Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
New Country Lexus of Westport
Westport, CT
1,287 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,287 reviews
July 20, 2016
Great Experience! Was looking to upgrade from my car and Michael made sure my new NX had everything I wanted. Predictive cruise control, good gas mileage and quiet on t Was looking to upgrade from my car and Michael made sure my new NX had everything I wanted. Predictive cruise control, good gas mileage and quiet on the road, I'm very happy I came to New Country Lexus! More
by Maizylu2
Employees Worked With
Michael Kaesmann
July 14, 2016
Sales associate was excellent. The finance manage Joe gave incorrect information and did not return a phone call or message. Gil after a home visit to rev associate was excellent. The finance manage Joe gave incorrect information and did not return a phone call or message. Gil after a home visit to review new car technology, there was two unanswered questions that he said he would call back later that day and I still have not recieved a call back. More
by Ducks13
Employees Worked With
Gil Perreira, Michael Kaesmann
July 12, 2016
New Country Lexus / Mike Stone Thank You Lexus of Westport! This is our second car leased through your location and we are more than pleased. Mike Stone, Joe Jacob and Ricky Ga Thank You Lexus of Westport! This is our second car leased through your location and we are more than pleased. Mike Stone, Joe Jacob and Ricky Garcia took great care of us and didn't quit until we were happy. We always tell friends and family that they would be crazy to purchase or lease a car anywhere else. Everyone is incredibly knowledgeable, friendly, professional, precise and thorough. Thanks again for the incredible service and overall great experience. More
by jon G
Employees Worked With
Ricky Garcia, Joe Jacob, Mike Stone
July 12, 2016
Recent car purchase I bought my first Lexus in Greenwich about 8 years ago, but decided to give the Westport dealership a chance for both the purchase of my new car and m I bought my first Lexus in Greenwich about 8 years ago, but decided to give the Westport dealership a chance for both the purchase of my new car and my trade-in. The sales person, manager, and other staff I worked with were very polite, informative and transparent. They made the process easy. I would definitely recommend using them to others. More
by GND123
Employees Worked With
Ricky Garcia, Jay Stokols, Allen Moore
July 12, 2016
Dealership review I was frankly dreading the experience of shopping for a new car. We had visited a multitude of dealerships, tested drove numerous makes and models. I I was frankly dreading the experience of shopping for a new car. We had visited a multitude of dealerships, tested drove numerous makes and models. I came to Lexus of Westport and the entire experience was great. Jay was lovely! Everyone in the dealership was pleasant and helpful. I didn't feel pressured or overwhelmed. More
by JackieM
Employees Worked With
Jay Stokols
July 11, 2016
All was professional, overall good experience! They listened, made suggestions, and really worked with me. This 2016 is my fifth car from this dealer and expect to be back for another when this le They listened, made suggestions, and really worked with me. This 2016 is my fifth car from this dealer and expect to be back for another when this lease expires. More
by faschultheis
Employees Worked With
Ricky Garcia, Joe Jacob, Allen Moore, Jessica Delima
July 10, 2016
Fast, professional and excellent service Very professional, fast, and knowledgeable. I have leased cars from this dealership several times and would return and recommend. Jessica was only 2 Very professional, fast, and knowledgeable. I have leased cars from this dealership several times and would return and recommend. Jessica was only 2 weeks on the job but you would never know it! More
by KMBCONSULTING,LLC
Employees Worked With
Ricky Garcia, Joe Jacob, Jessica Delima
July 09, 2016
2016 Lexus Great customer service. Took time to explain and answer all questions. No pressure to buy. .Great follow up. Would recommend dealership to friends a Great customer service. Took time to explain and answer all questions. No pressure to buy. .Great follow up. Would recommend dealership to friends and family. More
by Tana Smith-Joseph
Employees Worked With
Joe Jacob, Jessica Delima
June 27, 2016
Friendly & Extremely Knowledgable I came in for a test drive with Mike Kaesmann. He was extremely polite, friendly and answered all my questions and did a follow-up call with me. Very I came in for a test drive with Mike Kaesmann. He was extremely polite, friendly and answered all my questions and did a follow-up call with me. Very knowledgeable and made me feel comfortable. Will definitely be back to work with him! Thanks Lexus of Westport. More
by CJW1
Employees Worked With
Mike Kaesmann
June 25, 2016
2014 ES 300H Purchase Both of the sales staff we worked with were very helpful. The only reason I did not give the dealership five stars is because on the Saturday we picke Both of the sales staff we worked with were very helpful. The only reason I did not give the dealership five stars is because on the Saturday we picked up the car, they were very busy at the New Car location so we had to wait to get the signing of all the forms done. Otherwise the purchase was very professional and informative. Dondre, in Service was great about explaining the car's features and programming our phones for hands free operation and garage door opener code. More
by carbuy
Employees Worked With
Rish Pahlad, Mario Cortella, Joe Jacob, Michael Moczulski
