New Country Lexus of Latham

I took my Lexus in for an inspection and any other service required. I requested to work with Tyler because he is always so kind and knowledgeable and this time was no different. He explained everythi service required. I requested to work with Tyler because he is always so kind and knowledgeable and this time was no different. He explained everything to me and all the work was completed along with the inspection and a fair price was charged as usual. Thank you Tyler and many thanks to the service people. More

Great team very professional takes care of customers very good. I personally recommend Cidalia she is an excellent sales agent went above and beyond to find the car I wanted to every detail. Highly recommen good. I personally recommend Cidalia she is an excellent sales agent went above and beyond to find the car I wanted to every detail. Highly recommended they treat their customers like VIP. More

My experience with this dealership is great and also in the service department Paul and Tyler are nice and helpful keep me up to date and follow up the day after the service. the service department Paul and Tyler are nice and helpful keep me up to date and follow up the day after the service. More

The staff at the dealership has always greeted me with enthusiasm and respect and dealt with any problem I arrived with promptly enthusiasm and respect and dealt with any problem I arrived with promptly More

Me and wife have one of the greatest experience with salesman Matt at Lexus was fun doing business with you guy thank you Lexus profresional salesman Matt at Lexus was fun doing business with you guy thank you Lexus profresional More

Tyler was great and kept me up to date. I have always Tyler was great and kept me up to date. I have always used this location for all my services and recent recall since this is where I purchased my Le Tyler was great and kept me up to date. I have always used this location for all my services and recent recall since this is where I purchased my Lexas. More

Worked with Abraham.... Very unprofessional..... he was late for my appointment never go there. The manager who failed to introduce himself asked me a question “ If u can buy Tesla at MSRP why can’t you ju late for my appointment never go there. The manager who failed to introduce himself asked me a question “ If u can buy Tesla at MSRP why can’t you just buy the Lexus at MSRP? I was appalled and flummoxed… maybe I am ignorant, does everyone purchase the car for MSRP?..For Manager in the new country, Tesla comes with free supercharge and software updates for free so it will be updated always like phones. However, for Lexus, if you need updates we need to purchase. Thanks for wasting my two hours More

I have been patronizing this dealership since 2005. They performed the recommended maintenance service on a 2005 430 Lexus, a 2008 460 Lexus, and presently, a 2013 Lexus Gs with 115,000 miles. they are sti performed the recommended maintenance service on a 2005 430 Lexus, a 2008 460 Lexus, and presently, a 2013 Lexus Gs with 115,000 miles. they are still my service center of choice because of excellent service and great Service Advisors like Paul Tonic. More

Finally a luxury car purchase experience that felt like a luxury car purchase. So many dealerships are staffed with low energy, surprisingly unpleasant people—especially BMW and Mercedes, both of whom we vis luxury car purchase. So many dealerships are staffed with low energy, surprisingly unpleasant people—especially BMW and Mercedes, both of whom we visited. That’s why this pleasant, knowledgeable and thoughtful group of professionals felt so different. It made it so easy to leave BMW and Mercedes behind and make the move to Lexus. The quality of the car is superb to be sure, but the quality of service seems equally superior to any of their competitors. More

Service was excellent. They go above and beyond to be helpful and respectful as well as their sales reps and general manager. Second lease we have had with this dealership and have never been dissatisfi helpful and respectful as well as their sales reps and general manager. Second lease we have had with this dealership and have never been dissatisfied More