New Motors

Another great experience Steve, Steve and Allen exceeded my expectations again. Another great experience and I would recommend them to anyone looking for a smooth, informativ Steve, Steve and Allen exceeded my expectations again. Another great experience and I would recommend them to anyone looking for a smooth, informative and friendly car purchase. More

Such a pleasant experience! I just arrived in the lot, looking at the first Outback I saw and was greeted by Tony Confer who immediately made me feel welcome and comfortable, yet I just arrived in the lot, looking at the first Outback I saw and was greeted by Tony Confer who immediately made me feel welcome and comfortable, yet not pressured in any way. I must say that this is a different experience than what occurred the last two times (2000 and 2011) that I paid a visit to New Motors. Then it was as if I didn't even exist. THANK YOU TONY. Tony was knowledgeable, helpful, seemed willing to try and meet my car needs - and succeeded! He (and his manager) were able to find the color that I wanted, with the options that I wanted and now I am happy everyday that I start my Outback, see it in a parking lot, and feel it on the road. Thanks so much to Tony and everyone at New Motors who made my buying experience was pleasant one. More

A real pleasure. Mr Andrew Bargielski was a wonderful sales person.He worked with us and got the deal done.I would advise any body looking four a new car to stop in ta Mr Andrew Bargielski was a wonderful sales person.He worked with us and got the deal done.I would advise any body looking four a new car to stop in talk to you folks. I would also like to thank Nicole she was a lot of help also.Very business like.So again I would like to thank you folks. Les,Joan Skinner. More

Very knowledgeable and helpful ! I purchased my new car from Bob Masi and could not have had a better experience. Bob was readily available by telephone or email to answer question I purchased my new car from Bob Masi and could not have had a better experience. Bob was readily available by telephone or email to answer questions and set up an appointment for viewing the vehicle. Bob went out of his way to have all of the vehicle preparation and paperwork ready to allow the purchasing process to be completed smoothly and quickly. I highly recommend Bob to anyone in the market for a new or used car purchase. More

Amazing I can't begin to explain how much I love this store!! Mr. New has been in business in Erie Pennsylvania since 1971 and I can see why he is so successf I can't begin to explain how much I love this store!! Mr. New has been in business in Erie Pennsylvania since 1971 and I can see why he is so successful. He has a great group of people that work for him. I will definitely recommend everyone here. More

Easy to deal with worked for the needs of the customer. Excellent overall buying experience John Gwin very professional sales associate. Taneeka Shetler of Internet sales is very professional. Every questi Excellent overall buying experience John Gwin very professional sales associate. Taneeka Shetler of Internet sales is very professional. Every question I asked was answered and they both worked hard for my business. More

Professional and accommodating For my wife and I this was the car buying experience you expect at a dealership selling high end vehicles. Everyone was professional and accomadating, For my wife and I this was the car buying experience you expect at a dealership selling high end vehicles. Everyone was professional and accomadating, a first class experience. Thank you, Bob, Nicole and Gabe, we look forward to coming back. More

Superior Customer Service My experience at New Motors was wonderful from start to finish. The dealership is very modern and clean with many things to keep the customer feeling My experience at New Motors was wonderful from start to finish. The dealership is very modern and clean with many things to keep the customer feeling relaxed and comfortable. Every employee from the service department to finance is very professional and courteous. My salesman (Shane Harney) was extremely knowledgeable and was sure to demonstrate every option that was included in my new car interest. He was entirely professional and friendly and made every effort to ensure that I was taken care of properly. Mr. Harney goes above and beyond to guarantee that needs are met. I would most certainly recommend this dealership and Shane to my friends, family, and coworkers knowing that they would be in the best of care. More

Sales Shane was a good salesman when it came to knowledge and friendliness and professionalism. However I think in the future a Sales person should be requi Shane was a good salesman when it came to knowledge and friendliness and professionalism. However I think in the future a Sales person should be required to give the car fax to each individual buying a used car. It boils down to integrety. More

Excellent Customer Experience My experience purchasing a 2017 BMW X5 from Bob Masi at New Motors was by far superior to all others in the past. From the moment I walked into the d My experience purchasing a 2017 BMW X5 from Bob Masi at New Motors was by far superior to all others in the past. From the moment I walked into the dealership, Bob made me feel very comfortable. I appreciate the fact that he was a thorough consultant, rather than a salesman, with the number one priority of understanding my needs. As a result of Bob's professional and friendly style, I purchased my new car within 24 hours of the test drive. The rest of the purchase experience was also outstanding. Allen Yingling fully explained the various financing options and I appreciate how quickly I moved through the financial process. And the information session with BMW Genius Nicholas Dylewski was truly superb. Based on my excellent customer experience, I recommend you seek out Bob Masi and New Motors for your next vehicle purchase! More