
New Motors
Erie, PA
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2,073 Reviews of New Motors
New 2017 BMW X3 Purchase After a long time considering a new car for our family, we decided that a BMW X3 best fit our needs. It was at the top end of our budget, but we feel After a long time considering a new car for our family, we decided that a BMW X3 best fit our needs. It was at the top end of our budget, but we feel we received a very fair deal from New Motors that made the purchase possible. Throughout the entire process, our sales rep (Steve Quinn) was very attentive, thoroughly answered our questions, and never pressured us into a vehicle or features that we didn't need or want. Since New Motors didn't have a vehicle on the lot that had our desired configuration, Steve found one at another dealer such that we could have it through a dealer trade in a few days. While we waited for our new 2017 X3 to arrive, Steve took care of all necessary insurance and registration paperwork so the final transaction was quick and smooth. When we picked up the vehicle, he explained the dealership's service hours, shuttle, and loaner vehicles (important since we are from out of town), walked us through the features in the new X3, and made sure we were comfortable with how the car works - not a small task given the complexity of iDrive. Steve also followed up with us later in the week to answer any other questions we had since taking the vehicle home. We were also pleased with the service provided by Allen Yingling on the finance team. Because BMW just changed their free maintenance plan for 2017 models, he walked us through the options for additional maintenance plans. While not pressuring us to purchase any, he took the time to show us how the anticipated maintenance costs compared with the available plans so we could make an educated decision that would economically benefit us in the long term. Overall, we were impressed with the New Motors team and look forward to dealing with them in the future. More
Friendly, responsive and well accommodated We had a great experience at new motors Subaru. Seth Murphy was a fantastic sales representative and we will be back for our next vehicle. We had a great experience at new motors Subaru. Seth Murphy was a fantastic sales representative and we will be back for our next vehicle. More
Seamless purchase process Just concluded buying a new X3 BMW from New motors and it was a pleasure. Dealt with Bob Masi the sales associate and he could not have been more help Just concluded buying a new X3 BMW from New motors and it was a pleasure. Dealt with Bob Masi the sales associate and he could not have been more helpful. This is the second care I have purchased a t New Motors this year and everything from my trade in to putting the final plate in place was handled without a hitch. Bob is incredibly available for questions and I was able to get an excellent vehicle with a minimum of fuss. Nicole in the finance department was also terrific and took care of the numerous forms with ease. Just a terrific system and the orientation to the new care is extremely personalized and pleasant.Obviously I am a return customer and would highly recommend the dealership. More
I would recommend this Subaru dealership Great overall car buying experience! Tony was extremely knowledgeable about the whole buying process. He was extremely patient, answering my many ques Great overall car buying experience! Tony was extremely knowledgeable about the whole buying process. He was extremely patient, answering my many questions, and was able to answer every question instantly and accurately. He was very friendly and helpful without being obnoxious. Allen the finance man was also very knowledgeable and helpful. More
purchase of 2007 Honda Element Vehicle was very clean, the dealership employees are courteous, helpful, and nice to work with. I'm very pleased with my purchase, and this dealershi Vehicle was very clean, the dealership employees are courteous, helpful, and nice to work with. I'm very pleased with my purchase, and this dealership. New Motors is a great place to shop. One of the best experiences that I had car shopping in the Erie area. Highly recommended. More
Love the car i was extremely pleased with the experience I had there, the only thing i was slightly disappointed in was how clean the car was when i received it. i was extremely pleased with the experience I had there, the only thing i was slightly disappointed in was how clean the car was when i received it. More
Great experience!! Shane is great. He answered all of our questions and really spent rage time reviewing the car features with us! This is the 2nd time that we have deal Shane is great. He answered all of our questions and really spent rage time reviewing the car features with us! This is the 2nd time that we have dealt with Shane and will continue to visit him with all of our car leasing/buying needs. More
Great buying experience My husband and I were just beginning our new car search when we visited the dealership. Keith was very friendly, and did not pressure is to make a dec My husband and I were just beginning our new car search when we visited the dealership. Keith was very friendly, and did not pressure is to make a decision we weren't ready to make. He answered all our questions, and we did go back the following week. We still weren't sure if we were ready to buy, but they were able to put a great deal together that we just couldn't pass up. We drove it home the same day and love our new car! More
Easy and fun experience Tony and the rest of the New Motors team were extremely helpful. From the time I walked in with a rough idea of what I was looking for, to the day the Tony and the rest of the New Motors team were extremely helpful. From the time I walked in with a rough idea of what I was looking for, to the day the car arrived and when I took it home; I had absolutely no complaints with the level of service I was offered. The showroom and shop look amazing, and the use of Cobb tuning parts is a definite plus. More
Easy, Clean and Honest My process from rolling my lease over from a 5281x to a 428ix was as simple as it could be. Steve Quinn did everything to make the transition smooth My process from rolling my lease over from a 5281x to a 428ix was as simple as it could be. Steve Quinn did everything to make the transition smooth and handled my regular anxiety in a personable and respectable manner. I will be recommending him and New to everyone. Thank you! More