I am a New Car Sales Manager of another brand in another state. My son who lives in Pennsylvania had interest in a Toyota Tacoma 4X4 TRD Sport. We searched for this particular Certified Used vehicle with low miles, in a particular color, which may I say seems to be a difficult truck to find. I contacted Jeff Carrington, as this truck was on the New Country Toyota of Westport, CT Web site. Being "in the business" I know what it takes to have COMPLETELY SATISFIED CUSTOMERS. From the moment I spoke to Jeff on the phone and arranged for my son to meet with him I was very comfortable. In the 4 hours that it took for my son to reach the dealership, Jeff had the truck ready to go. Upon arrival my son test drove the exact truck that he was looking for. Three hours later my son's lease return was dropped off at another new car dealer with Jeff's assistance. At 9;30 that same night I took a ride in my son's Beautiful Certified New Country Toyota of Westport Tacoma. My son had smiles from ear to ear. There are no words that can show our gratitude. This is what a car buying experience should be. Kudos to Jeff, Kaitlyn Creegan and his staff for making my son and myself COMPLETELY SATISFIED. Thank you!