Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
New Country Lexus of Westport
Westport, CT
1,287 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,287 reviews
December 17, 2014
Great Team! I was looking to upgrade my RX450H and David Matys made it happen just the way I liked it! Michael Mordoff described every aspect of my new vehicle in I was looking to upgrade my RX450H and David Matys made it happen just the way I liked it! Michael Mordoff described every aspect of my new vehicle in language that I understood, finally! Mario Cortella explained in detail what I was signing. This was by far the smoothest car purchase I have ever experienced! More
by ASPC
Employees Worked With
Mario Cortella, David Matys, Michael Mordoff, David Matys
December 16, 2014
Very nice dealer Joe , as a sales representative of New Country Lexus, is courteous and very knowledgeable about his working field, and helped me do the right choice Joe , as a sales representative of New Country Lexus, is courteous and very knowledgeable about his working field, and helped me do the right choice of various functions of this car. I am really satisfied with his service along with this car's performance. More
by Yan Ling Liaw
Employees Worked With
Joe Jacob
December 16, 2014
Amazing Dealership & Sales Associate David Matys We purchased a new Lexus from New Country Lexus of Westport. The entire experience was truly amazing: professional and pleasant. The sales associate, We purchased a new Lexus from New Country Lexus of Westport. The entire experience was truly amazing: professional and pleasant. The sales associate, David Matys was very professional, knowledgeable and a pleasure to deal with. David expertly described the vehicle features and purchase options, without sales pressure, and guided us through the purchase decision. The dealership has a large inventory of available vehicles to choose from. Mario Cortella expertly outlined the extended warranty options. Michael Mordoff skillfully demonstrated all the mechanical and technical features of the vehicle. This is a top notch car dealership with great professionals working there. More
by FNA-88
Employees Worked With
Mario Cortella, David Matys, Michael Mordoff, David Matys
December 15, 2014
Very Happy Customer! Joseph Jacob went above and beyond to please me. What a great experience! Very Professional. Best sales experience I ever had. Would definitely recom Joseph Jacob went above and beyond to please me. What a great experience! Very Professional. Best sales experience I ever had. Would definitely recommend you and will not go anywhere else in the future. Love, Love the wonderful experience. THANK YOU! More
by julissa.leahy
Employees Worked With
Joe Jacob
December 15, 2014
Great Service and Team The team at Lexus of Westport were amazing and took such good care of me. I have never purchased or leased a car before and walked into the dealership The team at Lexus of Westport were amazing and took such good care of me. I have never purchased or leased a car before and walked into the dealership on a Saturday afternoon just looking at leases and felt so comfortable, I was able to sign a lease and take the car by Saturday night. Dan Miller helped me through every step, even sat on the phone for an hour with USAA and explained everything to me along the way. I was taken through every option in the car before leaving the dealership and even though the dealership closed at 6:00, the team stayed past 7:00 to make sure I was able to take the car last night. I felt like every person there truly wanted to help me and make sure I was 100% happy after I left. More
by megski222
Employees Worked With
Michael J. Buchbinder, Mario Cortella
November 11, 2014
"Beautiful Car" I recently purchased my first CPO, Lexus RX 350. Tommy Savone was great to work with, very easy going and very professional. Jared Epstein was so kno I recently purchased my first CPO, Lexus RX 350. Tommy Savone was great to work with, very easy going and very professional. Jared Epstein was so knowledgeable and explained all of the features with ease and patience. Ricky Garcia was great to work with facilitated pulling all of the details together to make the transaction complete. I would definitely recommend New Country Lexus of Westport, CPO division. They do strive to keep you happy and satisfied with your purchase. They are well worth the drive! I appreciated doing business with this young, professional team! I am so happy with my new car! Kathleen More
by Kathleen Balavender
Employees Worked With
Ricky Garcia, Jared Epstein
November 09, 2014
Very Happy I just bought a new Lexus RX350 from Tommy Savone and it was an excellent experience! From the moment I met him, I knew I was going to enjoy working I just bought a new Lexus RX350 from Tommy Savone and it was an excellent experience! From the moment I met him, I knew I was going to enjoy working with him - very professional, knowledgeable and most importantly patient and easy going. There was absolutely no pressure to buy which is exactly what I look for in a sales person. He went above and beyond to ensure I was happy with my new car (he even hand waxed a few marks off for me!) and satisfied with service he and his staff provided. I highly recommend Tommy, his business manager Ricky Garcia and Delivery Consultant Jared Epstein. I had a few questions after my purchase and each email I sent to this team was responded to immediately. More
by sr06107
November 01, 2014
"Great car, wonderful staff , happy customer " Pleasant, professional, friendly and knowledgeable experience at New Country Lexus dealership thanks to a great team. John Blank was wonderful to work Pleasant, professional, friendly and knowledgeable experience at New Country Lexus dealership thanks to a great team. John Blank was wonderful to work with everything went smoothly and friendly. Jessica Boiano was very knowledgeable in helping with setting up Bluetooth, radio stations, and gate and garage openers. Jessica was patient and so pleasant to work with. Anthony Ferreri was in charge of the contracts and a lot of paper work. He had to explain the financials and all the wonderful safe guards of Lexus. Anthony was very helpful in explaining the paper work and had a lot of patience. Great job by a great team. Thank you for your expertise, Patricia More
by hardingk
Employees Worked With
Anthony Ferreri, Jessica Boiano
October 29, 2014
Bad Experience To put it bluntly, if you elect to get your car serviced here you had better get a second opinion from another Lexus dealer before you proceed. To put it bluntly, if you elect to get your car serviced here you had better get a second opinion from another Lexus dealer before you proceed. More
by k2112k
Employees Worked With
Perry Guttman
October 28, 2014
First Experience With New Country My experience with New Country Lexus of Westport via Joe Jacob was excellent. Joe was clear, concise and to the point. A very refreshing car buying ex My experience with New Country Lexus of Westport via Joe Jacob was excellent. Joe was clear, concise and to the point. A very refreshing car buying experience. More
by rjmocci
Employees Worked With
Joe Jacob
