
New Country Lexus of Westport
Westport, CT
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Easy, Friendly, Great experience Thomas Savone made everything easy from walking in to driving off with my new certified used ES350. Easiest and best car buying experience I have ev Thomas Savone made everything easy from walking in to driving off with my new certified used ES350. Easiest and best car buying experience I have ever had is with Thomas. Everyone there is great from Al Liosi to Jared Epstein. I highly recommend you see these guys if you are interested in purchasing a vehicle. They will treat you right, the way car buying should be! Thanks guys! More
Best Car experience ever! Wow New Country Lexus of Westport made my car buying so simple! The whole staff from Manager JR to sales associate Joe Jacob to my amazing delivery sp Wow New Country Lexus of Westport made my car buying so simple! The whole staff from Manager JR to sales associate Joe Jacob to my amazing delivery specialist Michael Mordoff ! This group of guys were so professional and sweet at the same time! I was so impressed with how the whole process went so fast and I got exactly what I wanted! Class act DEALERSHIP! I'll never go any where else! More
problems resolved! We had questioned items on the final bill we didn't know we agreed to purchase. The items were removed and our money refunded. We are very satisfied w We had questioned items on the final bill we didn't know we agreed to purchase. The items were removed and our money refunded. We are very satisfied with the attention to our questions were given and the rapid remedy. More
A few minor problems but it came out OK in the end I helped a friend buy a RX and it was a great process of buying. After he received the vehicle it had a minor problem with the chip in the window and I helped a friend buy a RX and it was a great process of buying. After he received the vehicle it had a minor problem with the chip in the window and floor, but it was fixed quickly. They did a great job and cheaper than anyone else in a 50 mile radius. More
Awesome! I have been leasing luxury automobiles for over 15 years. They include BMW, Audi, Mercedes, Infinite, and Lexus. In all that time I have never been tr I have been leasing luxury automobiles for over 15 years. They include BMW, Audi, Mercedes, Infinite, and Lexus. In all that time I have never been treated with as much courtesy, professionalism, and friendliness as I was at New Country Lexus of Westport. Michael Buchbinder, Mario Cortella, Carolyna Zarate, and Michael Mordoff answered all of my questions and concerns. They were patient and took as much time as I needed to be comfortable with the deal and explaining all the amenities my NX200T had to offer. I felt more like a friend than a customer. I would highly recommend anyone interested in buying or leasing a car to go to New Country Lexus of Westport for a most enjoyable buying experience. J Kopf More
Excellent service (David Matys) David is very knowledgeable, friendly, patient, and addressed our needs in a timely manner. He is very proficient at what he does and made clear the David is very knowledgeable, friendly, patient, and addressed our needs in a timely manner. He is very proficient at what he does and made clear the expectations regarding quality and price during our visit at the Lexus dealership. Of all the dealerships we visited, we felt most comfortable working with David and felt that our purchase was the perfect fit. Thank you for the excellent service, and for answering our million and one questions. More
My favorable experience at Lexus Westport The last four vehicles that we leased were Mercedes ML 350's. A friend of mine told me all about his positive experience at Westport Lexus, how great The last four vehicles that we leased were Mercedes ML 350's. A friend of mine told me all about his positive experience at Westport Lexus, how great his Lexus RX handled and the many amazing features it had. After test driving my friends car, I was immediately hooked. He gave me his sales representative's name, Joe Jacob. After speaking with Joe on several occasions, both on the internet and phone, I realized that I wanted that car. Joe was very informative and he did not pressure me, like all my previous MB sales staff, he was willing to work with me and my wife in answering all of our questions and providing us with the best deal possible. This past monday, we picked up our RX and I am so glad we did. It's a much better handling vehicle than the MB and best of all, the experience we had at Westport Lexus when we picked up our car was so enjoyable and not in any way pressured as all my previous dealings with car salesman and dealers. We feel Joe made this whole experience very memorable and stress free. Joe showed us our car and we immediately fell in love with it. He then introduced us to Jessica Boiano She is a lovely young lady with the patient of a Saint. She was so knowledgeable with all the many gadgets in the car and took her time in helping us understand what would probably been a nightmare if we were to try to do ourselves. She set up our car, the GPS, bluetooth, radio and every other gadget. Great concept Lexus Westport! We never had this done in any of our previous purchases. The final step was seeing, Mario Cortella. He was very informative and walked us through our check out process. He was very professional and made the check out smooth. We will definitely go back to Westport Lexus! This is how you should be treated when you buy/lease a car and I hope Joe, Jessica and Mario are there to help us. More
Very good dealership, friendly people,excellent car. I have Lexus RX300 which I have purchased 2001 and still running fine. I never had any issue or problem except regular service like oil change,brakes I have Lexus RX300 which I have purchased 2001 and still running fine. I never had any issue or problem except regular service like oil change,brakes and plugs. Above is main reason I choose to buy Lexus again. More
Very Happy Both Joe Jacob and Michael Mordoff were extremely courteous and understanding of our needs. It will be very easy for us to go back to this dealership Both Joe Jacob and Michael Mordoff were extremely courteous and understanding of our needs. It will be very easy for us to go back to this dealership again! More
Pleasant & Professional My dad and I did some car shopping together prior to going to Lexus at Westport. By doing our homework, we were able to get to a price that we felt co My dad and I did some car shopping together prior to going to Lexus at Westport. By doing our homework, we were able to get to a price that we felt comfortable & happy with & the dealership was willing to accommodate us/match another dealership's offer. More