed to have my vehicle inspected for a few possible issues. As it turned out, everything was fine. James was my service advisor and he was very h I needed to have my vehicle inspected for a few possible issues. As it turned out, everything was fine. James was my service advisor and he was very helpful. Furthermore, everyone I dealt with during the process was very helpful and professional. More
Awesome sales rep that assisted me! I didn’t feel any pressure to purchase a vehicle, and the sales rep didn’t mind showing a variety of vehicles; he was really helpful! Take care of tha I didn’t feel any pressure to purchase a vehicle, and the sales rep didn’t mind showing a variety of vehicles; he was really helpful! Take care of that 2016 black Chevrolet Camaro SS bro!! More