
New Country Lexus of Westport
Westport, CT
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Customer satisfactoon The employees at this dealership work with you to make sure that you have the easiest and fastest experience when buying a Lexus. We were very please The employees at this dealership work with you to make sure that you have the easiest and fastest experience when buying a Lexus. We were very please with the customer service with everyone at this dealership. More
Quick and easy My experience at Lexus of Westport was a quick and easy painless process. I did my research before hand so I knew exactly what I wanted. I made a de My experience at Lexus of Westport was a quick and easy painless process. I did my research before hand so I knew exactly what I wanted. I made a deal and was in and out the door in a little bit over an hour for leasing my new vehicle. More
I went for a used car and ended up getting a new one! With good manners and without being pushy Noel explained the benefits of leasing a new car instead of buying a 10 year old used car. Flexible and un With good manners and without being pushy Noel explained the benefits of leasing a new car instead of buying a 10 year old used car. Flexible and understanding my needs and budget limitations. More
Best all around car buying experience! This car buying experience was a pleasure from the moment we walked in the door of New Country Lexus of Westport to taking delivery of our new GS 350 This car buying experience was a pleasure from the moment we walked in the door of New Country Lexus of Westport to taking delivery of our new GS 350 and beyond. Our sales consultant, Noel Samuels was personable, knowledgeable and thoroughly engaged in assisting us to make the best decision to meet our needs and expectations. We were pleased with all of our subsequent encounters as well. Nick, Mario and Gil were all extremely capable and eager to ensure our overall satisfaction. There is a stress free consultative culture that is pervasive throughout the dealership. And I love the car.....thanks for making it happen guys! More
Friendly, Helpful and Comfortable All personnel are very friendly and helpful. Very comfortable atmosphere. Yulissa was a great salesperson to work with. And Guil was very knowledge All personnel are very friendly and helpful. Very comfortable atmosphere. Yulissa was a great salesperson to work with. And Guil was very knowledgeable and patient when showing me the features of the new car. More
Honest not wasting my time & a great car!! Originally wanted the 200t SUV--Loved the ES350; shopped other car dealerships & I felt like it was a tag sale. In another dealership we went back & Originally wanted the 200t SUV--Loved the ES350; shopped other car dealerships & I felt like it was a tag sale. In another dealership we went back & forth -$750/month down to $500 after 2 hours! I looked at 5 other types of trucks. None of them had the customer service or respect that New Country has!! The price is the price. Be up front as Jay was! My daughter may be in the market for the 200T in December & will definitely go to New Country to see Jay! I also have a friend that I have referred her to purchase from Jay when she is ready. He was knowledgeable about this car but also spot on in comparing other cars. I did my homework and knew this is a great car! I am very happy with service! Your business manger Anthony Ferreri & Tech person, Alan Moore, also outstanding. Can't say enough good things about this dealership. Scale of 1-10 it gets a 15!! Thank you! Very happy with my 3rd Lexus! More
extremely accommodating the employees were interested in my needs and expectations in my new purchase.and with there expertise, made my new purchases very comfortable! i will the employees were interested in my needs and expectations in my new purchase.and with there expertise, made my new purchases very comfortable! i will easily recommend new country country lexus of westport to all thats considering lexus More
Cater to Customer Needs Jay and the team at NCLW always do a great job for me. I am an unusual customer and like to trade in my vehicles frequently as a personal preference. Jay and the team at NCLW always do a great job for me. I am an unusual customer and like to trade in my vehicles frequently as a personal preference. Jay always points me in the right direction and gives me advice on how to navigate to a successful transaction. My experience has not been the same at other dealerships. More
Great Experience It was a great purchasing experience. Starting with our Sales Consultant David Matys, who went beyond our expectations. In Finance, Anthony Ferreri It was a great purchasing experience. Starting with our Sales Consultant David Matys, who went beyond our expectations. In Finance, Anthony Ferreri made the signing process easy and efficient. Continuing with our Technology Specialist Allen Moore and later with the Service department the dealership has been excellent. More
Excellent customer service David Matys was so helpful and explained my options, and Anthony Ferreri explained all of the financial information thoroughly. Allen was instrumenta David Matys was so helpful and explained my options, and Anthony Ferreri explained all of the financial information thoroughly. Allen was instrumental in guiding me through understanding my Lexus NX. Overall, I had an excellent experience and highly recommend New Country Lexus of Westport. More