New Motors

Purchase/lease new or maintain old. It' been a month since I leased a new Forester. I was impressed with Damien as soon as I entered the dealership. He approached me but was not pushy. It' been a month since I leased a new Forester. I was impressed with Damien as soon as I entered the dealership. He approached me but was not pushy. When I decided I really did want a new car, he answered all my questions about the models, what was in stock and the changes since my last purchase 4 years ago. He's a fairly new sales rep ( 2 yrs) but was quite knowledgeable. During my visit he repeated a couple things, which I appreciated. He showed me the new features on the car and how to find help in the manual. Damien was patient ( I am 69 yrs old) and made me feel quite comfortable with my choices. The dealership was clean and well staffed. My car has been performing extremely well and I am sure I will visit New Motors and Damien the next time I want a new vehicle. More

Great dealership This was the first time in over 20 years that we purchased newer vehicles. The stereotype car salesman does not exist at New Motors. The folks there m This was the first time in over 20 years that we purchased newer vehicles. The stereotype car salesman does not exist at New Motors. The folks there made us feel like we were people not simply a sales target. More

Traded in for an Upgrade I had a great experience at New Motors, from the time I requested more info for a vehicle on the internet to the moment I drove off the lot in the car I had a great experience at New Motors, from the time I requested more info for a vehicle on the internet to the moment I drove off the lot in the car of my dreams. Seth Murphy understood my budget and did everything he could to make it happen for me. Nicole was very professional and explained everything thoroughly, since this was my first car purchase. I am very happy that I could give my business to New Motors and I would highly recommend that anyone looking for an affordable vehicle and a pleasant buying experience to check out New Motors! More

This dealership wanted me as a customer. I had a Honda Cross tour so I went street track and trail in Conneaut lake, Pa. I assumed I was going to get another Cross tour. Now this is a dealers I had a Honda Cross tour so I went street track and trail in Conneaut lake, Pa. I assumed I was going to get another Cross tour. Now this is a dealership that my brother worked there many years ago. My parents drove several Accords home from there and I have bought a couple of cars from there. Four years ago when I bought the Cross tour I worked with a sales man who, use to work with my brother but I did not care how I was treated which was nothing special. I felt like I was just a number. So I went there again and they were not willing to deal and offered a low figure for the vehicle. So I left and I went to New Motors and I ended up getting a great deal on a 2014 cross trek and Mike Francis was amazing to deal with. No pressure but I learned things from him and between him and Allen Yingling I felt like I was wanted as a customer and I will never go back to Honda again. I will buy another vehicle from them. I love how they made me feel. I am not a number I am important to them and Thank you so very much for such a pleasurable experience!!! I have nothing but praise for New Motors. Darcie T. More

Helpful ,professional and fair edwilliamsopc Mike was understanding of my personal needs, regarding vehicle features as well as my financial parameters. He was clearly informati edwilliamsopc Mike was understanding of my personal needs, regarding vehicle features as well as my financial parameters. He was clearly informative and easy to talk with. Dealing with Nicole and Allen was professional and friendly as well. Facility ran smoothly, warmly and efficiently. An easy, positive experience at a top notch dealership. More

Too expensive The service dept. is very expensive. They charged $9.00 to replace an air filter( I can do that in 3 minutes). There was a $30 labor charge to change The service dept. is very expensive. They charged $9.00 to replace an air filter( I can do that in 3 minutes). There was a $30 labor charge to change a cabin air filter(about 15mins of work). I will do most of my service myself. Routine maintenance on a 2yr Impreza cost $200! More

New car purchase Steve Dillon is the best! I've never had a better car purchase experience. Steve knows the product verywell. He is thoroughAND efficient. THANKS Steve Dillon is the best! I've never had a better car purchase experience. Steve knows the product verywell. He is thoroughAND efficient. THANKS STEVE! More

A deal we couldn't refuse! The dealership went beyond our expectations and Seth was a very good sales person. The accountant made us a deal we couldn't refuse. All in all, a The dealership went beyond our expectations and Seth was a very good sales person. The accountant made us a deal we couldn't refuse. All in all, a very good experience. More

Excellent Pre Owned Vehicle Purchase Experience I was shopping for a Honda Accord for my daughter. I live in Cleveland, Ohio but searching the internet found a car that looked like a good deal at N I was shopping for a Honda Accord for my daughter. I live in Cleveland, Ohio but searching the internet found a car that looked like a good deal at New Motors in Erie, Pennsylvania. I contacted the dealership and got in touch with Salesman Kyle McIntyre. Kyle answered my questions and provided the information I needed. It sounded good so I made the two-hour drive to look at the car. Everything was exactly as represented. I felt completely comfortable with the entire staff at New Motors. I found them to be honest, conscientious, fair, and overall had a very pleasant experience. This seems like a small family dealership that makes you feel welcome and appreciates your business. More

Great customer service My husband and I purchased a BMW from New Motors and we were very satisfied. We traveled an hour to purchase from this dealer and the customer servic My husband and I purchased a BMW from New Motors and we were very satisfied. We traveled an hour to purchase from this dealer and the customer service exceeded our expectations. Thank you Darren LeCorchick for working with us and for your hospitality. We would definitely recommend this dealer to friends and family. More