New Country Lexus of Westport

Excellent! Kwesi is a excellent sales person. My husband and I feel he was the complete package of professionalism. He walked us through every step and answered Kwesi is a excellent sales person. My husband and I feel he was the complete package of professionalism. He walked us through every step and answered ever question without missing a beat. He is a very positive asset to your company. More

Full explanation of the services for my 2015 Lexus is 250 Mr.Justin welcome my wife and I very politely.Initially we felt somewhat intimidated by the bunch of Lexus in the parking lot.It is the first for me I Mr.Justin welcome my wife and I very politely.Initially we felt somewhat intimidated by the bunch of Lexus in the parking lot.It is the first for me I owned a Lexus and it will take me sometime to get a good grasp of everything inside and outside of the vehicle.For the past 26 years I drove a Toyota 4Runner so the difference is quite humongous.Getting back to Mr Justin my first impression was his greeting to the Lexus service department second his eye contact and last but not least his full and complete knowledge and explanation of the 30,0000 scheduled.Ithink America will benefit plenty by having more people like this young man.The configuration of the checking are and the waiting room and also is only a glass which separate the inside from the outside,what I'm trying to say is you can see your vehicle from the waiting room area,you're able to have a good visual of your automobile.Some people become apprehensive when their vehicle are getting service in some other hidden area where you are unable to pinpoint where is localised.The very last thing is that my vehicle was treated with the utmost respect.I'm greatful for finding you and your team.Aplogise if I ramble. Respectfully Yours Jose Raoul Rodriguez More

Easy buying Had a good experience here my salesman Kwesi was very friendly and I got the vehicle I wanted. Overall it was a good. Nice and easy. Had a good experience here my salesman Kwesi was very friendly and I got the vehicle I wanted. Overall it was a good. Nice and easy. More

Purchasing new Lexus NX 300 It was a great experience to purchase a new Lexus from Lexus of Westport. Everything went very quick and smooth. Thank you again for your time and I w It was a great experience to purchase a new Lexus from Lexus of Westport. Everything went very quick and smooth. Thank you again for your time and I would recommend your dealership to anyone! More

Used Tacoma I worked Mike K. in the Fairfield location. He was very helpful. There was no pressure to buy and easy to get a test drive. I had a couple of reques I worked Mike K. in the Fairfield location. He was very helpful. There was no pressure to buy and easy to get a test drive. I had a couple of requests to address some items. Everything that could be addressed when I picked up the truck was done. One item that need to be ordered was available the following Saturday, as promised. I also worked with Joe J. in Finance and had a excellent experience. I asked a lot of questions and he was very patient and answered them. Of course they offered add-ons, but there was no high-pressure sales. I refused most, but did end buy two that I saw value in. Overall this was a very good experience and I highly recommend this dealership. More

10,000 mile check- up The Lexus dealership in Fairfield gave excellent service. they accomodated my work schedule by giing me a late afternoon appointment. They were extrem The Lexus dealership in Fairfield gave excellent service. they accomodated my work schedule by giing me a late afternoon appointment. They were extremely courteous, prompt , and efficient when I arrived. Jason took down all the information and made sure to listen very carefully to any issues I was having. The car was completely quickly. I was having some difficulty with the computer system which was repaired perfectly. Jason then showed me several new features on my Lexus that I was unaware that I had. All in all an Aplus experience More

Rx 350. Brian & Sheila Our salesperson, Mr kwesi Osafo, was very knowledgeable and courteous. The best part is, he was not pushy. My wife and I were so impressed by Mr Osafo Our salesperson, Mr kwesi Osafo, was very knowledgeable and courteous. The best part is, he was not pushy. My wife and I were so impressed by Mr Osafo that we ended up purchasing what my wife really wanted, the RX 350. I would highly recommend Mr Osafo and the Westport dealership. More

Great buying experience ! Yulissa rodriguez was my sales consultant . She was very helpful, courteous and professional. I was impressed by the whole experience from test drive Yulissa rodriguez was my sales consultant . She was very helpful, courteous and professional. I was impressed by the whole experience from test drive of my RX350 to the delivery of it . She found the car I wanted exactly as it was not at their showroom and had it delirvered within a few days . The whole transaction was handled very professionally when we picked it up . Loved the technology specialist idea. He was very helpful in explaining how to operate the car . I would buy here again for sure ! More

Excellent overall customer experience Michael from sales and Joe in finance was very knowledgeable and pleasure to deal with. Highly recommend these guys. Would not hesitate to recommend Michael from sales and Joe in finance was very knowledgeable and pleasure to deal with. Highly recommend these guys. Would not hesitate to recommend or use again More

Yulissa was a pleasure to work with I have a great experience at the dealership, from the point of sale through to delivery with the tech-y. Yulissa was great to work with and covered al I have a great experience at the dealership, from the point of sale through to delivery with the tech-y. Yulissa was great to work with and covered all the bases. More