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New Country Lexus of Westport
Westport, CT
1,288 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,288 reviews
June 25, 2015
Great amazing serrvice Everyone at Lexus was a pleasure to work with. They were not aggressive yet informative and friendly. My husband and I even got a burger when we left. Everyone at Lexus was a pleasure to work with. They were not aggressive yet informative and friendly. My husband and I even got a burger when we left. Loved the experience. More
by Poison ivy
Employees Worked With
Pat lomnitzer, Nick Belli, Mario Cortella, Joe Jacob
June 24, 2015
Joe Jacobs Joe was prompt in contacting us by phone after we had made on-line inquiries about the product we planned to lease or purchase. Throughout the proces Joe was prompt in contacting us by phone after we had made on-line inquiries about the product we planned to lease or purchase. Throughout the process he was friendly, professional and very knowledgeable of the product we were looking for. He worked diligently to get us the best deal possible. Thank you, Joe, for making us feel comfortable throughout the ES 350 leasing process. We will recommend Joe and Lexus of Westport to friends and family without hesitation. Our thanks also to Mario Cortella and Patrick Lomnitzer for their patience and expertise. Mario worked diligently to get us the best deal financially and simplified for us the process of leasing a car in one state and registering it in another. Patrick had the unenviable task of explaining newer technology to older people, and he did it very well. Kudos to all mentioned. More
by Lillian & Louis
Employees Worked With
Patrick Lomnitzer, Mario Cortella, Joe Jacob
June 18, 2015
Another satisfied customer! Lexus of Westport is considered the #1 Lexus dealership in the area and we can see why. They take pride in the product they deliver from start to fin Lexus of Westport is considered the #1 Lexus dealership in the area and we can see why. They take pride in the product they deliver from start to finish. We recently leased a Lexus RX 350 and Joe Jacobs worked tirelessly to get us the deal we were looking for. He made it clear that our satisfaction was his #1 priority. Rish Pahlad made the closing paperwork a seamless process and Patrick Lomnitzer was a big help in getting us set up with the features in our car. They have a tech bar, similar to Apple's Genius Bar, which was a lot of fun and your car is waiting for you in an indoor showcase with a bow on top. Follow up post purchase has been exemplary. Customer service is top notch. At this dealership, they're not just selling cars, they're selling an experience! More
by Kristen
Employees Worked With
Joe Jacob
June 16, 2015
Best experience EVER!!! Hi. My name is Hank. I asked for your email address to share something with you. I just picked up my Lexus LS 460 from your pre owned showroom. I'm a Hi. My name is Hank. I asked for your email address to share something with you. I just picked up my Lexus LS 460 from your pre owned showroom. I'm a long time Lexus driver. I've truly never written to share my experience from purchasing a car. But if there was ever a time to start...this is definitely the time. It began with Jarred. By FAR, he's the most professional, sincerest, warmest & most knowledgeable salesperson I have ever dealt with. A suggestion...don't lose him!! I guess it was luck, that when I called Lexus of Westport from a car I noticed on line, it was Jarred who took the call. From that moment until I drove off with the car, last Friday...it was a total pleasure dealing with your company. Jarred, Mike & your Finance mgr. Rick, gave bending over backwards to accommodate a customer a new meaning. Mike was really wonderful to work with as well. He honestly made me feel like he was in my corner, while always having your company's best interest at heart. Rick, was the warmest & most accommodating finance mgr. I have ever worked with. And back to Jarred. He made me feel so very comfortable. And his knowledge of your vehicles made me feel as though he built the car himself. He really is the BEST!!! In my opinion, you have a winning combination in those three men. Take care of them & again...don't lose them. I live in Brooklyn. But you can take this to the bank. When my lease is up...I'll for sure, make the drive back to your dealership for my next LS 460. All the best. Hank More
by Hank
Employees Worked With
J.R. Buchbinder, Ricky Garcia, Mike Morano, Jared Epstein
June 12, 2015
Best New Car EXPIERENCE!! I AM BEYOND PLEASED WITH MY NEW LEXUS IS 250 AWD, AND I PLAN REFERING ANYONE I KNOW IN THE MARKET FOR A NEW CAR TO THIS DEALERSHIP! I AM BEYOND PLEASED WITH MY NEW LEXUS IS 250 AWD, AND I PLAN REFERING ANYONE I KNOW IN THE MARKET FOR A NEW CAR TO THIS DEALERSHIP! More
by TOTOLIBS
Employees Worked With
Jonathan Casson, Nick Belli, Anthony Ferreri
June 12, 2015
Joe Jacobs Joe Jacob was friendly, professional and knowledgeable. He worked hard to give us a fair and reasonable deal. He went out of his way to deliver the Joe Jacob was friendly, professional and knowledgeable. He worked hard to give us a fair and reasonable deal. He went out of his way to deliver the car to our home in Greenwich. 5-star service. Our initial contact was with Nick Belli and he was responsive and fair. Seamless handoff to Joe. More
by gwn88
Employees Worked With
Nick Belli, Joe Jacob
June 09, 2015
New car I had a great experience with John and the dealership. John was very proactive with staying on top of the process and getting everything done. I had a great experience with John and the dealership. John was very proactive with staying on top of the process and getting everything done. More
by Brian Keane
June 05, 2015
Lexus trade in Made it quick and easy. they reached out to me, and made the offer compelling. was able to get in done in a matter of days Made it quick and easy. they reached out to me, and made the offer compelling. was able to get in done in a matter of days More
by Mike M
Employees Worked With
Allen Moore was FANTASTIC, Nick Belli, Anthony Ferreri
June 02, 2015
great buying experience everybody here very helpful and very nice. Their service is beyond excellent,from the first time we step our feet in until we get our car. everybody here very helpful and very nice. Their service is beyond excellent,from the first time we step our feet in until we get our car. More
by pnath
Employees Worked With
Yulissa Rodriguez, Anthony Ferreri
May 28, 2015
Superior Customer Service After dealing with several car dealers, it was a breath of fresh air to find superior customer service at New Country Lexus of Westport. I love my RX! After dealing with several car dealers, it was a breath of fresh air to find superior customer service at New Country Lexus of Westport. I love my RX! More
by Abarnes07
Employees Worked With
Ricky Garcia
