
New Country Toyota of Westport
Westport, CT
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Fantastic Customer Service! I am a longstanding customer of sales and service at New Country Toyota of Westport. My most recent purchase of a 2015 Prius C has been the best of a I am a longstanding customer of sales and service at New Country Toyota of Westport. My most recent purchase of a 2015 Prius C has been the best of a very long list of great experiences with these folks. Mike Ciufo responded quickly to an email request for information; we made an appointment to meet, talk options, and test drive a vehicle the next week. I traded in my 2005 Prius at that appointment and drove home the same day with new registration, new plates, and a just-washed, beautiful, and affordable new car with a full tank of gas! Leland Feng worked through the papers with me, explaining finance and warranty options. And, last but not least, Mike showed me over to the service department, where I set up my first maintenance appointment with the always friendly and efficient Dwayne Taylor. I even got a quick tutorial from Mike on my new navigation, audio, and Bluetooth systems! Everyone was friendly, forthcoming, and beyond helpful. I highly recommend this dealership and the Toyota line of vehicles they sell. More
Leased a new car, drove it home the same day! When my husband and I decided not to lease a Honda again, we went online and sent out the message that we were interested in the Toyota Highlander. W When my husband and I decided not to lease a Honda again, we went online and sent out the message that we were interested in the Toyota Highlander. Within minutes we received a response from Eric. We met with him the very next day and test drove the car we were interested in. Eric was very knowledgeable about that car as well as its competition and the entire Toyota line-up of vehicles. He was extremely friendly and professional and helped us to close the deal the very same day. All of the staff were also very accommodating and professional and easy to work with. Couldn't have been a better experience! More
Outstanding customer service from Ricky Camhi! My salesperson was extraordinary (Ricky Camhi)! He really roll out the red carpet for me. He made it feel like the entire car buying experience was ju My salesperson was extraordinary (Ricky Camhi)! He really roll out the red carpet for me. He made it feel like the entire car buying experience was just a friendly thing and not all about business. Not only did I had a great experience with him but also some of his colleagues there; they level of professionalism, friendliness and customer service was phenomenal, absolutely unbelievable. New Country Toyota employers exemplified TRUE gentleman attitude. After our agreement, which both sides was pleased about, they actually found a 2015 Tundra and brought it into the dealership the very next day! I was really expecting to have to wait a couple weeks. Everything went so smoothly, it was just a very easy and painless process. I will definitely continue to do business here and highly recommend other interested buyers to do business with Ricky and bring my vehicles for service even though I have other Toyota dealerships closer to me. Respectfully, 1st LT Randall Zeno U.S. Army. More
Ricky was really good at working with me and being patient I went into the dealership unsure of what car I wanted and ended up walking out with two cars. Ricky was very patient with me and very knowledgable. I went into the dealership unsure of what car I wanted and ended up walking out with two cars. Ricky was very patient with me and very knowledgable. He didn't come at me like a salesman he came at me with a desire to understand my wants and my concerns first. If you plan to stop into this dealership I recommend you ask to speak with Ricky. More
Ricky is AWESOME I was super comfortable doing business with Ricky. Hands down the best salesmanship in town. He was super reliable and understood my needs completely. I was super comfortable doing business with Ricky. Hands down the best salesmanship in town. He was super reliable and understood my needs completely. Hands down he is AWESOME!!! More
Excellent buying experience Ricky was an excellent salesman. He is very professional, friendly and willing to go the extra mile for his customers. Ricky made buying my new High Ricky was an excellent salesman. He is very professional, friendly and willing to go the extra mile for his customers. Ricky made buying my new Highlander a seamless & pressure less experience. Thank you Ricky, James and Leland! More
Fantastic Experience This is the second time my husband and I purchased a car from new Country Toyota of Westport and they never disappoint. From sales with Jeff Symeon a This is the second time my husband and I purchased a car from new Country Toyota of Westport and they never disappoint. From sales with Jeff Symeon and Nick Roberts, to financing with Chris O'Connell and the General Manager Jeff Carrington it was by far the easiest, and most pleasant car buying experience. I will certainly continue to go there for any car needs now or in the future and would recommend this dealership to everyone. More
A great Friday the 13th! It had been over 15 years since I had shopped for a new car and was completely clueless. Al was an excellent resource. He knew the answers to my qu It had been over 15 years since I had shopped for a new car and was completely clueless. Al was an excellent resource. He knew the answers to my questions before I knew the questions to ask! He was very friendly and helpful. My daughter was thrilled to go for a ride listening to her favorite musician. (Sorry you had to sit through so much Shawn Mendes, Al.) So much has changed in the Toyota technology in 15 years but Al was very patient as he explained everything to me. He also sent me a text that afternoon to check up on how I liked the car. Leland was very organized and my meeting with him was quick. All of the forms were ready to be signed. He made the finance part of buying a car easy. He was friendly and put me at ease. Friday the 13th was a great day to drive away in a new car. Thank you so much!! More
Snowy Sequoia Eric Peele was there to help from the moment my wife and I drove up. It was snowing that day and we could not find a good place to park. Eric anticip Eric Peele was there to help from the moment my wife and I drove up. It was snowing that day and we could not find a good place to park. Eric anticipated the issue, came up to our car and asked if he could help. It was a smooth buying experience from that point on. Jeffrey Carrington was also personable throughout the financing process. Overall, Eric and Jeff did a good job answering questions as we went through the sale. More
Awesome experience Walked in and was taken care of right away. The staff knew what I wanted before I even walked into the dealership, and faught hard to get me the best Walked in and was taken care of right away. The staff knew what I wanted before I even walked into the dealership, and faught hard to get me the best deal possible, and I was on the road within one day. More