New Century BMW

Outstanding sales Personable sales person. You can't find a better guy and very knowledge with all the various models. I would highly recommend Elvis if you are looking Personable sales person. You can't find a better guy and very knowledge with all the various models. I would highly recommend Elvis if you are looking for someone who is experienced and has a personable touch. Also see Saeed for the best deal in the entire San Gabriel Valley. More

Service adviser a job well done. We are so happy to have Scott Abrams as service adviser after missing him for some time. As always patience, professional, knowledgeable, and no exag We are so happy to have Scott Abrams as service adviser after missing him for some time. As always patience, professional, knowledgeable, and no exaggeration on unnecessary items. Always double check diagnostics and finished on time. More

Excellent jod The appointment keeps on time and did excellent done, I will recommend to all my friends to new century BMW for buy a new car The appointment keeps on time and did excellent done, I will recommend to all my friends to new century BMW for buy a new car More

Professional & knowledgeable James Chiu is my service advisor. He is professional, knowledgeable and efficient, and that is the main reason I only come to this place to service my James Chiu is my service advisor. He is professional, knowledgeable and efficient, and that is the main reason I only come to this place to service my BMW. I'll definitely purchase my next BMW from New Century because of James. More

I love the first experience I had with bmw We were recommended to Elvis by my boyfriends dad. Honestly going to the BMW in Alhambra was the best experience I have ever had at a car dealership, We were recommended to Elvis by my boyfriends dad. Honestly going to the BMW in Alhambra was the best experience I have ever had at a car dealership, Everytime I've gone to a dealership all the sales people make us feel overwhelmed until we came here Elvis was not pushy at all, he didn't make us feel like we had to buy the car right on the spot. He understood that I've never liked BMW cars and he tried his best to show me the difference between the two type of cars we were looking at online. He showed us the 430 grand couple and the regular 330i the ones we were looking at.. I test drove the 430 and I wasnt a fan it was too small and it was just not doing it for me.. Elvis saw that I needed time to think and do more research because he knew I didn't really like Beemers. He kept in touch with us and we came in the next day honestly at that point I felt like Elvis was like one of my uncles, I honestly felt like I knew him, we told him we wanted to test drive the second car we were looking at, the 330i he went and grabbed the keys but before he showed us the one we were looking at the started asking us questions once he realized we wanted something sporty and stylish he showed us the 330i m sport that they had there, honestly I thanked him for showing us that one because as soon as I test drove it I fell in LOVE (I became a beemer lover) I never thought I would ever say that.. We walked out of that place with a brand new 2018 330i M sport and the best part was that we never felt like we were pressured to buy it.. Thank you so much Elvis and we will be back soon now my brother wants one haha. More

Ultimate Service Advisor I have never received service as attentive or as professional as New Centruy BMW. I had been to other dealerships in the past but once I started comi I have never received service as attentive or as professional as New Centruy BMW. I had been to other dealerships in the past but once I started coming to New Century I will never go back. My service advisor, James Chiu, is wonderful. He always greets me with a smile and is always available to answer my questions and does not hesitate to provide explanations when needed. With this kind of service why go anywhere else? I will definitely recommend my friends to New Century. Not only does New Century have the Ultimate Driving Machine, they also have the Ultimate Service Advisor. More

Awesome!! experience I had a great experience dealing with the internet sales manager at New Century BMW in Alhambra from the beginning to the end of the sale transaction. I had a great experience dealing with the internet sales manager at New Century BMW in Alhambra from the beginning to the end of the sale transaction. A very friendly, helpful and knowledgeable staff. I highly recommend to anyone if you are looking to buy or lease a new BMW, this is the place to shop. More

Profesional service without a doubt!! My experience at New Century BMW was very pleasant from beginning to the end they are very responsible and thoughtful not to mention knowledgeable ab My experience at New Century BMW was very pleasant from beginning to the end they are very responsible and thoughtful not to mention knowledgeable about what they are supposed to do it is a pleasant experience every time I come in to service my car More

Very professional Very good service. All needs were take care of thanks Done in perfect time my service person was calling me to let me know how is going Very good service. All needs were take care of thanks Done in perfect time my service person was calling me to let me know how is going More

Why were my tires overinflated? Everything with the customer service end was fine, the new rear tires they installed should have been inflated to 36 lbs., they were inflated to 40lb Everything with the customer service end was fine, the new rear tires they installed should have been inflated to 36 lbs., they were inflated to 40lbs, and the front tires which should be 32Lbs. were also inflated to 40 lbs. How on earth could they manage to do that? The correct values are posted in the sticker inside the drivers door. Also there was some sort of compound messing up the rims which I just spent my time cleaning up. There is no excuse for overinflation and a sloppy job on the tires. Things like this always leave me with feeling that maybe there was something else dine incorrectly that I will never be able to determine. Not what I expect when I spend my money. I do not like paying for work I have to finish or correct. I can’t say I won’t recommend this dealer, but I can’t say I will either. More