
New Country Lexus of Westport
Westport, CT
Filter Reviews by Keyword
By Type
Showing 1,286 reviews
Trade in old Lexus 350RX SUV for more newer model. Visited used car Lexus dealer. Promptly greeted by Dondre Clarke. He guided us through the process, was very helpful, knowledgeable and attentive. W Visited used car Lexus dealer. Promptly greeted by Dondre Clarke. He guided us through the process, was very helpful, knowledgeable and attentive. We would use him again. More
Excellent experience with Lexus Recently I had to purchase a car unexpectedly. On a friend’s recommendation, I went to the Lexus preowned dealership in Fairfield. The staff was very Recently I had to purchase a car unexpectedly. On a friend’s recommendation, I went to the Lexus preowned dealership in Fairfield. The staff was very attentive and accommodating and I was able to purchase and leave the same day with my new car! More
New car purchase I felt a warmth of welcome from the moment that I walked in the showroom. Mr. Osafo is the agent who assisted me with the purchase of my car from New I felt a warmth of welcome from the moment that I walked in the showroom. Mr. Osafo is the agent who assisted me with the purchase of my car from New Country Lexus of Westport. Mr. Osafo was friendly, professional and made the process very easy and relaxing. There was absolutely no sales pressure. I will recommend my friends and family to do business at this location any time. More

Excellent experience My experience from start to finish at this dealership was superb. My sales consultant Mr. kwesi Osafo was extremely informed about the vehicle of inte My experience from start to finish at this dealership was superb. My sales consultant Mr. kwesi Osafo was extremely informed about the vehicle of interest. He was able to find us exactly what we wanted within few minutes of meeting him. We drove off the lot with the vehicle of our choice within a day after securing it. Joe Jacob took did a phenomenal job with our paperwork. I highly recommend Kwesi Osafo to anyone looking for a top class experience. Thanks guys !! More
Trade-In and New Lease Amazing experience again from the team at New Country Lexus. Yulissa is great to work with and the closing process is simple, organized and fast. Amazing experience again from the team at New Country Lexus. Yulissa is great to work with and the closing process is simple, organized and fast. More
Excellent I went to New Country Lexus of Westport after having a very bad experience at Jaguar of Darien. I was greeted immediately by the ladies at the desk an I went to New Country Lexus of Westport after having a very bad experience at Jaguar of Darien. I was greeted immediately by the ladies at the desk and approached by Dave Matys whi would become my salesman. He was knowledgeable, professional and understanding of what I had just experienced only days prior at Jaguar. He took his time explaining all the features of the IS 300 F sport that I was interested in. Dave was honest and willing to work with me on the best possible options for me while keeping my budget in mind. He was able to work in the extended warranty that I requested all while staying within my desired monthly payments. The professionalism continued when I met with Mario in the finance dept. He didn’t rush through the process instead he explained everything he asked me to sign and answered all my questions. The next stop at New Country was a 1 to 1 session with Allen (IT) to review all the dash features in detail. Lastly, I was told that there was one more person that needed to meet with me before I could leave and that was the Sales Manager Anthony who personally thanked me and gave me his card in the event I ever had any issues. At this point, I was almost glad that Jaguar of Darien delivered the wrong car to me after signing because I had the ability to experience customer service at its finest! The only downside to the entire experience was that I picked up my vehicle on a rainy day and I couldn’t open the sunroof! I highly recommend the team at New Country and I know where I will be purchasing my vehicles in the future! More
Sarah Dos Santos Was AMAZING Sarah was extremely responsive and helpful from the initial contact.. She was very knowledgeable and courteous. I would highly recommend anyone lookin Sarah was extremely responsive and helpful from the initial contact.. She was very knowledgeable and courteous. I would highly recommend anyone looking for a Lexus to contact Sarah as you will not be disappointed. We drove 1.5 hours and she made it all worth it!! Our overall experience with Westport Lexus was Excellent and would definitely recommend!! More
New Country Lexus and Customer Service Needless to say the entire New Country team are customer focused, passionate and professional. The process of buying or leasing a car can be stressful Needless to say the entire New Country team are customer focused, passionate and professional. The process of buying or leasing a car can be stressful, but New Country make the entire process painless and enjoyable. Thanks New Country! More

Purchase of a GS 350 Nice people , very professional, the process was very quick and easy from start to finish. The sales, finance and technical support were all outstandi Nice people , very professional, the process was very quick and easy from start to finish. The sales, finance and technical support were all outstanding. I dealt with Michael for tech support, I don't know his last name. More
Shopping for a Certified Used Car Great customer experience. Kwesi worked with us to find the right car for our family. He was able to work with our requests. Thanks again!!! Great customer experience. Kwesi worked with us to find the right car for our family. He was able to work with our requests. Thanks again!!! More