Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

New Direct Chrysler Dodge Jeep Ram

Wytheville, VA

Overview
Employees
Reviews
Vehicles
4.4
70 Reviews
New Direct Chrysler Dodge Jeep Ram in Wytheville, VA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! We proudly serve the Blacksburg, Bristol, Christiansburg, Abingdon, Galax, Marion, Pulaski, Roanoke, Kingsport TN, Wytheville, Wythe County, Mt Airy NC, and Princeton WV areas! We also offer remote purchase options allowing us to work with customers nationwide!
Contact Dealership

495 West Lee Hwy.

Wytheville, VA

24382

Directions

By Type

Showing 70 reviews

September 24, 2026

I just had my driver's side front signal and side marker light lenses replaced because of damage incurred elsewhere!!! That was scheduled maintenance, but I noticed the night before my appointment, my drive More

by sgtkylefix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim and Lee
Print
Sep 24, 2026 -

New Direct Chrysler Dodge Jeep Ram responded

Knowing that our swift service turnaround for your Jeep Gladiator’s lighting repairs met your expectations is rewarding. We’re glad our service team could replace the damaged lenses and restore your fog light in just a few hours. Your praise of our team’s friendliness and expertise means a lot to us.

September 24, 2026

Service was good and wait time was short and service people were polite and friendly More

by strollin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Weatherington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Tickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 24, 2026 -

New Direct Chrysler Dodge Jeep Ram responded

We’re glad the service visit for your Chrysler Pacifica was efficient and our team made you feel welcome. Knowing you found our team prompt and courteous means a lot to our service department.

September 21, 2026

They always do whatever they can to be helpful. They update you on the progress of your vehicle and have always been honest if there is a problem. More

by thedoves86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Weatherington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 21, 2026 -

New Direct Chrysler Dodge Jeep Ram responded

Knowing you feel supported and kept up to date during your Jeep Wagoneer service is rewarding. Your kind words about our honesty and helpfulness mean a lot to our service team.

September 20, 2026

Great communication and assistance from the entire team! They made our purchase as seamless as possible from having the vehicle cleaned and ready for our arrival to completion of the deal paperwork. Everyon More

by bob.rombs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Weatherington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Tickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 20, 2026 -

New Direct Chrysler Dodge Jeep Ram responded

We’re glad the purchase of your used Ram 1500 felt effortless, from when you arrived to the completion of the paperwork. Hearing that our clear communication, having your truck cleaned and ready, and our sincere, friendly service made the process smooth means a lot to our team.

September 16, 2026

Great service gets it done quick friendly people recommend to anyone honest and trustworthy use them for all my services More

by classicrt2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Weatherington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Tickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 16, 2026 -

New Direct Chrysler Dodge Jeep Ram responded

Our service department appreciated the chance to service your Ram 1500 quickly and with friendly care. Knowing you trust our team and would recommend us means a lot to us.

September 14, 2026

The service department is all I really deal with. I have learned to go in to schedule appointments, rather than call. More

by chosenone62
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service department
Print
August 31, 2026

I recently had several repairs done on my 2019 Ram. Tim, the service manager stayed in touch with me every step of the way regarding the repairs needed. The technician was knowledgeable in diagnosing More

by kdchankla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim, Service Manager
Print
Aug 31, 2026 -

New Direct Chrysler Dodge Jeep Ram responded

Your feedback about our ongoing updates and thorough diagnosis reflects our service team’s commitment to keeping you informed and delivering reliable repairs. We’re glad your Ram 1500 is running smoothly again. Hearing that you gave us a five-star rating means a lot to our service team.

August 30, 2026

It was such a great experience the salesman definitely made sure I left with what I wanted! More

by austin.alley29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Weatherington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Tickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 31, 2026 -

New Direct Chrysler Dodge Jeep Ram responded

Your note about leaving with exactly what you wanted highlights how our team focuses on meeting every customer’s needs. Hearing that the service on your Jeep Wrangler hit the mark means a lot to us.

August 12, 2026

The requested service was performed in a timely and professional manner. No issues, no complaints. Thank You! More

by hiddenvalley992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Weatherington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Tickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 12, 2026 -

New Direct Chrysler Dodge Jeep Ram responded

We’re glad the service on your Jeep Renegade was completed promptly and professionally. Knowing you had no issues or complaints means a great deal to our service department.

August 08, 2026

We know the service department and they know us, so it's family all around. They help me to understand process and cost of parts. More

by kmill24360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Weatherington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Tickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim ( Jersey)
Print
Aug 08, 2026 -

New Direct Chrysler Dodge Jeep Ram responded

Familiar faces and transparent explanations are hallmarks of how our service department operates. Knowing that the service on your Dodge Hornet felt like a family affair and that our clear breakdown of parts costs helped you understand everything means a lot to our service department.

1
2
...
7