Search
Back
Write a review

New Country Volkswagen of Greenwich

N/A

1 Lifetime Review

200 W Putnam Ave, Greenwich, Connecticut 06830 Directions
Sales: (866) 584-6747

Is this your dealership?

...and take advantage of all we have to offer with our Certified Dealership Program.

1 Review of New Country Volkswagen of Greenwich

Sort by Write a review
July 24, 2012

"I purchased a 2011 VW GTI and along with it a $599..."

- daveugene

I purchased a 2011 VW GTI and along with it a $599 "Vehicle Tire and Wheel Guarantee". The former business manager (now Ryan Agosti) pulled out a photo of a damaged wheel and recommended this covered. He ensured by that any damage to the wheels would be covered under this agreement. A year later I attempted to fix minor scrapes on the wheels at New Country and was told that the stock wheels on my vehicle were not covered based on the way they are manufactured. I contacted Ryan Agosti and explained everything. She claimed to have checked with her boss, Tom Coppinger who said there would be no refund whatsoever. The only reason this was purchased would be to cover the wheels- based on the guidance of the dealership themselves.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Tom Coppinger, Ryan Agosti
1
1 result