New Century Honda - Service Center

Really friendly and trustworthy staff. Even if you don’t know much about cars, they will explain things to you and give you honest advise. Everything about the experience was easy and convenient. know much about cars, they will explain things to you and give you honest advise. Everything about the experience was easy and convenient. More

Always nice and efficient. They treat my mother and I with maximum professional opinion and perspective. We've been bringing our car here for years and have never had a negative experience. Thank you with maximum professional opinion and perspective. We've been bringing our car here for years and have never had a negative experience. Thank you More

I really appreciated all the services especially Mr.Heybert who provided an excellent service during my visit and assist with the clear explanation on what I need. I would giving him five stars serv Mr.Heybert who provided an excellent service during my visit and assist with the clear explanation on what I need. I would giving him five stars service. More

Car was finished quickly. Good price and good service. No problems. Will return for future visits. Only thing they need is to wash customer vehicles for service visits. problems. Will return for future visits. Only thing they need is to wash customer vehicles for service visits. More

Great service! Took care of everything I needed done and it was completed in a timely manner. I will be making a return visit in the future. it was completed in a timely manner. I will be making a return visit in the future. More

I went for an oil change for my Honda hr-v and Everyone greeted me nicely. Jesse was who helped me out. He was great and super polite. Will come again for their great service. greeted me nicely. Jesse was who helped me out. He was great and super polite. Will come again for their great service. More

Excellent, timely service and no surprises! I'm so no happy to have a Honda Dealership near home where I can get great service with a smile! happy to have a Honda Dealership near home where I can get great service with a smile! More

Went in for a recall service. Everyone was helpful, informative, and prompt. Good location down the street from Americana and shuttle service available. Good experience. informative, and prompt. Good location down the street from Americana and shuttle service available. Good experience. More

Have been bringing my car here for service the past 5 years, and it has been good until now. About a week ago, I came in because the driver side seat belt was working properly. You needed a couple of h years, and it has been good until now. About a week ago, I came in because the driver side seat belt was working properly. You needed a couple of hours to analyze the problem, so as usual, you provided me a ride home, and later also sent a driver to bring me back to retrieve my car. The result was you determined the seat belt would have to be completely replaced, but you would need to special order it which would take a few days. Yesterday the part had come inso I brought my vehicle to you again. Your service rep Chris told me the job would take about 3 hours so he suggested I go to the Cashier to arrange the customary ride home, which I did. Your courtesy van driver took me home. Later after Chris left me a voice mail to say the job was done. I called to ask again for a courtesy van . The lady who answered my call informed me that they "no longer provide the pick up service", only the drop off. I asked since when ? She replied since last Saturday (Feb 1) I asked how was I supposed to know that ? She answered "it's on the paper". I frankly became angry . I could not understand why if this were your dealership's sudden policy change, why did none of the 3 people involved in arranging my ride home in the morning , not the service rep, the cashier, nor the driver say one word to inform me I would be on my own to pick up the car . I told her that was unacceptable and demanded to speak to a manager. She transferred me to someone's voice mail. I was in no mood to wait for a call back. I dialed Service again, and got Chris on the line. I complained loudly and he decided to arrange for a pick up after all. When I got to the dealership I went to the customer "lounge" and saw a sign on the door about free customer drop off AND pick up !! I took a picture and showed Chris and another rep and asked why that notice was still posted if the policy had so recently changed ? They just blamed corporate decision makers. BOTTOM LINE IS , AFTER S P O I L I N G YOUR CUSTOMERS WITH THAT KIND OF SERVICE FOR SO MANY YEARS, THEY AT LEAST DESERVE MUCH BETTER ADVANCE NOTICE OF SUCH A MAJOR CHANGE THAN WHAT YOU PROVIDED . Good service was transformed into lousy service overnight !! Terrible, just terrible !! More

It was a Amazing thank youYour team is very helpful and they do make a great job all the time thanks for all of your team they do make a great job all the time thanks for all of your team More