New Country Lexus of Westport

My experience in leasing, over the last weekend, two 2013 Lexus cars: RX 350 and CT 200h, was great, amazing and very very pleasant. It was mostly because of John Blank - the leasing consultant. John was v Lexus cars: RX 350 and CT 200h, was great, amazing and very very pleasant. It was mostly because of John Blank - the leasing consultant. John was very knowledgeable about the Lexus cars and the whole leasing procedure, which made everything so smooth and painless. His professionalism, intrinsic friendliness, and making sure that I get the best deals possible (and I got incredible two deals … unbelievable deals!!!!) made me feel like being at home among family and the closest friends. I will be recommending John and his dealership to everybody around me. Thank you, John! The New Country Lexus of Westport is very fortunate to have you on their Team. I'll be back in 27 months to get new cars, and I'm already looking forward working with you again. Also, I'd like to thank, very much, Ricky Garcia, for making the financial part of these two transactions very smooth, friendly and pleasant. And to the management of the dealership, thank you very much for really incredible two deals and for really amazing two cars. Best Regards, Val Gonsiorek More

Relatively low pressure sales approach. Long list of expensive extras to choose from after signing a deal is a little frustrating. Speedy post sales delivery process expensive extras to choose from after signing a deal is a little frustrating. Speedy post sales delivery process More

When I called to make an appointment, Mr. Blank could see me right away. He was courteous and informative about my leasing a new vehicle. The experience was hassle-free. All insurance and other details we me right away. He was courteous and informative about my leasing a new vehicle. The experience was hassle-free. All insurance and other details were done efficiently and I drove away in my new car the next morning! More

Jay was great to work with. He was friendly and paitent and spent the necessary amount of time for me to be comfortable with the car. I think he sold me the car a fair price. Also, I noted that he treate and spent the necessary amount of time for me to be comfortable with the car. I think he sold me the car a fair price. Also, I noted that he treated the customer that he was working with before me in a very courteous manner even though she did not purchase a car on the spot. More

Jeff King and his staff went above and beyond the standard service. Not only have we received great service since we moved to CT in 2008, but last week deserves the highest accolades. We mistakenly standard service. Not only have we received great service since we moved to CT in 2008, but last week deserves the highest accolades. We mistakenly left a wallet full of cash, credit cards, and driver's license in the loaner car. We did not realize it until the service was complete and we were set to pay the invoice. Once discovered, Jeff and the team at the service desks called the person who took the loaner after us, and located the wallet inside the car. They then contacted one of the technicians who was dropping a vehicle off in the vicinity, and dispatached him to the home where the loaner was parked. He retrieved the wallet, and after some anxious time on our part, returned the wallet to us completely intact. I can not imagine any other dealer making this sort of effort for a customer. Please commend Jeff and the service personnel for us. We thanked them, but hope the senior management team takes a few minutes to thank them for us. More

Second vehicle I have purchased from this dealership. in three years. Enough said. I have dealt with Jeff King at the shop and find him friendly and efficient. I would not hesitate to recommend this d three years. Enough said. I have dealt with Jeff King at the shop and find him friendly and efficient. I would not hesitate to recommend this dealership for both sales and service. More

Very friendly and expereinced staff. Willing to take as much as time as necessary to answer questions. Audri provided quick responses to e-mails and phone calls and was very understanding. She answered a much as time as necessary to answer questions. Audri provided quick responses to e-mails and phone calls and was very understanding. She answered all of my questions with clear and consise answers and seems to be very well informed about the vehicle I leased. Audri made me feel very welcome. I would recomend her to anyone looking to drive a lexus. I was very impressed with the overall experience. More

John Blank sold me a 2011 Lexus ES 350 about 16 months ago. Given the significant improvements in the 2013 ES John took the initiative to contact me to see if I would be interested in an attractive oppor ago. Given the significant improvements in the 2013 ES John took the initiative to contact me to see if I would be interested in an attractive opportunity to "trade up." Long story short, I did lease a new 2013 ES and am very happy with it. Thank you John! More

I had a great experience at Lexus of Westport. Car is great. Anthony was really great and helpful. I appreciate his help in finding what we were looking for. He is a great sales person and I wish him suc great. Anthony was really great and helpful. I appreciate his help in finding what we were looking for. He is a great sales person and I wish him success in his career. More

We were treated well from the first time we visited the dealership. We were given an excellent price on the new car, and a fair price for our trade-in. The sales person, Audri, was thorough and patient w dealership. We were given an excellent price on the new car, and a fair price for our trade-in. The sales person, Audri, was thorough and patient when she explained all of the features of the new car. More