
New Country Lexus of Westport
Westport, CT
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Lexus Westport New Country Lexus of Westport surpassed all expectations. I leased a car and throughout the process the level of professionalism and customer service New Country Lexus of Westport surpassed all expectations. I leased a car and throughout the process the level of professionalism and customer service were top notch. More
Pleasurable and seamless.........a wonderful experience Patrick is extremely knowledgeable about all the Lexus products and was a pleasure to work with. He is tremendous on follow up and did everything pos Patrick is extremely knowledgeable about all the Lexus products and was a pleasure to work with. He is tremendous on follow up and did everything possible to makes the deal happen! Buying or leasing a car is usually a rather contentious and unpleasant experience, but this was really quite pleasant! More
Excellent, professional service! Each step of the process was handled in a professional and efficient manner. The financial discussions were simple and very fair. Our overall experien Each step of the process was handled in a professional and efficient manner. The financial discussions were simple and very fair. Our overall experience was excellent! More
Professional, Patient, and NOT PUSHY. This was my first time purchasing a car. I needed an affordable car and I needed it quick, so I could report to my new command. And they came through This was my first time purchasing a car. I needed an affordable car and I needed it quick, so I could report to my new command. And they came through for me. By far, it's the best experience I had with a dealership. If and when I'm in the market for a new ride, I will definitely return to this dealership first. Thanks again Mr. Moczulski and Mr. Garcia. More
1st time buyer at Lexus of Westport I've owned my RX 350 for 3 days now. Today, day 3, my salesman (Mike Stone) called to inquire regarding my satisfaction with my purchase. I'm thrille I've owned my RX 350 for 3 days now. Today, day 3, my salesman (Mike Stone) called to inquire regarding my satisfaction with my purchase. I'm thrilled with this Lexus product and I'd recommend this vehicle to anyone. I'd also recommend Mike Stone, very knowledgeable, willing to drive me all over Fairfield County to see inventory and generally be there to answer questions too. To back up in time a bit, when we arrived at the dealership 3 days ago, I was informed that the delivery process would take anywhere from 1.5 to 3 hours. Delivery would include in order of importance 1) I was permitted to inspect the car inside and out in order to insure that the vehicle was properly prepared for delivery, it was. 2) Process paperwork, refreshments and snacks, nice touch (hand over the check). 3) A technology specialist was assigned to demonstrate and then to instruct me on the use (how to take advantage) of all of the awesome technology this vehicle includes, wow. 4) My salesman appeared towards the end of the demonstration to lend a hand answering questions and assuring our family that if we should have any questions after we leave that they'd be more than happy to set aside time to assist us. 5) Photo op, family, sales and tech staff and Lexy sporting the RED bow. Another nice touch! 3 hours later I drove off the lot fully versed on my new Lexus. I'm very satisfied with the price negotiated, the professionalism and the way we were treated, more like family members than just customers. To sum it all up, I'd have to say "top notch", "satisfying"!!! More
No hazel & straight forward negotiation! Customer oriented group! It was a pretty good experience from my first time visiting the dealer until the deal was concluded, including the delivering Customer oriented group! It was a pretty good experience from my first time visiting the dealer until the deal was concluded, including the delivering of the car! More
Professional & efficient Lexus of wesport was professional nd accurate on everything about the car, Lexus as a company and financing. It truly was an easy purchase. I was trea Lexus of wesport was professional nd accurate on everything about the car, Lexus as a company and financing. It truly was an easy purchase. I was treated with respect and i know I came away with a car I love this is perfect for my lifestyle. More
Great experience I had the pleasure of dealing with Patrick Lomnitzer and Mario Cortella in the lease of a 2015 Lexus NX 350. This is my fourth Lexus leased from New C I had the pleasure of dealing with Patrick Lomnitzer and Mario Cortella in the lease of a 2015 Lexus NX 350. This is my fourth Lexus leased from New Country Lexus of Westport and was by far the best experience. Patrick was very knowledgeable about the models and nothing was a problem. He was easy to work with and is a great "deal-making" salesperson. Mario was also great. He answered all my questions and made me comfortable throughout the transaction. I highly recommend the dealership and these gentlemen Dan Parrett More
Great buying experience Noel was a very knowledgeable and professional salesperson. He was also very friendly, patient, and accommodating by staying over late to allow me the Noel was a very knowledgeable and professional salesperson. He was also very friendly, patient, and accommodating by staying over late to allow me the time to decide on what I wanted to do. The experience was not stressful and I was not pressured, which has happened to me at other dealerships and I appreciated that a lot. Mario was also very good with explaining the financial side of the purchase. It was overall a great experience at Westport Lexus. More
LX 570 new purchase Jared handled everything from start to finish. Jared is a very thoughtful and considerate salesman who took pride in the customer experience. I will b Jared handled everything from start to finish. Jared is a very thoughtful and considerate salesman who took pride in the customer experience. I will be returning again to see Jared when my lease is up. More