
New Motors
Erie, PA
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2,074 Reviews of New Motors
Great place to buy a car. I had a nice experience buying a new car, starting with the online coordinator and ending with the saleman and paperwork office. No one was pushy and I had a nice experience buying a new car, starting with the online coordinator and ending with the saleman and paperwork office. No one was pushy and everyone was friendly, all working to get me the car I wanted with the price and color I wanted. Red! I wanted red. Another dealership that communicated with me responded, "We have a white one. Come down to see it." I told them I want a red one. The again said, " We have a white one. Come down to see it." All the other dealers tried to convince me that I did not want what I was asking for. And one dealer tried selling a year old car for 10,000 more than a new one! He really thought I would fall for that. Nothing like that happened at New Motors. Taneeka, the internet communicator, worked with me to find exactly what I wanted and then Mike the salesman showed me exactly what I had asked for. When it turned out that I did not love it as much as I wanted to, he did not try to push me to a better, more expensive model. He even suggested a used one. We found one that I really like, he set up the Starlink and the My Subaru connections with my car and he had me practice how to use them in the car. I appreciated that Mike was helpful but not pushy. He did NOT try to act condescending like some salesmen do, to intimidate, or embarrass me. He was respectful, kind, and funny. Mostly, he was respectful, or at least that is why I appreciated the most. The paper work was completed and mailed to me (for me to take to my state's DMV) in a few days, in a timely manner. More
Awesome place Thank you guys so much guys. I had been messing around with a local to me dealer who kept giving me the run around but not at new motors. Within an ho Thank you guys so much guys. I had been messing around with a local to me dealer who kept giving me the run around but not at new motors. Within an hour I had approval and a new car. Thank you guys I appreciate everything you have done. What an awesome dealerships. You bet I will be back again. More
Our first Subaru Based on a family and friend's previously owning Subarus, we wanted to look at them for our next car. A family member referred us to Keith G and we co Based on a family and friend's previously owning Subarus, we wanted to look at them for our next car. A family member referred us to Keith G and we could not have been happier. He was knowledgeable about the car we wanted, took us for a test drive and answered all our questions. Not having a trade in, the deal was expected to be easy enough to make, but I had no idea how easy it would be. Having done our research on pricing, I was quite surprised when the deal came out below what the average price by most was reported by a good measure. It made it tough to pass up so we bought our crosstrek right on the spot. I would recommend New Motors, and Keith specifically to anyone. They didn't waste our time and did all they could do to make us happy. More
Great BMW buying experience I wanted to commend New Motors and their sales consultant, Bob Masi, on a truly enjoyable buying experience for our 2019 BMW X3. Bob is extremely kno I wanted to commend New Motors and their sales consultant, Bob Masi, on a truly enjoyable buying experience for our 2019 BMW X3. Bob is extremely knowledgeable about the product line and was very patient through 2 test drives and a thorough explanation of the many options available. I was equally satisfied with the final deal, both the price of the new vehicle as well as a fair trade in value for our 2008, 98000 mile X3. Bob made buying fun and enjoyable, I would highly recommend him in general, but his BMW knowledge is really outstanding. In addition, upon delivery Nicole DiTulio was a pleasure to work with on the title exchanges and resulting paperwork. She is very efficient, professional, and pleasant as well. This entire experience was the way I would hope all vehicle purchases should be, but rarely are. More
Lease payoff My lease payoff experience was great. Steve and Nicole were friendly and professional. All the documents were prepared in advance and explained clea My lease payoff experience was great. Steve and Nicole were friendly and professional. All the documents were prepared in advance and explained clearly. Would highly recommend them. More
Great Experience Overall ,. a very easy transaction. Did not have to go into any long negotiations to get a fair trade value or purchase price and the vehicle is ext Overall ,. a very easy transaction. Did not have to go into any long negotiations to get a fair trade value or purchase price and the vehicle is extremely nice. The options on the Outback are very user friendly and I will point out the Navigation as a great example - easiest I've ever used !!!!! thanks !! More
Great service I discovered a WRX this dealer was getting in stock via searching online. Made a call to find out more, was connected with Rebecca, she helped answer I discovered a WRX this dealer was getting in stock via searching online. Made a call to find out more, was connected with Rebecca, she helped answer all my questions as well as kept me in the loop when the vehicle arrived. I told her I was interested and would be making a trip (2+ hour drive for me) to see it. Upon arrival I was greeted warmly by Ryan, who Rebecca connected me with, and he showed me everything about the car, answered all of my questions without hesitation. I was sold on the car in the first 10 minutes and he made the sale as easy as possible for me. All in all I would certainly recommend this dealership. For the record, I typically view car salespeople as sharks, but not these guys. They took very good care of me and I couldn't be happier with my purchase. Thank you New Motors! More
Outstanding Car-Buying Experience From start to finish, my experience working with New Motors, and in particular, Cory Chaffee, was outstanding. The staff was responsive to my question From start to finish, my experience working with New Motors, and in particular, Cory Chaffee, was outstanding. The staff was responsive to my questions, I never felt the traditionally "adversarial" relationship between buyer and seller, and I truly sensed the team was trying to secure me the best possible deal when it came to financing. I would certainly buy from New motors again and recommend to anyone in the market to check them out. My name is Brandon Thompson and I am not an employee of the company. More
Great quick service Willing to get the car I wanted from a different location. Quick and easy to deal with. I made changes in the pick up date and they were more than wil Willing to get the car I wanted from a different location. Quick and easy to deal with. I made changes in the pick up date and they were more than willing to change the schedule to fit us in. More
Excellent service Our salesman, Shane, was great to work with. Very personable and knowledgeable about what we were looking for. The financial portion went quick and t Our salesman, Shane, was great to work with. Very personable and knowledgeable about what we were looking for. The financial portion went quick and the entire staff was very helpful. You won’t go wrong here, highly recommended! More