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New Century Honda - Service Center

Glendale, CA

4.7
3,797 Reviews

3,797 Reviews of New Century Honda - Service Center

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September 15, 2014

Matt Martinez, Louis Weatherspoon... Great Service!!! Diamond Honda never disappoints. I took my Honda last week for service. I called and was informed for basic oil change no appointment is needed. That More

by druiz01
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Louis Weatherspoon, Matt Martinez
August 28, 2014

Jefferson Ascencio, Matt Martinez Although I live in the Hollywood area and could go to Honda of Hollywood for service, I always go to Diamond Honda of Glendale. It is farther for me More

by donantonio
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Ascencio, Matt Martinez
July 31, 2014

Not a happy experience I went for my regular change oil last Monday July 25 and a service representative by the name of Jeff handled my service request. I asked him if they More

by corvel
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Jeff
Jul 31, 2014 -

New Century Honda responded

Thank you for taking the time to express your service experience. Diamond Honda Of Glendale takes pride in how we treat our customers and will make sure our advisor understands the importance of this matter. I truly apologize for his unprofessionalism and will consult with him to better serve our customers in the future. Philip Keung General Manager

June 19, 2014

Thank YOU!! I own two Honda's (08'Accord and 12'Fit) my cars are in great shape thanks to Diamond Honda. I meet Matt over five years ago. He is an absolute deligh More

by druiz01
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Martinez
May 22, 2014

thank you I want to just thank Brian for the great service. I normally don't give reviews but think he went above and beyond good service. More

by screen818
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian
February 04, 2014

This review is specifically for Matt Martinez. I went into Diamond Honda 3 times for an annoying sound I heard on my brand new 2013 Honda CR-V. Each time I went in, the service representatives (not Matt) More

by alexminoh
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Martinez
January 13, 2014

Rick has always been my helpful Honda guy! He is the reason I continue to service my vehicle at this location. He does not treat me as a customer, but rather as a friend. I know my car is in good hands More

by renee1616
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rick Gudino
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