New Century Honda - Service Center
Glendale, CA

3,800 Reviews of New Century Honda - Service Center
Service and breaks Service technician was great. I wish you had loaner cars for those getting service. My car took 5 hours to service and do breaks. I also noticed cars Service technician was great. I wish you had loaner cars for those getting service. My car took 5 hours to service and do breaks. I also noticed cars being washed or rinsed before being returned. Mine was not. I asked about possible trade in for electric or hybrid car, didn’t get much info. We are looking at turning it in and going with Tesla. Too many problems with my vehicle. More
Well done Service was quick and helpful. Louis kept me updated throughout the day with any status reports. Would come back again. The free lyfts were great and Service was quick and helpful. Louis kept me updated throughout the day with any status reports. Would come back again. The free lyfts were great and helped me get to and from work. More
Awesome experience Louis has been helping us out since 2013 Whenever he goes he represents your company and the previous Honda dealership well! All the experiences w Louis has been helping us out since 2013 Whenever he goes he represents your company and the previous Honda dealership well! All the experiences we have had are just awesome! Everyone is so helpful! Both our cars go to this place for any services and we have been doing business with you and especially Louis for years now !!! More
Great communication! From start to finish Christian was a pro with communication. When an unexpected problem was discovered during my regular service appointment, he made From start to finish Christian was a pro with communication. When an unexpected problem was discovered during my regular service appointment, he made sure to clear the job with me before begining work. On top of that I was called the instant the car was ready to pick up. Upon arriving I heard a couple apologies for a wait since the service department was understaffed that day - but that was news to me and a total surprise considering the high level of service. More
Louis is the man! From the moment I walked in, I knew that I was in good hands. He was so accommodating and helpful throughout the whole process even when it came to p From the moment I walked in, I knew that I was in good hands. He was so accommodating and helpful throughout the whole process even when it came to pricing. I didn’t know what condition my car was in and it ended up needing a bunch of things fixed, so he helped me fit it into my budget. Im definitely coming back! More
Great Honda service My experience was really nice. I came in early for a service without a reservation and I didn’t expect to be done so quickly. The team was really prof My experience was really nice. I came in early for a service without a reservation and I didn’t expect to be done so quickly. The team was really professional, friendly, and very helpful. I got an update on the work in timely manner. More
Good service! Everyone was friendly and efficient. The wait time without an appointment was reasonable and I am very satisfied with the service! I will look forward Everyone was friendly and efficient. The wait time without an appointment was reasonable and I am very satisfied with the service! I will look forward to The next time I need to come in. More
Car maintenance and fix The wait time was surprisingly fast, as soon as I got there I was approached by someone to assist me. The time it took to fix the problem my vehicle w The wait time was surprisingly fast, as soon as I got there I was approached by someone to assist me. The time it took to fix the problem my vehicle was having was really fast and came out in perfect performance. They helped me with what I needed and anything that was of inconvenience for me. Overall it was a perfect experience. More
Misled It was explained to me that all the work being done on my vehicle was part of an A1 service and a recall. After googling “A1” when I got home, I found It was explained to me that all the work being done on my vehicle was part of an A1 service and a recall. After googling “A1” when I got home, I found that many additional services were added beyond A1 and the pricing explanation for additional markups beyond the line item breakdown was not satisfactory. We recently relocated here and were looking for a new service center for regular maintenance. I have no intention to return to this dealership for service. More
Service Fast service, helpful , accomodating and friendly employees. Will fully explain the details you need to know about the condition of your car if you a Fast service, helpful , accomodating and friendly employees. Will fully explain the details you need to know about the condition of your car if you ask them about it. More