New Direct Chrysler Dodge Jeep Ram

We know the service department and they know us, so it's family all around. They help me to understand process and cost of parts. family all around. They help me to understand process and cost of parts. More

Service was great. Met the price I needed and process was the most organized I have ever dealt with. Thanks New Direct. Met the price I needed and process was the most organized I have ever dealt with. Thanks New Direct. More

Friendly and professional work force. My issues were addressed and explained to me. Impressed with the Service Dept. and dealership. My issues were addressed and explained to me. Impressed with the Service Dept. and dealership. More

Great customer service; easy to schedule an appointment! Very professional staff kept me informed as they were servicing my vehicle. Very professional staff kept me informed as they were servicing my vehicle. More

Scheduled a service appointment and an hour later went to ask about my vehicle only to be told that the tech that was supposed to do my service had not returned from lunch and my car was just left to sit mea ask about my vehicle only to be told that the tech that was supposed to do my service had not returned from lunch and my car was just left to sit meaning I had to sit there with a cranky 5 month old baby for another hour. More

The staff ensured all my issues were addressed and went the extra mile to make my visit a great one! I would recommend this to all my friends. the extra mile to make my visit a great one! I would recommend this to all my friends. More

Easy to get an appointment within a reasonable amount of time. Work done right first time. time. Work done right first time. More

Dealership is a fraud. Charged for a diagnosis that did not fix the problem. Then told would have to pay to take back apart again to run more tests and they still don’t kno Charged for a diagnosis that did not fix the problem. Then told would have to pay to take back apart again to run more tests and they still don’t know what is wrong. Work done did not even improve problem. Advisor tried to talk down to my wife More

The service at New Direct was great! They were courteous, timely and thorough. I would definitely recommend them. They were courteous, timely and thorough. I would definitely recommend them. More

Great service department. Dropped my truck off one night and they called me early the next morning to tell me what was going on and had it fixed a day later. Dropped my truck off one night and they called me early the next morning to tell me what was going on and had it fixed a day later. More