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New Country Lexus of Westport

Westport, CT

4.4
1,287 Reviews

1317 Post Road East

Westport, CT

06880

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Showing 1,287 reviews

February 18, 2015

Easy, Friendly, Great experience Thomas Savone made everything easy from walking in to driving off with my new certified used ES350. Easiest and best car buying experience I have ev More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jered Epstein, Alfred Liosi Jr.
Feb 21, 2015 -

New Country Lexus of Westport responded

Thank you for your review! We appreciate your buisness and welcome to the New Country family. Please remember that your first oil change is complimentary at our Service Center in Fairfield. You can make your service appointments online at www.LexusofWestport.com Best Regards, JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

February 17, 2015

Best Car experience ever! Wow New Country Lexus of Westport made my car buying so simple! The whole staff from Manager JR to sales associate Joe Jacob to my amazing delivery sp More

by Michelee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Buchbinder, Mario Cortella, Joe Jacob, Michael Mordoff
Feb 21, 2015 -

New Country Lexus of Westport responded

Thank you for your review! We appreciate your buisness and welcome to the New Country family. Please remember that your first two services are complimentary at our Service Center in Fairfield at 5k and 10k intervals. Your vehicle also comes with Roadside Assistance, just call 1-800-25-LEXUS. Best Regards, JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

January 30, 2015

problems resolved! We had questioned items on the final bill we didn't know we agreed to purchase. The items were removed and our money refunded. We are very satisfied w More

by Cristina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael J. Buchbinder, Mario Cortella, Michael Mordoff
Feb 07, 2015 -

New Country Lexus of Westport responded

Thank you for bringing your questions and concerns to our attention. Sorry for any inconvenience and I am glad you are now completely satisfied. Please contact me personally if you need anything in the future or have any questions. Enjoy your beautiful new Lexus! Best Regards, JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

January 26, 2015

A few minor problems but it came out OK in the end I helped a friend buy a RX and it was a great process of buying. After he received the vehicle it had a minor problem with the chip in the window and More

by ctguy39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Garcia, Paolo Beauplan
Feb 07, 2015 -

New Country Lexus of Westport responded

Thank you for recommending New Country Lexus of Westport to your friend. Sorry for the inconvenience with the chip and I am glad we were able to fix it quick for you. Please let us know if you need anything moving forward. Best Regards, JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

January 19, 2015

Awesome! I have been leasing luxury automobiles for over 15 years. They include BMW, Audi, Mercedes, Infinite, and Lexus. In all that time I have never been tr More

by JAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyna Zarate, Michael J. Buchbinder, Mario Cortella, Michael Mordoff
Feb 07, 2015 -

New Country Lexus of Westport responded

This is a great review! Thank you for taking the time to post it. We appreciate your business and welcome to the New Country family! Best Regards, JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

January 18, 2015

Excellent service (David Matys) David is very knowledgeable, friendly, patient, and addressed our needs in a timely manner. He is very proficient at what he does and made clear the More

by ajhensey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Matys, David Matys
Feb 07, 2015 -

New Country Lexus of Westport responded

Thank you for taking the time to post a review. We appreciate your business adn please let us know if you need anything in the future. Best Regards, JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

January 06, 2015

My favorable experience at Lexus Westport The last four vehicles that we leased were Mercedes ML 350's. A friend of mine told me all about his positive experience at Westport Lexus, how great More

by jocko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Cortella, Joe Jacob, Jessica Boiano
Jan 14, 2015 -

New Country Lexus of Westport responded

Thank you very much for your review and your patience during our construction. We appreciate your feedback and please let us know if you need anything during your Lexus ownership. Your business is appreciated! Please remember your first TWO services are complimentary at 5 months and 10 month intervals from your date of delivery OR as soon as your maintenance light appears on your dashboard. The TWO complimentary services are valid at our Lexus of Westport Service Center at 80 Kings Highway Cut-Off in Fairfield, CT. We have over 50 brand new Lexus loaner vehicles by appointment for any service over 2 hours for your convenience and appointments can be made 24/7 at www.newcountryservice.com . In the unexpected event of an accident, dings, dents or any body repair, please note to bring your Lexus direct to our Service Center and it will be handled by our Body Shop Specialist using genuine Lexus parts. If you wish to attend our next New Owners Welcome Event, please LIKE US on Facebook at https://www.facebook.com/NewCountryLexusWestport . You will find our next event date where you can RSVP to join us for food, technology presentations and win some exciting Lexus prizes. Refer your Family, Friends and Co-Workers to Lexus of Westport at http://www.newcountrylexusofwestport.com/Referral-Program-in-CT?siteMapItemName=2533801375126172536 and enter your information to receive $200.00 for every new or used car sales referral at Lexus of Westport. If you have any technology questions, please contact one of our Lexus Technology Specialists at (203) 255-1531. They are there for you to get the most out of your Lexus ownership and to make sure you are completely satisfied with your vehicle. Thanks again and welcome to the New Country family, JR Buchbinder General Manager jrbuchbinder@newcountry.com www.LexusofWestport.com (203) 255-1531 x6912

January 06, 2015

Very good dealership, friendly people,excellent car. I have Lexus RX300 which I have purchased 2001 and still running fine. I never had any issue or problem except regular service like oil change,brakes More

by markandel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Matys, David Matys
Jan 14, 2015 -

New Country Lexus of Westport responded

Thank you very much for your review and your patience during our construction. We appreciate your feedback and please let us know if you need anything during your Lexus ownership. Your business is appreciated! Please remember your first TWO services are complimentary at 5 months and 10 month intervals from your date of delivery OR as soon as your maintenance light appears on your dashboard. The TWO complimentary services are valid at our Lexus of Westport Service Center at 80 Kings Highway Cut-Off in Fairfield, CT. We have over 50 brand new Lexus loaner vehicles by appointment for any service over 2 hours for your convenience and appointments can be made 24/7 at www.newcountryservice.com . In the unexpected event of an accident, dings, dents or any body repair, please note to bring your Lexus direct to our Service Center and it will be handled by our Body Shop Specialist using genuine Lexus parts. If you wish to attend our next New Owners Welcome Event, please LIKE US on Facebook at https://www.facebook.com/NewCountryLexusWestport . You will find our next event date where you can RSVP to join us for food, technology presentations and win some exciting Lexus prizes. Refer your Family, Friends and Co-Workers to Lexus of Westport at http://www.newcountrylexusofwestport.com/Referral-Program-in-CT?siteMapItemName=2533801375126172536 and enter your information to receive $200.00 for every new or used car sales referral at Lexus of Westport. If you have any technology questions, please contact one of our Lexus Technology Specialists at (203) 255-1531. They are there for you to get the most out of your Lexus ownership and to make sure you are completely satisfied with your vehicle. Thanks again and welcome to the New Country family, JR Buchbinder General Manager jrbuchbinder@newcountry.com www.LexusofWestport.com (203) 255-1531 x6912

December 30, 2014

Very Happy Both Joe Jacob and Michael Mordoff were extremely courteous and understanding of our needs. It will be very easy for us to go back to this dealership More

by Ryan M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Cortella, Joe Jacob, Michael Mordoff
Jan 14, 2015 -

New Country Lexus of Westport responded

Thank you very much for your review and your patience during our construction. We appreciate your feedback and please let us know if you need anything during your Lexus ownership. Your business is appreciated! Please remember your first TWO services are complimentary at 5 months and 10 month intervals from your date of delivery OR as soon as your maintenance light appears on your dashboard. The TWO complimentary services are valid at our Lexus of Westport Service Center at 80 Kings Highway Cut-Off in Fairfield, CT. We have over 50 brand new Lexus loaner vehicles by appointment for any service over 2 hours for your convenience and appointments can be made 24/7 at www.newcountryservice.com . In the unexpected event of an accident, dings, dents or any body repair, please note to bring your Lexus direct to our Service Center and it will be handled by our Body Shop Specialist using genuine Lexus parts. If you wish to attend our next New Owners Welcome Event, please LIKE US on Facebook at https://www.facebook.com/NewCountryLexusWestport . You will find our next event date where you can RSVP to join us for food, technology presentations and win some exciting Lexus prizes. Refer your Family, Friends and Co-Workers to Lexus of Westport at http://www.newcountrylexusofwestport.com/Referral-Program-in-CT?siteMapItemName=2533801375126172536 and enter your information to receive $200.00 for every new or used car sales referral at Lexus of Westport. If you have any technology questions, please contact one of our Lexus Technology Specialists at (203) 255-1531. They are there for you to get the most out of your Lexus ownership and to make sure you are completely satisfied with your vehicle. Thanks again and welcome to the New Country family, JR Buchbinder General Manager jrbuchbinder@newcountry.com www.LexusofWestport.com (203) 255-1531 x6912

December 30, 2014

Pleasant & Professional My dad and I did some car shopping together prior to going to Lexus at Westport. By doing our homework, we were able to get to a price that we felt co More

by jheller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jacob, Anthony Ferreri
Jan 14, 2015 -

New Country Lexus of Westport responded

Thank you very much for your review and your patience during our construction. We appreciate your feedback and please let us know if you need anything during your Lexus ownership. Your business is appreciated! Please remember your first TWO services are complimentary at 5 months and 10 month intervals from your date of delivery OR as soon as your maintenance light appears on your dashboard. The TWO complimentary services are valid at our Lexus of Westport Service Center at 80 Kings Highway Cut-Off in Fairfield, CT. We have over 50 brand new Lexus loaner vehicles by appointment for any service over 2 hours for your convenience and appointments can be made 24/7 at www.newcountryservice.com . In the unexpected event of an accident, dings, dents or any body repair, please note to bring your Lexus direct to our Service Center and it will be handled by our Body Shop Specialist using genuine Lexus parts. If you wish to attend our next New Owners Welcome Event, please LIKE US on Facebook at https://www.facebook.com/NewCountryLexusWestport . You will find our next event date where you can RSVP to join us for food, technology presentations and win some exciting Lexus prizes. Refer your Family, Friends and Co-Workers to Lexus of Westport at http://www.newcountrylexusofwestport.com/Referral-Program-in-CT?siteMapItemName=2533801375126172536 and enter your information to receive $200.00 for every new or used car sales referral at Lexus of Westport. If you have any technology questions, please contact one of our Lexus Technology Specialists at (203) 255-1531. They are there for you to get the most out of your Lexus ownership and to make sure you are completely satisfied with your vehicle. Thanks again and welcome to the New Country family, JR Buchbinder General Manager jrbuchbinder@newcountry.com www.LexusofWestport.com (203) 255-1531 x6912

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