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New Direct Chrysler Dodge Jeep Ram
Wytheville, VA
44 Reviews
New Direct Chrysler Dodge Jeep Ram in Wytheville, VA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! We proudly serve the Blacksburg, Bristol, Christiansburg, Abingdon, Galax, Marion, Pulaski, Roanoke, Kingsport TN, Wytheville, Wythe County, Mt Airy NC, and Princeton WV areas! We also offer remote purchase options allowing us to work with customers nationwide!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 44 reviews
December 29, 2025
The team here is always wonderful to deal with, no matter what it is you are doing, service is always friendly and professional, parts people are so helpful and if you are buying a vehicle, they are always h what it is you are doing, service is always friendly and professional, parts people are so helpful and if you are buying a vehicle, they are always helpful More
by jimwest446
Verified Customer
December 25, 2025
Had my jeep since before Thanksgiving and I called everyday and it was something new everyday from we dont have the parts yet and we got a quote which I was quoted 600 and on the bill it says 300 whic everyday and it was something new everyday from we dont have the parts yet and we got a quote which I was quoted 600 and on the bill it says 300 which this was supposed to be a warranty repair then I was told I hadn't had the vehicle for 30 days so the warranty had took effect yet finally got it back last week More
by rtweddle8585
December 24, 2025
Fast ,friendly service. ..clean...professional, as always...I would not take any of my vehicles anywhere else...It has always been like this for me...love it. ..clean...professional, as always...I would not take any of my vehicles anywhere else...It has always been like this for me...love it. More
by kev0426
December 22, 2025
Great Service and good people. Employees are always friendly and very helpful and very knownledgable. Employees are always friendly and very helpful and very knownledgable. More
by kelci63
Employees Worked With
December 20, 2025
good job as always -will be back again. enjoy the holidays and have a happy new year. enjoy the holidays and have a happy new year. More
by cishumate
December 18, 2025
The guys took care of one problem but are waiting for parts on other problem. parts on other problem. More
by rsmiley52
December 12, 2025
My first time buying a vehicle at New Direct Chrysler Dodge Jeep Ram and it was a great experience. Shawn and Josh went out of their way to help us find the vehicle we wanted at the price point we had in Dodge Jeep Ram and it was a great experience. Shawn and Josh went out of their way to help us find the vehicle we wanted at the price point we had in mind. Mark in finance laid out all the options and we left the dealership feeling very satisfied with the vehicle and the price. More
by jj
December 08, 2025
My Jeep GC broke down while traveling on I-81 just outside Wytheville, VA and I left it at the dealership to be repaired. They diagnosed the issue quickly and got me back on the road being sensitive t outside Wytheville, VA and I left it at the dealership to be repaired. They diagnosed the issue quickly and got me back on the road being sensitive to my situation of needing to get back to my home in Florida as quickly as possible. Special thanks to both Lee and Rick for their help. More
by scottboyle1
Employees Worked With
Lee and Rick
December 08, 2025
The Staff and at New Direct Chrysler Dodge Jeep Ram of Wytheville, VA are very efficient, professional and knowledgeable. Wytheville, VA are very efficient, professional and knowledgeable. More
by Mo Potts
December 05, 2025
All staff very personable and helpful and knowledgeable. The Work was performed to our satisfaction. They kept us up to date on when repair would be complete. The Work was performed to our satisfaction. They kept us up to date on when repair would be complete. More
by dalelis1978
Employees Worked With
Service department
