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New Motors

Erie, PA

4.9
2,099 Reviews

8670 Peach St

Erie, PA

16509

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2,099 Reviews of New Motors

June 26, 2024

Lousy. Had to return twice for incomplete on first appointment. 6 month inspection. What is real repair work going to be? Questions not directly answered. B More

by jeffoneil
Recommend Dealer
No
Employees Worked With
Shane Harney, Seth Murphy, Beth Moski
Jun 27, 2024 -

New Motors responded

I'm sorry to hear about your disappointing experience. We strive for thorough and transparent service, so it's concerning that we fell short during your visit. We'd like the opportunity to address these issues directly with you—please reach out at your convenience. Thank you, Shelly Thomas - Service Manager - 814-868-4805

June 24, 2024

I had a good experience at new motors! I worked with Steve Quinn, and he was great! He was patient with me and answered so many questions for me throughout the car buying process. More

by Carlene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Quinn
Jun 24, 2024 -

New Motors responded

Carlene, we're delighted to hear that Steve provided you with excellent service at New Motors! Thanks for sharing your positive experience. Enjoy your new car!

June 24, 2024

As always, my experience at New Motors Subaru was exceptional. The professionalism of the service team and new videography of the inspection was a very pleasant surprise. Even though the dealership More

by Char Tylman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Quinn
Jun 24, 2024 -

New Motors responded

Char, we're delighted to hear that our service team and new inspection videography impressed you at New Motors. Thanks for your loyalty and kind words!

June 23, 2024

Eric was extremely helpful without being pushy which is exactly why we ended up buying the vehicle. He was prepared when we arrived which was what we needed in that our time was limited. That was apprecia More

by Rosko3737
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric White
Jun 24, 2024 -

New Motors responded

Thank you for sharing your experience! We're glad Eric could assist you efficiently and help find a vehicle that met your needs at New Motors Subaru. Enjoy the new ride, and we appreciate your support!

June 23, 2024

I was not happy in the way my buying experience was handled. From what i was told about dealing with my purchase and what actually happened were very different. I felt that my salesperson was not hon More

by njwallace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Quinn
Jun 24, 2024 -

New Motors responded

I'm sorry to hear about your experience and the discrepancy that occurred. We strive for honesty in all our dealings, and we'd like to discuss this further to address any outstanding confusion. Please reach out at your convenience. Thank you, Andrew Vollant - General Sales Manager - 814-868-4805

June 20, 2024

Recent routine service for 2020 Forester. Customer service technician was very friendly, knowledgeable, helpful to my needs. More

by Heidi.ann427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Jun 21, 2024 -

New Motors responded

Heidi, thanks for sharing your positive experience with our team at New Motors Subaru! We're glad to hear the service on your Subaru Forester went smoothly.

June 19, 2024

My salesman (Adam Yingling) made my car buying experience painless and uncomplicated. I love my Subaru Forester! More

by Jjiuliante
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Yingling
Jun 21, 2024 -

New Motors responded

We're delighted to hear that Adam made your car-buying experience smooth at New Motors Subaru. Enjoy your new Subaru Forester!

June 19, 2024

I had a very good experience with New Motors. They helped me in purchasing my vehicle and found the vehicle I wanted.. Thank you More

by Bjmiller53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ms. Happy, Keisha Hines, Jeff Waid
Jun 21, 2024 -

New Motors responded

We're delighted to hear you had a great experience with New Motors Subaru! Enjoy your new vehicle and thanks for choosing us!

June 18, 2024

The purchase process was smoothly and timely managed. We appreciated both the salesman and the finance manager's support and friendship. Nick Gaiser handled the sale without pressure and allowed time fo More

by MaryBeth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Gaiser, Nicole DiTullio
Jun 18, 2024 -

New Motors responded

MaryBeth, we're delighted to hear that Nick and the team at New Motors Subaru made your purchase process smooth and pressure-free. Thanks for sharing your experience!

June 18, 2024

Kevin Yaros came through for me in my purchasing a 2024 VW Atlas. He was very helpful in explaining all the features of the vehicle and his knowledge of the computer interface. Also, the negotiation with More

by GSD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Confer, Seth Murphy, Kevin Yaros
Jun 20, 2024 -

New Motors responded

Thank you for sharing your positive experience with Kevin, Tony, and Seth at New Motors! We're delighted to hear that the process was smooth and informative. Enjoy your new 2024 VW Atlas!

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