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New Country Lexus of Westport
Westport, CT
1,286 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,286 reviews
August 01, 2018
Extremely Happy Customer I went to Lexus just to look at vehicles, then I met Kwesi. Kwesi talked to me about the quality and features of a Lexus. We went for a test drive a I went to Lexus just to look at vehicles, then I met Kwesi. Kwesi talked to me about the quality and features of a Lexus. We went for a test drive and I was sold, mind you, I had no intention of walking away with a car. He was very knowledgeable, kind and gracious but most importantly he took his time to explain everything. Joe Jacob the finance guy made the purchase seamless. Chad Israel the sales manager approved complementry car mats. I had a great experience with the crew at Lexus, they have truly gained a new customer. More
by LS Lady
Employees Worked With
Joe Jacob, Chad Israel, Kwesi Osafo
July 31, 2018
Excellent Experience The whole experience was great.Everyone involved made the transaction easy! Best experience I have ever had buying/leasing a car.I would recommend The whole experience was great.Everyone involved made the transaction easy! Best experience I have ever had buying/leasing a car.I would recommend this dealership to anyone. More
by Alan
Employees Worked With
Mario Cortella, Allen Moore, Sarah Dos Santos
July 26, 2018
Beautiful car. Fair competitive price! Kwesi was very nice to work with. The cars at this dealership basically sell themselves so it nice to meet a salesman puts in effort and makes it enjo Kwesi was very nice to work with. The cars at this dealership basically sell themselves so it nice to meet a salesman puts in effort and makes it enjoyable. We had a small issue with a dent not being removed before our pickup but they are scheduling us to come back at a later date to get it fixed! More
by Negeli
Employees Worked With
Kwesi Osafo
July 19, 2018
NX lease Great experience. Again. This is my third Lexus new country of Westport lease in a row. Patient explaining as I moved up from my prior two ct200s. Great experience. Again. This is my third Lexus new country of Westport lease in a row. Patient explaining as I moved up from my prior two ct200s. More
by sssssss
Employees Worked With
Ricky Garcia, Mario Cortella, Yulissa Rodriguez, Chris Kelley
July 16, 2018
New car experience I recently bought a new Lexus at Lexus of Westport. Sarah was fantastic to work with as was the tech guy Sal. Very patient and nice. I recently bought a new Lexus at Lexus of Westport. Sarah was fantastic to work with as was the tech guy Sal. Very patient and nice. More
by Jamie0980
Employees Worked With
Jared Epstein, Sarah Dos Santos
July 16, 2018
Great Just absolutely great all around from Anthony to Chris to Jared everyone just a perfect team at Lexus of Westport. Just made everything so easy on m Just absolutely great all around from Anthony to Chris to Jared everyone just a perfect team at Lexus of Westport. Just made everything so easy on me will definitely recommend Lexes of Westport to everyone I know. Thanks To everyone involved in making it such a easy and great experience getting Into my new truck. More
by Enis1981
Employees Worked With
Jared Epstein, Anthony Ferreri, Chris Kelley
July 15, 2018
Dissatisfied Made appointment for service with a loaner on Wednesday. The auto needs service which is likely minor and they usually don’t give a loaner but it was Made appointment for service with a loaner on Wednesday. The auto needs service which is likely minor and they usually don’t give a loaner but it was agreed. Called Saturday to cancel the Monday appointment since the service was minor. Even the manager called to argue with me about it. He wanted to add services I didn’t need to boost the cost like topping up fluids that are unnecessary. I told him I’m willing to wait for the car if he could guarantee it would be ready in one hrs but he couldn’t. If you have a choice, take your Lexus to a different dealer for service. The parts department is another ripoff. Charged me $35.00 to change the battery of the fob. I buy them for $1.00 in amazon and change them myself. More
by Dissatisfied
Employees Worked With
Jason Cogoni
July 13, 2018
New 18 RX purchased from NY resident I live in NY and purchased my new RX here and it was an easy process (my registration came less than a week later). Sarah was quick to respond via pho I live in NY and purchased my new RX here and it was an easy process (my registration came less than a week later). Sarah was quick to respond via phone or email and was professional through the entire process. Very nice people that i would strongly recommend you consider when in the market for a Lexus. Wherever you live in tri-state area- Sarah and team are certainly worth giving a call/email. Thanks again Sarah, Ricky and Mario. More
by rtc27
Employees Worked With
Ricky Garcia, Mario Cortella, Sarah Dos Santos
July 11, 2018
Excellent Great experience. Nice to work with. Went over pricing, financing and car specs in detail. Very professional and would work with them again in the fut Great experience. Nice to work with. Went over pricing, financing and car specs in detail. Very professional and would work with them again in the future. More
by Rachel
Employees Worked With
Sarah Dos Santos
July 06, 2018
Fantastic I’m giving this rate because I was so happy of the hospitality they give. Very friendly, knows what they are talking about which made it easier to buy I’m giving this rate because I was so happy of the hospitality they give. Very friendly, knows what they are talking about which made it easier to buy the car. More
by VinnieD
Employees Worked With
Kwesi Osafo
