New Motors

Overall very good experience I had a very good experience overall with New Motors Subaru, and my salesperson Tony Confer. A little back story is I was looking to trade both my wif I had a very good experience overall with New Motors Subaru, and my salesperson Tony Confer. A little back story is I was looking to trade both my wife's car and my car in on one new car in order to decrease my overall car count. I went to a few other dealerships in the area to shop, and was immediately pressured into having both cars there to appraise before they even wanted to show me any new cars. When I inquired with New Motors Subaru, i was greeted at the door by my internet sales contact, who handed me off to Tony to get the ball rolling. I told him what I was looking to accomplish, and he took notes. I fully expected at this point to be hassled about getting both cars there for appraisals. To my surprise, I was told we would worry about that stuff later, first we were going to decide if I even liked any of my options on new Subaru's. We proceeded to look at and drive several cars. Tony had a very good test drive route mapped out that had a good mix of all the kinds of roads I was going to be travelling on frequently. He was knowledgeable of the product, believed in it, and seemed genuinely excited to have the opportunity to sell someone on the Subaru product. After we got back from our test drives, we discussed a few numbers and decided that we were in a good enough position to move forward and bring in my wife's car for an appraisal. I brought that car in the next day and got the appraisal, agreed on a price and got the credit applications submitted. Due to it being near the end of business Friday, we left, expecting to hear what our financing options would be on Saturday morning. Tony called on Saturday morning with the word that everything was approved, saying we could come pick up our new car whenever we would like. When we arrived at the dealership, the new car was already detailed, had a full tank of gas, and was parked out front sitting pretty waiting on us. We quickly sat down with the finance guy, signed our papers and were on our way. I have bought a number of new and used cars, and this was by far the smoothest experience i have ever had. There was very minimal haggling, and what little there was, was done quickly. I never felt like my time was being wasted with any sort of gamesmanship. At the end of the day, I was very pleased with the level of professionalism displayed by everyone I encountered at New Motors Subaru. More

Great Experience at New Motors Subaru We purchased a Subaru a couple of weeks ago and the service at New Motors was great. We worked with Seth and he was knowledgeable and answered all of We purchased a Subaru a couple of weeks ago and the service at New Motors was great. We worked with Seth and he was knowledgeable and answered all of our questions. The entire day from test driving, to picking out the exact vehicle, to financing went very smoothly. We highly recommend Seth and the dealership. More

Easy carbuying experience. Everything about our transaction went smoothly. We are extremely happy with our purchase. Seth was very helpful and knowledgeable. Would buy from agai Everything about our transaction went smoothly. We are extremely happy with our purchase. Seth was very helpful and knowledgeable. Would buy from again! Thank you. More

Good Old Fashioned Customer Service. This is my second vehicle from New Motors. Steve was great to deal with. He knows everything about Subaru's line up. He took the time to really expla This is my second vehicle from New Motors. Steve was great to deal with. He knows everything about Subaru's line up. He took the time to really explain everything about every car I asked about. More

Honesty, Integrity, Service before Self I've known Steve for some time. When my Honda was ready to be replaced, there was only one person I knew I could trust to treat me fairly and that per I've known Steve for some time. When my Honda was ready to be replaced, there was only one person I knew I could trust to treat me fairly and that person is Steve Kolenda. I gave Steve an idea of what I was looking for and a price range. He obviously wanted to point out some of their high end models, but when I explained my needs and situation, he was right on board. He showed me a few vehicles, helped me on short notice, and was able to get me in my new ride on the same day. Even with a move taking place, he took time out of his day off to help a friend. If he weren't already a friend, his service, professionalism, and excellence in dealing with a frustrated individual (me), would have earned him a place at my table anytime. Hopefully I'm not in need of a new car anytime soon, but I'll be dealing with Steve again when the time comes and I've already started throwing his name out there. More

Excellent service I had an excellent experience I found the car online. Mike Francis was awesome. Thank you so much. I am very satisfied with my purchase I had an excellent experience I found the car online. Mike Francis was awesome. Thank you so much. I am very satisfied with my purchase More

Positive experience Buying a car is not amoung my favorite things to do. The treatment I received at New Motors was delightful. My salesman was knowledgeable, and very Buying a car is not amoung my favorite things to do. The treatment I received at New Motors was delightful. My salesman was knowledgeable, and very helpful. He was patient with my “pickyness” and found the exact car that I wanted. The finance person was also delightful! The process of purchasing my new car was maybe on hour.......PAINLESS! Keith took lots of extra time with me explaining all the options my new car offered and set up my music and phone. I will highly recommend the team at New Motors. More

Great Experience My experience was very pleasing all of my néeds were met by the staff who was very professional and kind. Thanks Mindy!!! You are awesome!!!!! My experience was very pleasing all of my néeds were met by the staff who was very professional and kind. Thanks Mindy!!! You are awesome!!!!! More

Great Buying Experience Right in the door, we got a great salesman. Kyle was able to meet all our needs and wishes for our new car. A very personable young man and we would Right in the door, we got a great salesman. Kyle was able to meet all our needs and wishes for our new car. A very personable young man and we would highly recommend him. Will definitely consider him again when looking to get another car in the future. More

Pretty quick and easy, standard car buying experience. Seth was helpful and friendly. Gave me a reasonable amount for my trade, nothing tremendous, but within a couple 100 of what I was hoping for. Overa Seth was helpful and friendly. Gave me a reasonable amount for my trade, nothing tremendous, but within a couple 100 of what I was hoping for. Overall I imagine I did close enough to what I would have done elsewhere for a new car, and it saved me driving to the next nearest Subaru dealer. We'll see how things go from a service and support perspective from here on out. More