New Holland Toyota

I went to get a new key for my Rav4 over 5 months ago. They claimed their machine broke and they would mail me a key. I followed up with a phone call and email and got no response. I called again 2 mont They claimed their machine broke and they would mail me a key. I followed up with a phone call and email and got no response. I called again 2 months after I was "supposed" to receive the key. Alex told me they would get to it right away and mail it to me. Well that was 3 months ago. I called back yesterday and they weren't concerned with my issue. Told me a manager would call me back... so far no one has called me. The worst part is I paid for this key 5 1/2 months ago and never got it!!! I'm still waiting for even a response from anyone. This is the worst service I've ever received from a Toyota dealer. More

Scott was the best. Honest, thorough, efficient, without any pressure. (And personable and enjoyable.) All these were important to us. any pressure. (And personable and enjoyable.) All these were important to us. More

The dealership has been "waiting" on a part for my wife's RAV4 for something like five weeks now. They claim that Covid is the cause of the delay and have offered her a loaner car. The Covid excuses are we RAV4 for something like five weeks now. They claim that Covid is the cause of the delay and have offered her a loaner car. The Covid excuses are wearing very, very thin. I'm in manufacturing and we aren't seeing shortages of parts. She is using my Tacoma as a backup right now and I am shortly going to replace my GMC Acadia Denali as a company car but Toyota sure isn't going to get a shot at selling it!!! More

Tim was great to work with. Seamless process. Impressive service. Third vehicle from New Holland but this was by far our best experience. Valued our time. service. Third vehicle from New Holland but this was by far our best experience. Valued our time. More

Great people to deal with. Our salesman, Jonathon was very thorough and courteous. The entire experience was well done. I also get all my service done there. very thorough and courteous. The entire experience was well done. I also get all my service done there. More

Initially Jenna Thomas was contact and upon arriving at dealership Dan Strete was salesman. Dan was helpful and took us for a test ride. It was easy to purchase car. We knew in advance from viewing on inte dealership Dan Strete was salesman. Dan was helpful and took us for a test ride. It was easy to purchase car. We knew in advance from viewing on internet that it was probably the car we wanted. More

Return phone call I used to get good service. Now I called yesterday and left message and no return call. I left a message again this morning and no return call, it has I used to get good service. Now I called yesterday and left message and no return call. I left a message again this morning and no return call, it has been six hours. I don’t think they want my business anymore. More

great Honest, good people to deal with. very smooth transaction. My best car buying experience ever, i will definitely recommend this dealer to my friends a Honest, good people to deal with. very smooth transaction. My best car buying experience ever, i will definitely recommend this dealer to my friends and family. More

Overcharging on parts and service taking a vantage of people giving you a quote for 2 1/2 hours then telling you that it “it took six hoursTo repair a emergency brake people giving you a quote for 2 1/2 hours then telling you that it “it took six hoursTo repair a emergency brake More

I was very satisfied with new Holland toyota they did a wonderful job. We called them to price check a new 2020 toyota sienna they beat the offer we had from another toyota dealer they made us feel like th wonderful job. We called them to price check a new 2020 toyota sienna they beat the offer we had from another toyota dealer they made us feel like they valued our business. More