New Country Toyota of Saratoga Springs

Quick friendly service Great dealership from sales to service. This is the fourth time I have had service here and every time it was a pleasant experience. Thanks Great dealership from sales to service. This is the fourth time I have had service here and every time it was a pleasant experience. Thanks More

I would rate them as Good as far as dealerships go. I went in for a basic NYS inspection. I waited just over an hour. When I went to the desk they seemed irrated I had a coupon for free service. I went b went in for a basic NYS inspection. I waited just over an hour. When I went to the desk they seemed irrated I had a coupon for free service. I went back to my vehicle to notice that the inspection sticker was placed on the vehicle in a sloppy manner. Not the end of the world but now I have to look at a crooked inspection sticker for a year. The mechanics are always nice to me there but the others there are quite rude and seem annoyed by the mere presence of customers. They seem honest but the customer service skills need some improvement. More

Very impressed with the precautions taken during the COVID-19 pandemic. As always, check-in for service is quick and efficient and how my service tech Joe keeps me informed. COVID-19 pandemic. As always, check-in for service is quick and efficient and how my service tech Joe keeps me informed. More

Time and again, I am overly impressed with my experiences at New Country Toyota. I recently needed help with my truck. It involved a large repair with a rebuild. I was kept apprised thru the entirety of at New Country Toyota. I recently needed help with my truck. It involved a large repair with a rebuild. I was kept apprised thru the entirety of the job. I again am exceptionally pleased to the point where I will only purchase and service my vehicles through New Country!! More

They were quick and they have an awesome wait area and clean bathroom. One thing I do wish is that they had a car wash and wash your vehicle when I was done. Steet Toyota in Gloversville does that for you clean bathroom. One thing I do wish is that they had a car wash and wash your vehicle when I was done. Steet Toyota in Gloversville does that for you. More

great service Any time I have needed service on my vehicle the service department has been quick to properly diagnose the problem, order the parts needed and instal Any time I have needed service on my vehicle the service department has been quick to properly diagnose the problem, order the parts needed and install them in a quick professional manner. More

Always excellent service. I have never been disappointed. With my newer issues, Eric kept me apprised of the service details and how it was going to be resolved. I am exceptionally pleased with how everythin With my newer issues, Eric kept me apprised of the service details and how it was going to be resolved. I am exceptionally pleased with how everything was handled. More

My Tundra was 9,000 miles beyond its warranty when the starter needed to be replaced. Joe and the team in the service department didn’t think twice about the mileage, they replaced the starter at no cost starter needed to be replaced. Joe and the team in the service department didn’t think twice about the mileage, they replaced the starter at no cost to me. That part would’ve cost almost $1000. Nobody beats that customer service. Toyota customer for life! More

Great service Great service center.They treat you wonderfully.Love the lounge and coffee machine.Always there to serve your needs.and follow up with a phone call Great service center.They treat you wonderfully.Love the lounge and coffee machine.Always there to serve your needs.and follow up with a phone call More

Recalls Brought car in for several recalls. Dropped car off a day prior to appointment as it was convenient for me to do so. New Country must have started se Brought car in for several recalls. Dropped car off a day prior to appointment as it was convenient for me to do so. New Country must have started service almost immediately as my car was ready for pick up early the following morning. Service intake crew is very customer oriented and friendly and their operation is very efficient. It is a real pleasure dealing with the service department. I highly recommend them. More