New Country Lexus of Westport

Great experience I met Joe Gioia from a good friend of mine, Steve. He treated me and my wife very kindly and the experience all around was awesome. I’m so happy we go I met Joe Gioia from a good friend of mine, Steve. He treated me and my wife very kindly and the experience all around was awesome. I’m so happy we got our new RX from him. More

New Country Lexus of Westport is top notch. See Mike Stone! I have never had such a great experience when leasing a car. I found Lexus if Westport to be professional and most importantly honest. When and if you I have never had such a great experience when leasing a car. I found Lexus if Westport to be professional and most importantly honest. When and if you go, please ask for Mike Stone. I never complete surveys, but when I do I mean it. I have been leasing cars for over 20 years and I never experienced such honestly and willingness to put me in a car that Best suits me and my family. I highly recommend Mike Stone at Lexus of Westport. More

By far most relaxed car buying experience one could ask for Yuriy made my car buying experience as easy as if I were in my own home. Would highly recommend to any first time orexperoence car buyer. Couldn’t ask Yuriy made my car buying experience as easy as if I were in my own home. Would highly recommend to any first time orexperoence car buyer. Couldn’t ask for a better salesman! More

Very satisfactory Everyone is very professional , fr the front desk on. The salesmen and women are very informative and helpful.The atmosphere at the dealership is very Everyone is very professional , fr the front desk on. The salesmen and women are very informative and helpful.The atmosphere at the dealership is very friendly. The showroom is attractive and welcoming. More

Great experience buying a new car ! The people who worked with us were friendly, helpful and never pushy. Buying a car can be stressful, but this time it was very pleasant. Yulissa did The people who worked with us were friendly, helpful and never pushy. Buying a car can be stressful, but this time it was very pleasant. Yulissa did a great job introducing us to the car. Sal was especially patient and helpful in explaining the technical details of the car. And Jared was great in getting us through the paperwork. Thank you to all of them!! We look forward to having our car serviced at this dealership. More

Good Service very nice and very friendly people. they took me to Fairfield, CT lot to choose my colour for RX 350L. And worked with me to stay my monthly payment very nice and very friendly people. they took me to Fairfield, CT lot to choose my colour for RX 350L. And worked with me to stay my monthly payment in my budget. More

A pleasant and professional experience Excellent knowledgeable people who are willing and able to work with you to make your dreams a reality. They will definitely guide your on the right Excellent knowledgeable people who are willing and able to work with you to make your dreams a reality. They will definitely guide your on the right path by showing you all your options and give experience guidance in making you desision. More

Great experience from start to finish I had a great experience buying my car at Lexus of Westport. Everyone there was patient and informative and helped me through the whole process. They I had a great experience buying my car at Lexus of Westport. Everyone there was patient and informative and helped me through the whole process. They were very responsive to my questions via emails and phone calls and I felt like they really cared about my overall satisfaction. Picking up my car was the best! The “Lexus Class” was great and I LOVE my new car! It truly was a pleasure working with everyone there! More

Very poor communication We had been in contact with a salesperson in regarding to driving from 3 hours away to see a specific car. The salesperson advised he would let us kn We had been in contact with a salesperson in regarding to driving from 3 hours away to see a specific car. The salesperson advised he would let us know if the car sold prior to us planning to go see the car with plans to buy it on 4/14/18. We spoke to the salesperson on 4/13/18 to set everything up. We left the morning of 4/14/18 and upon arrival were told that the car had been sold the day prior and none of the salespeople knew who we were. My husband could not remember the salesperson’s name as we have been dealing with multiple dealers. After waiting for about 5 minutes watching one of the sales guys talking with a manager who appeared to be scrambling trying to figure out what happened, my husband walked into the sales manager’s office. The sales manager told us the salesperson we had talked to had to leave due to a family emergency which is why we weren’t called. This was after they had told us that no one had our name. Wouldn’t you think that in the beginning they would have realized it was the salesperson with the “emergency” if that were really the truth? The sales manager seemed a little shady and my husband said he didn’t believe his story and then the sales manager started giving him attitude. I would think that he would have been extremely apologetic and understanding that we were upset after driving 3 hours. I would never buy a car from this dealer with such a lack of attention to the customer experience. More

Wouldn't go any place else Joe & Yuri came to my house today to deliver my vehicle and couldn't be more thankful for these gentlemen. Very personable professionals and wouldn't Joe & Yuri came to my house today to deliver my vehicle and couldn't be more thankful for these gentlemen. Very personable professionals and wouldn't contemplate recommending them to a family member. During the sales process, Joe was extremely accommodating and answered every question without restraint or attitude. During the delivery process, Joe was thorough and explained each item individually. Once again - AMAZING REPS! Thanks Joe & Yuri More