New Century Honda - Service Center

Fast and friendly service I went in for service. Everyone has been helpful in fixing my car. Answered all my inquiries in timely manner. Will definitely come back again. I went in for service. Everyone has been helpful in fixing my car. Answered all my inquiries in timely manner. Will definitely come back again. More

Hybrett Rocks! He is kind, quick, and respectful. He behaves like he actually wants to be at work and help customers. Great attitude. Also your van driver is a re He is kind, quick, and respectful. He behaves like he actually wants to be at work and help customers. Great attitude. Also your van driver is a real gentleman. More

Fast attention I went on Monday and stepped in without an appointment and they assisted anyway, excelent service and attention, very satisfied overall and would rec I went on Monday and stepped in without an appointment and they assisted anyway, excelent service and attention, very satisfied overall and would recommend this service center. More

Too notch service Thank you Jesse and the crew at New Century for fitting us in and thoroughly inspecting our car. We appreciate the extra effort you put into explainin Thank you Jesse and the crew at New Century for fitting us in and thoroughly inspecting our car. We appreciate the extra effort you put into explaining everything to us and keeping our car going strong. More

SEFTY RECALL GOOD WELL COMING & FRIENDLY AT FIRST SIGHT.HE’S FAST AND STRAIGHT TO WORK, NO CHIT CHAT MUCH , THAT THE WAY I LIKE. WE DO HAVE COUPLE MISTAKES HE TAKE GOOD WELL COMING & FRIENDLY AT FIRST SIGHT.HE’S FAST AND STRAIGHT TO WORK, NO CHIT CHAT MUCH , THAT THE WAY I LIKE. WE DO HAVE COUPLE MISTAKES HE TAKE CARE THOSE PROBLEMS FOR ME RIGHT AWAY. HE IS THE BEST. More

Very good service Was at the service around 1:30 for a/c problem. I was told that this takes a while to diagnose. I had to leave it overnight. When I picked mu CRV up, Was at the service around 1:30 for a/c problem. I was told that this takes a while to diagnose. I had to leave it overnight. When I picked mu CRV up, Haybert explained to me full was done. Fortunately, everything was covered under warranty. A/C is working great. More

Thank you Louis! Words can’t express how service advisor Louis makes my day go by! I’m commuting from one valley to another! I want him to be a manager at this Honda c Words can’t express how service advisor Louis makes my day go by! I’m commuting from one valley to another! I want him to be a manager at this Honda company, any position! He’s the best to ever do it! S.S. More

Slow and rude The "appointment" took 2.5 hours, and then the service advisor had the nerve to pretend via text later that he originally advised it would take up to The "appointment" took 2.5 hours, and then the service advisor had the nerve to pretend via text later that he originally advised it would take up to 2.5 hours. I would've overlooked the slowness but he took it to another level by lying. When I pushed back, he (to his credit) finally apologized for the delay. That type of lying and revisionist history make work for most people, but it really didn't fly would with me. He should've been honest and apologized up front; if he had, I wouldn't have such a negative association with the dealership. I can understand unexpected delays but I cannot tolerate outright lying. More

Oil change The best customer service. Max was my service advisor and set the right expectation on how long the service is going to take. The service was done bef The best customer service. Max was my service advisor and set the right expectation on how long the service is going to take. The service was done before the promised time. I would defikitely come back to this dealer. More

Quick and easy I needed a part replaced because of a recall. I was able to call and schedule an appointment for that same day. Max also updated my car’s software for I needed a part replaced because of a recall. I was able to call and schedule an appointment for that same day. Max also updated my car’s software for me. Overall a great experience More