New Motors

New Motors is the Best The sales staff, finance department, and service department bend over backward to help. I would recommend them highly. My husband, children, and I a The sales staff, finance department, and service department bend over backward to help. I would recommend them highly. My husband, children, and I all drive or have driven BMW's so we love the brand. New Motors has met all my expectations for what a BMW Dealership should provide. More

My third purchase from New Motors My first two purchases were Volkswagen Passat TDIs and I loved them both, but the TDI buyback deal was too good to pass up. I'm retired. live alone, My first two purchases were Volkswagen Passat TDIs and I loved them both, but the TDI buyback deal was too good to pass up. I'm retired. live alone, and put few miles on my vehicles. In addition to the Passat I had a Dogde Ram to tow my boats. Two vehicles, two Insurance payments and very poor mpg on the truck and I was selling my Passat back to VW. So I took the opportunity to replace both vehicles with one, a used Honda Pilot, nearly as appointed as the Passat and powerful enough to tow my boats. Between the painless negotiation and assistance of Andrew Bargielski, my salesman and professional. personable, and pleasant interaction with Nicole DiTullio with all the paperwork it was the easiest vehicle purchase I have ever experienced. And just so you know I can be a rather grumpy fellow, so a glowing recommendation is something I do not hand out willy nilly. And that's the truth. More

Turning a difficult decision into a simple one When we had to face the fact that we needed a second car, we researched many vehicles. We found that over and over, the Subaru Forester was the one we When we had to face the fact that we needed a second car, we researched many vehicles. We found that over and over, the Subaru Forester was the one we ended up coming back to, even though other makes had sales and "events". So, we went up to New Motors and tried one on for size! It was fantastic! Kyle's easy going, no-pressure style made asking questions easy and making our final decision even easier! Thank you for a great experience! We will definitely recommend this dealership and make/model to others! More

Painless and reasonable New motors is genuinely a dealership that will give you a fair deal. Stephen Kolenda was extremely helpful in getting my wife and I the right car. Th New motors is genuinely a dealership that will give you a fair deal. Stephen Kolenda was extremely helpful in getting my wife and I the right car. The Legacy we bought needed new tires and was negotiated into the deal for free. Small things like that are hard to get from a dealership anymore. It's good to know there is a dealer out there concerned about your well being from the moment you leave the lot. Working with Stephen in the past was easy. Nothing has changed. Still a stressless process. More

Professional and honest. The employees at New Motors Subaru greeted with me with a warm smile and handshake as soon as I entered the door of the dealership. Professionalism The employees at New Motors Subaru greeted with me with a warm smile and handshake as soon as I entered the door of the dealership. Professionalism was quite obvious and every effort was made to make the process as simple and painless as possible. The walk around of the vehicle, test drive and explanation of the finance process was clear and concise. I felt comfortable and confident that the salesman was not going to give me a run around. He even took the time to get to know more about me and my interests. I would highly recommend New Motors Subaru to anyone looking for a new or used vehicle. More

Pleasant , Informative and Helpful When we walked in the door we were greeted by Tony. We were looking to purchase a good used vehicle. A friend had recommended that we check out the When we walked in the door we were greeted by Tony. We were looking to purchase a good used vehicle. A friend had recommended that we check out the Subaru, as they hold their value. We test drove a Forester and an Outback. We were very impressed with the way the Forester handled, as it was a snowy day. We were looking to purchase a used car, however, after weighing the many options presented by Tony, we chose to drive off in a brand new 2017 Forester! Before we drove off, Tony explained in detail the many functions included in the operation of the vehicle. Tony was very helpful in answering any questions we had. We would definitely recommend Tony and New Motor Dealership for anyone seeking a new or used vehicle! God Bless You All Chet & Ruth More

Straight to the point, no pressure. Our overall experience was better than expected. Helpful and all questions had been answered before, during and after the sale. All polite and courteo Our overall experience was better than expected. Helpful and all questions had been answered before, during and after the sale. All polite and courteous. We had not shopped for a new (newer) car since 2005, it seems that things have changed a bunch since then and didn't have the feeling of being pressured. The whole staff was very nice, even if we had been left alone, someone else stopped to see if we needed anything. If your looking for a new or used car swing by and check them out. Tony was our sales person and Nicole did a great job in the finance and explaining all the fine print. Thank You Darrell & Wanda More

Positive car buying experience Steve spent all day with me, answering questions, test driving different vehicles, until I found the one I was happy with. There was no pressure and S Steve spent all day with me, answering questions, test driving different vehicles, until I found the one I was happy with. There was no pressure and Steve remained talkative and engaged the entire time. I feel as though I received a good deal, and there was nothing in the "fine print" I had to worry about. There was a follow up call to see how I was doing with my new vehicle, and the dealership also took care of calling my insurance agent to exchange the vehicle information (first time for me). I am happy with my transaction and would recommend New Motors to anyone looking for a new vehicle. More

Would definately reccomend New Motors I would definitely recommend New Motors to anyone looking for a painless customer car buying experience. It was quick, easy and totally customer centr I would definitely recommend New Motors to anyone looking for a painless customer car buying experience. It was quick, easy and totally customer centric. Everyone was very nice, the environment was friendly and our salesman, Andrew and the finance mgr. Allen were great. I never thought I would be driving a BMW but New Motors made it happen. thank you, Ann Carlin More

Exception Service Experience While at the dealership I dealt with two guys. John set the tone from the very beginning of my visit and that tone was "I am your advocate." I under While at the dealership I dealt with two guys. John set the tone from the very beginning of my visit and that tone was "I am your advocate." I understood that he clearly works for New Motors but was there to help me was the best buying experience possible and I am not an easy customer to deal with trust me. Once we got down to the number crunching, to my surprise the leadership team but their best offer on the table which exceeded my expectations. Even when I came back for a few more trade dollars Allen (Finance Director) called to walk me through the process with a clear explanation and several approval options. They both made it very hard for me to say no to what I knew was a great deal. The paperwork process was very smooth and during delivery Nick "The BMW Genius" wrapped it all up with a clear description of options and features that even a "Boomer" like me could understand. If I am being honest Ai was planning to follow-up with the Cleveland BMW dealership but you guys earned my business and I am now a customer for life. Great job team now that's what great customer service looks like!!! More