New Century Honda - Service Center

Excellent Customer Service with Friendly Employees Thank you Haybert Davtian for making my first experience at New Century Honda a great one. Couldn’t ask for more. Very kind and helpful. Thank you Haybert Davtian for making my first experience at New Century Honda a great one. Couldn’t ask for more. Very kind and helpful. More

Excellent and very fast service. I had an awesome experience of quality service by Century Honda today. It was the fastest service done and shortest time that I waited so far. Thank I had an awesome experience of quality service by Century Honda today. It was the fastest service done and shortest time that I waited so far. Thanks Century Honda of Glendale. More

Changed my battery This is the second time that they didn't do a multipoint inspection on my car, even when their invoice says "per federal law" to do the inspection This is the second time that they didn't do a multipoint inspection on my car, even when their invoice says "per federal law" to do the inspection More

Christian is amazing I really appreciate that this dealer has same day available appointments. I have a baby and days can be hectic. Christian has been helping me th I really appreciate that this dealer has same day available appointments. I have a baby and days can be hectic. Christian has been helping me the last couple of times and he’s amazing. He tries to get my car serviced as soon as possible since I always go with the baby. I truly appreciate that. He’s friendly and gives excellent customer service. Would totally recommend getting your car serviced with Christian at New Century Honda! More

Satisfied Honda Owner CRV was brought in for shift knob recall. Service was completed in an hour. Shuttle service was convenient. Will recommend. Will go back for future se CRV was brought in for shift knob recall. Service was completed in an hour. Shuttle service was convenient. Will recommend. Will go back for future service More

Great customer service Haybert helped me out during my service visit and he was great. He let me know as soon as my car was done which I really appreciated. I’ve gone to dif Haybert helped me out during my service visit and he was great. He let me know as soon as my car was done which I really appreciated. I’ve gone to different dealerships where I was never notified so this was helpful. More

Always a great experience Every time I bring my car in for service I am met with incredibly helpful and kind employees who help get my car looked at expeditiously. They are ve Every time I bring my car in for service I am met with incredibly helpful and kind employees who help get my car looked at expeditiously. They are very trustworthy and I never feel like I’m being taken advantage of or up-sold. More

Not Thorough with their work I was not happy with my recent visit here on 8/24/19 for my 10:15am appointment. I came to get my car assessed for an oil leak. I was then told I had I was not happy with my recent visit here on 8/24/19 for my 10:15am appointment. I came to get my car assessed for an oil leak. I was then told I had 3 leaks along with other issues. I had the two main leaks addressed: engine oil pain leak and rear main seal leak. The estimated cost was $2,000. I decided to get it done due to it’s importance and their recommendation. I ended having to wait 7 hours. When I returned to pick up my car, the guy who was my advisor had already left so another guy who did not know of any work done on my car kindly explained to me what was done as he looked at my receipt. I left the service center passed 5pm and was one of the last cars to leave. Then 30 mins after driving my car, my engine light and steering light appear on my dashboard. My speedometer stops working, my gas meter was also malfunctioning and numbers going up and down and My dashboard couldn't not even show what gear I was on due to it malfunctioning. I felt very unsafe driving my car and I couldn’t not go back as the service center closed at 5pm and was closed the following day which was a Sunday. Feeling very unsafe, I had no choice but to miss work on Monday so that I could go back to Honda and get this malfunction addressed. The same advisor told me that the issue was that a connector in my computer system was not plugged in all the way and that the mechanic did do a lot work on my car. Although I do understand that a lot of work on my car was done, the fact that I spent $2000 and had to wait 7 hrs only to have a malfunction because they were not thorough in their work is ridiculous and frustrating. I spent a lot of time and money and had to miss work due to their mistake. This caused my a lot of inconvenience and would not recommend this service center. More

Excellent experience again! Went in for scheduled oil change. They explained what I needed and what was recommended. After that they got me and my car out in under an hour. Alwa Went in for scheduled oil change. They explained what I needed and what was recommended. After that they got me and my car out in under an hour. Always patient and very polite and knowledgeable staff. More

What a team! Knowledgeable, professional group of guys over at Honda. Max, one of the specialists, is as good as it gets. Thanking them all for an easy time. Knowledgeable, professional group of guys over at Honda. Max, one of the specialists, is as good as it gets. Thanking them all for an easy time. More