New Country Toyota of Clifton Park

Over and above customer experience From the initial greeting to the final delivery I received red carpet treatment. It was an effortless experience as I had 2 cars to trade in as well. From the initial greeting to the final delivery I received red carpet treatment. It was an effortless experience as I had 2 cars to trade in as well. I was surprised at the amount of paperwork necessary since the last time I bought a car from New Country Toyota in 2015. Must be a lot of new regs since 3 years ago. Overall a very very good experience. More

Tried to pull a fast one Shady dealings - go elsewhere! Was working with Jimmy Muscatello on Monday to agree on a price for a 2019 Highlander, show up on Thursday to sign and Shady dealings - go elsewhere! Was working with Jimmy Muscatello on Monday to agree on a price for a 2019 Highlander, show up on Thursday to sign and he tried to rush us through paperwork for a 2018 for the same price. Complaints filed with Toyota Corporate and the Better Business Bureau. Buy from anyone else. More

Nice Service Recently I visited New Country Toyota of Clifton Park for a new tire. Everyone I encountered from the beginning was very friendly. It was quick and ea Recently I visited New Country Toyota of Clifton Park for a new tire. Everyone I encountered from the beginning was very friendly. It was quick and easy to make my appointment and while waiting at the dealership , I felt very comfortable. I was very happy with the services I was provided. More

Exceptional Service My service tech, Liza Milo, was the best tech I have dealt with...which includes reps from, among others, New Country Lexus, Keeler BMW and Honda, an My service tech, Liza Milo, was the best tech I have dealt with...which includes reps from, among others, New Country Lexus, Keeler BMW and Honda, and Mohawk Honda. Liza was patient, answered all of my questions, gave me excellent advice, and was both knowledgeable and very engaging. I have decided to have all of my service done at New Country Toyota rather than the Lexus dealership, where service was not nearly as good. More

Awesome Mike Raucci and his team at New Country are top notch. Would definitely recommend doing business with them to anyone! Sales and Service can't be beat. Mike Raucci and his team at New Country are top notch. Would definitely recommend doing business with them to anyone! Sales and Service can't be beat. More

requested by dealtership People are Always friendly and helpful, no grouches, quick efficient service. Feel your staffr is reliable as are your products and work. Thanks for People are Always friendly and helpful, no grouches, quick efficient service. Feel your staffr is reliable as are your products and work. Thanks for great servie. More

Poor Service, Horrific Sales experiences I would recommend a strong degree of caution if you are considering working with this dealership (and specifically this dealership group). I had a go I would recommend a strong degree of caution if you are considering working with this dealership (and specifically this dealership group). I had a good pre-sales and sales experience with New Country Toyota Clifton Park after staying away from their sister dealership (New Country Toyota Saratoga/Wilton; their sales staff were too aggressive and unhelpful). After my trade-in, however, New Country Toyota Clifton Park failed to complete the proper paperwork for the transaction. It took me dozen of hours over several months to correct the issue. Only after I complained directly to Toyota was my issue resolved. I have been taking my vehicles to New Country Toyota Clifton Park for over 2 years and I thought I was being taken care of. Recently, however, I have had to switch dealerships as New Country Toyota Clifton Park has failed to properly diagnose issues. Also, I am having to repeat identical repairs performed in the last 12 months as New Country Toyota Clifton Park has not been performing proper repair or maintenance procedures. More

Friendly service, great staff I usually don’t bring my vehicle back to the dealership for service, but New Country is an exception. The service people are friendly and very accomm I usually don’t bring my vehicle back to the dealership for service, but New Country is an exception. The service people are friendly and very accommodating. They don’t try to upsell you meaningless junk. They’re fast and efficient. Can’t really ask for more than that in car service. More

Great job Very very prompt service, nice and courteous staff and good understanding of vehicle problems and issues. I would recommend New Country of Toyota Clif Very very prompt service, nice and courteous staff and good understanding of vehicle problems and issues. I would recommend New Country of Toyota Clifton Park to any Toyota owner in Capital region, NY More

Great Had to have more work done than expected. Was done in a timely fashion with no problem. Was explained everything in detail. Didn’t plan on paying that Had to have more work done than expected. Was done in a timely fashion with no problem. Was explained everything in detail. Didn’t plan on paying that much but it had to be. More