New Country Lexus of Westport

We came back to Lexus because we had a Lexus in the past and were very happy with their customer service. John was very sincere and gave us good advice. We feel we made the right decision the deciding to p and were very happy with their customer service. John was very sincere and gave us good advice. We feel we made the right decision the deciding to purchase the ES300H. More

John was extremely knowledgable and took a personal interest in seeing this sale go through. He was also very helpful and patient in demonstrating the new features of the car and getting it ready for a interest in seeing this sale go through. He was also very helpful and patient in demonstrating the new features of the car and getting it ready for a quick and easy delivery. A pleasure to work with! More

John was very pleasant to work with and he went out of his way to take care of all of my needs. He also explained everything in detail which made driving my new car home easy. his way to take care of all of my needs. He also explained everything in detail which made driving my new car home easy. More

My experience with New County Lexus of Westport was great, sales Consultant John Blank was excellent and so helpful. When my husband and I arrived at the dealership, John was waiting at the front door, great, sales Consultant John Blank was excellent and so helpful. When my husband and I arrived at the dealership, John was waiting at the front door, asked us if he could help, I stated I interested in the Lexus RX 350, John asked me what colors I was looking for, I stated Silver exterior with Tan interior. They had the Silver Lexus however with a Black interior. I really was not interested in the black interior; I mention this to John and went home. Well the ever next day John called me stating they have just received the Satin Cashmere Metallic with Parchment Leather, and will hold the car for me. When I went to the dealership the next day and saw my Lexus OMG I gave John a hug, I love this car so happy John was able to help me so satisfied. Igarlow Sweezer Robinson A very Satisfied Customer More

I continue to be pleased with Lexus of Westport. John is my kind of salesman. He is ready to answer any of my needs and yet remain professional and friendly. I will return to John in the near future when I my kind of salesman. He is ready to answer any of my needs and yet remain professional and friendly. I will return to John in the near future when I buy my next car. More

Everyone did a phenomenal job. The no-nonsense approach is great and everyone was very knowledgeable and courteous. Ricky took the time to explain all the technology features on my '13 GS-F and made sure I is great and everyone was very knowledgeable and courteous. Ricky took the time to explain all the technology features on my '13 GS-F and made sure I understood how to operate the navigation and other systems before leaving. The sales manager Mike did a great job making sure I was being properly taken care of and that all my needs were being met. It certainly was more than what I was expecting from my purchase experience from a service standpoint. I would highly recommend the dealership to anyone that was looking for a Lexus. They really went above and beyond for me. Couldn't be happier. More

I was extremely pleased with my purchase. I have purchased many cars over the years, and this was the easiest experience that I have ever encoutered. From beginning to end, Lexus of Westport made th purchased many cars over the years, and this was the easiest experience that I have ever encoutered. From beginning to end, Lexus of Westport made this a professional, courtesy and smooth transaction. Specifcally, Michael Buchminder, Jay Stokols and Joe Serra treated me respectfully throughout the entire process. Kudos to all of you, job well done. Further, I sincerely mean what I say. As I had contacted 2 other lexus dealerships regarding my impending purchase, both of the which treated me like a commodity with no professionlism. So I say with conviction that the sales team earned my purchase. More

Highly professional service as I changed one lease for a new car. Gary was responsive to my needs for speed and to keep the whole family, especially my young son, fully engaged. Completed the process withou new car. Gary was responsive to my needs for speed and to keep the whole family, especially my young son, fully engaged. Completed the process without hassle and feel thrilled to now have my 4th Lexus purchase. Derek More

After almost 4 months of car shopping I ended up at New Country Lexus of Westport on a whim, and walked out with a great deal on a beautiful new car. I worked with Paul- Michael Palacios & Michael Country Lexus of Westport on a whim, and walked out with a great deal on a beautiful new car. I worked with Paul- Michael Palacios & Michael Buchbinder in sales and Joe Serra in finance, each of them were extremely professional and helpful in answering all of my questions. Most importantly, they were willing to negotiate and earned my business by meeting the price point that I was looking to spend. The whole process was quick and enjoyable and they explained the car's features and demonstrated all of it's functions in detail during my delivery appointment. I recommend this dealership to anyone in the market for a new Luxury car! More

Absolutely horrible service. I went in for a standard maintenance visit; booked the first appoint of the day to ensure that I would be in and out quick. 4 hours later I was still sitting in the lobby wa maintenance visit; booked the first appoint of the day to ensure that I would be in and out quick. 4 hours later I was still sitting in the lobby waiting for my car. At this point I went outside to find my car and leave. I found someone sitting in my car having a casual cell phone conversation. I had to ask him to get out of my car and return it to me. Horrible, horrible service. I will certainly never visit this dealership again and am considering buying a BMW or Audi now if this is what Lexus stands for. More