
New Country Lexus of Westport
Westport, CT
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2016 RX 350 purchase Very pleasant experience with David Matys and Joe Jacob from test drive through purchase negotiations. Allen Moore in tech support was very helpful i Very pleasant experience with David Matys and Joe Jacob from test drive through purchase negotiations. Allen Moore in tech support was very helpful in setting us up and welcomed follow up visits as necessary. More
Lexus Experience Wonderful experience at Lexus of Westport. David handled the transaction professionally in every way. The entire buying process was smooth and effici Wonderful experience at Lexus of Westport. David handled the transaction professionally in every way. The entire buying process was smooth and efficient. Will be happy to recommend the dealership. More
Would definitely come back to again in the future Patrick did a great job of being patient with our family and answering all the questions we had. He showed us multiple models of the car and never pr Patrick did a great job of being patient with our family and answering all the questions we had. He showed us multiple models of the car and never pressured us even once to make a decision. After the first day he only politely asked when would be a good time to follow up and didn't harass my cell phone as most dealers do. I came in a few days later and he stayed late well past closing to help close my deal. Patrick was always available and made plenty of followup calls to make the process as easy as possible. The car was a purchase for my parents and they did whatever they could to help make the surprise as amazing as it was. The Sales Manager, Anthony, was also exceptional in this whole experience and treated us with the utmost respect every time we walked through the door. If I could, I would have bought another car from them and definitely will in the future if I am in the market. More
Sales Manger i have had leases from this dealership for 9 years. They have been terrific (except for a little glitch)They are always quick to solve any challenge a i have had leases from this dealership for 9 years. They have been terrific (except for a little glitch)They are always quick to solve any challenge and are very service oriented. Recently i needed help with my car registration and the Sales Manager, Rick Garcia, helped me tremendously by going to DMV to solve it- instead of me making that trip! I also had a challenge recently with my GPS (as did many people in the US) and they solved it in 5 minutes at their Fairfield facility- they were terrific, as always. Thank you New Country- and i love my car. More
A great buying experience Jared Epstein was an exceptional sales professional. This was our fourth Lexus and it was the best sales experience we have had with this dealership Jared Epstein was an exceptional sales professional. This was our fourth Lexus and it was the best sales experience we have had with this dealership. We ended up with a great lease. It was a pleasure to work with everyone at this dealership. Excellence all around. More
Great sales and service Thank you Lexus for your professional sales staff and your incredible service staff (Richard Bird). The concierge service has saved me a lot of time. Thank you Lexus for your professional sales staff and your incredible service staff (Richard Bird). The concierge service has saved me a lot of time. It is a pleasure to own a Lexus! More
New Car I had a GREAT experience once again at New Country of Lexus - true professionals from lease to delivery. I've been leasing from New Country for quite I had a GREAT experience once again at New Country of Lexus - true professionals from lease to delivery. I've been leasing from New Country for quite a few years now and look forward to leasing with them in the near future. More
Patrick Lomnitzer Is the Man Right from the very first test drive, Patrick was very detailed in how he described the car and I believe I was given a fair price for my brand new Le Right from the very first test drive, Patrick was very detailed in how he described the car and I believe I was given a fair price for my brand new Lexus. More
My experience with Lexus Of Wesport Once again I had a very pleasant experience at Lexus. Jared a very experienced salesman was extremely knowledable of the car I was to lease. He wa Once again I had a very pleasant experience at Lexus. Jared a very experienced salesman was extremely knowledable of the car I was to lease. He was very respectful and very personable. He went out of his way to bend over backwards so to speak for me. I feel that I could if needed go back and talk with him about the workings of my car. The tech specialist was also extremely helpful to me as this car has so many more bells and whistles than the Hybrid. He also told me to contact me about anything I needed help with. I believe his name is Allen. Keep doing what u r doing everyone at Lexus and I will be a valued customer for many years to come!!! Judy Lawford very satisfied customer...... More
Purchase of a New Vehicle The Sales and Finance teams were very courteous and helpful. We are repeat customers of New Country Lexus of Westport and would highly recommend the The Sales and Finance teams were very courteous and helpful. We are repeat customers of New Country Lexus of Westport and would highly recommend the dealership to others. More