New Motors

Cordial, no high pressure sales experience From our initial greeting at the Erie Subaru dealership by salesman Mike Francis, to the concluding purchase step of our new 2018 Subaru Forester, it From our initial greeting at the Erie Subaru dealership by salesman Mike Francis, to the concluding purchase step of our new 2018 Subaru Forester, it was a totally comfortable experience. Mike took the time to assess all of our needs and desires before he suggested a vehicle to test drive. Following our satisfactory test drive of the Forester, Mike asked what it would take for us purchase the vehicle. When we replied that it was contingent on getting the trade-in price we wanted for our current vehicle, he facilitated our need to the trade-in team. With the required trade-in price agreed upon, we concluded our purchase. Mike then patiently led us through a careful hands-on review of ALL of the features of the new car, which is something we've never experienced with any other new car purchase in the past. Since there are many new features that we've never experienced (e.g., Eyesight driver assist technology), this was very helpful and much appreciated. Unlike many salespersons who are anxious to move on to another customer after concluding a sale, Mike stayed with us until he was sure we were well informed and ready to "hit the road" with our new Forester! We would definitely ask for Mike when we make another new purchase in the future!! More

Best car buying experience. My wife and myself have bought 3 new subaru's in the past 2 years, the overall experience from start to finish had a few hiccups, however. Allen reall My wife and myself have bought 3 new subaru's in the past 2 years, the overall experience from start to finish had a few hiccups, however. Allen really does care about saving his customers money. The past two salesman have been amazing to buy cars from. Absolutely no hovering,or pressure, every question was answered and the utmost respect was shown to my family while we stayed there during the buying experience. When it comes time once again to upgrade myself or send a friend for a new or used car I would highly recommend Newmotors, highly recommend Mike F. Or Chris V. to deal with they'll take care of you and you family, and when you come back up for any reason either one of them will actually remember who you are. Allen will find you a great deal, and explain everything in full detail and not even bat an eye or get or act irritated about doing it. These guys love there job, so you'll love the car buying experience. More

OUTSTANDING! This dealership exceeds all expectations in every aspect, from the first time you contact them until you drive your purchase off the lot and then for This dealership exceeds all expectations in every aspect, from the first time you contact them until you drive your purchase off the lot and then for as long as you own your car. Every person there is there to help you. They bend over backwards to meet every request and to answer every question. They never hurry you or pressure you. This is our second purchase from them. We would never hesitate to recommend them. Their service department is as great as the sales department. Ryan Franklin is the best of the best! More

Genuine service and care Keith Golembiewski helped us get our first car in 2015, and we have loved our car so much. We needed to get a second car and remembered how nice Keith Keith Golembiewski helped us get our first car in 2015, and we have loved our car so much. We needed to get a second car and remembered how nice Keith was, so we made an appointment with him. Even though the car we were interested with online was snatched up mere minutes before we arrived, Keith had our best interests at heart and helped us find a great car at a great deal, all while helping keep our 9 month old entertained. My husband and I both highly recommend Keith and New Motors. More

So happy with my purchase! Tony and the team at new motors really understood what I was looking for! They were patient with my choices and considerate to what I wanted. So thank Tony and the team at new motors really understood what I was looking for! They were patient with my choices and considerate to what I wanted. So thankful for their help. More

Purchase of my 2018 outback My experience with New Motors in Erie, Pa.,was very pleasant. I have been accustomed to high pressure salespersons at other dealerships who did not kn My experience with New Motors in Erie, Pa.,was very pleasant. I have been accustomed to high pressure salespersons at other dealerships who did not know their product as well as I did when I was considering their vehicle. My salesperson, Kyle McIntyre, was terrific! He was very knowledgeable and patient with me as I asked many questions for which he always had an appropriate answer. Everyone that I encountered at the dealership was friendly and made the entire experience enjoyable. The technical adviser, Nick Dylewski, helped me very much and actually came to my home to set up my garage door opener. Good customer service at every step. Would highly reccomend! More

Excellent car buying experience Kevin Yaros and the entire staff made my recent car purchase so easy! From beginning to end, the staff was right there to answer any questions, offer Kevin Yaros and the entire staff made my recent car purchase so easy! From beginning to end, the staff was right there to answer any questions, offer advice, and make sure that the transaction went smoothly. I would not hesitate to do business there again, and highly recommend to anyone! More

2018 X5 Purchase Unfortunately we connected with the service department first because our prior car died unexpectedly. Jonathan was very responsive, and Keith (the se Unfortunately we connected with the service department first because our prior car died unexpectedly. Jonathan was very responsive, and Keith (the service manager) was outstanding and assisted with our situation. Annie provided good input about calling BMW corporate department about our prior car, and the team at New Motors coordinated with getting our issue resolved. We needed a new car, and Gabe and the sales team made it easy for us to select a replacement vehicle. They even delivered it several hundred miles away without charge! We are grateful for their help turning around a stressful situation and making purchasing another car very easy. We especially want to say "thank you" to Keith Wright for his exceptional responsiveness and care. More

Finally, a car salesman (and dealership) you can trust! After a horrific car buying experience at another dealership I was rather gun-shy about having to find another car, but needed to as the car we had pu After a horrific car buying experience at another dealership I was rather gun-shy about having to find another car, but needed to as the car we had purchased was forever in the shop. Thank God we found New Motors and specifically Ryan! We began our search in February and handed Ryan a pretty tough challenge. He listened (I mean really listened) to our wishlist and budget. He was able to find a couple of cars that fit the bill, but my reluctance to make a deal held us back. In June we found ourselves in the same predicament (car once more in the shop) and I called up Ryan. He went right to work for us. We now proudly drive an awesome 2018 Subaru Outback that will be reliable, safe, and worry free. The best part is I get better mileage with this car than I did my toyota hybrid!! Thanks Ryan (and the New Motors crew) for staying with us on this venture and for helping us find the perfect car! More

Best Car Buying Experience So Far. Ryan went out of his way to find me the exact car that I wanted. He was very detailed and thorough when discussing all of the options. Extremely eas Ryan went out of his way to find me the exact car that I wanted. He was very detailed and thorough when discussing all of the options. Extremely easy to work with and very responsive to call and emails. Completely hassle free. All of the staff, including the finance staff, were polite and friendly. Would definitely recommend New Motors to anyone. More