New Country Lexus of Westport

Great Workmanship and Good Customer Service. It was time for a Major Service on my Lexus which i didn't want to do myself or any-other local place. I took it Lexus of Westport service after Email It was time for a Major Service on my Lexus which i didn't want to do myself or any-other local place. I took it Lexus of Westport service after Emailing the details to Ken. Rich Bird assisted in scheduling to set it up in my Limited Time (as i work an hour away from Fairfield, CT). Rich is knowledgeable and pleasure to deal with. He communicated via Email/Phone and explained everything upfront. Because of my timing he let me drop my car over the weekend and service was complete by Monday EOB. Which i really appreciate. Thank you for getting this done hassle free. When i dropped my car I met Elias Gonzalez. Yes, i was impressed by his great customer service skills and got me into the loaner sooner than i had anticipated. Gentleman has a great sense of humor :) I got a little bit of attitude & just a tad bit of rudeness from someone when I went back to pickup my car. But i would not bring my rating down for everyone because of someone who might be having a bad day. ;) Just be courteous. Talking about workmanship & repairs. So far everything looks good. I already knew which parts were needed and the Techs did great Job in replacing and servicing. We should not forget Techs,,, Those are the people who do the real thing behind the scenes. Big Thanks to them. More

Excellent service This service center is under new management, each and every visit has been an extremely pleasant one. From the valet who greeted me to the professio This service center is under new management, each and every visit has been an extremely pleasant one. From the valet who greeted me to the professional and knowledgeable staff, it was seamless . I would strongly recommend Lexus of Westport service center , Ken Esposito and his staff to all my friends and family More

Lexus of Westport, CT I appreciate the courteous, professional service I received from the staff at Lexus of Westport. Everyone was accommodating and demonstrated personal I appreciate the courteous, professional service I received from the staff at Lexus of Westport. Everyone was accommodating and demonstrated personal care of my needs throughout this experience. More

Great service Excellent customer service and very professional. They worked with my budget and helped me get the car I was looking for. The overall experience was g Excellent customer service and very professional. They worked with my budget and helped me get the car I was looking for. The overall experience was great and I'd totally recommend this dealership to others. More

Pleasant and Efficiant Friendly, courteous, efficient and pleasant, Very helpful in working on the right price, car, and extras I was looking for. Available when needed, a Friendly, courteous, efficient and pleasant, Very helpful in working on the right price, car, and extras I was looking for. Available when needed, and pleasant to be around. Roberto and Marie was extremely professional and really knew their information. It was a pleasure to work with all three. More

very professional Yulissa negotiated to get the best price possible. This is the second Lexus I leased and both times the price was right and the deal was handled in a Yulissa negotiated to get the best price possible. This is the second Lexus I leased and both times the price was right and the deal was handled in a very professional manner. More

Outstanding Service & Customer Dedication Michal Moczulski was great to work with. I purchased a 2015 pre-certified Lexus and he was extremely helpful in walking me through the benefits of pr Michal Moczulski was great to work with. I purchased a 2015 pre-certified Lexus and he was extremely helpful in walking me through the benefits of pre-certified program. He was also very reasonable and not high pressured to work as I was shopping for a new car. Michal was extremely responsive to all my questions and provided excellent customer service as did the rest of the team there. I would definitely recommend Michal to other friends and family in the market for a Lexus. Overall an excellent experience More

Great Experience! Yulissa and everyone we dealt with could not have been more helpful and responsive. I love my new GX and appreciate how Yulissa and the entire Lexus t Yulissa and everyone we dealt with could not have been more helpful and responsive. I love my new GX and appreciate how Yulissa and the entire Lexus team made it as easy as possible. More