
New Motors
Erie, PA
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2,063 Reviews of New Motors
I have purchased 4 New and 3 used cars from them in the past. My wife and I recently split up and she and I were on the titles for each others car. My wife approached them to see if they could help us with past. My wife and I recently split up and she and I were on the titles for each others car. My wife approached them to see if they could help us with signing off each others vehicle. They contacted me so I went up and brought my title and her spare keys and signed off her title which she had left there. The next day she went up to sign off mine, they gave her the spare keys and she asked about the valet key and said it was missing. There is no valet key with a push start vehicle, and they explained this to her. She took her title and walked away without signing off my title. She then went next door to the BMW showroom and traded her car in for a new BMW. I was going to take my car and trade it it on a new one I had ordered. Since I couldn't trade it in I lost the $1000 I would of had in tax savings, and now I have to sit on the car until I make her sign off which will cost me $500 in court costs per my lawyer. I complained to the management at New Motors, and followed up with a call asking for some compensation. It has been 4 weeks and all I hear is crickets. More
If all of the sales people are as knowledgeable and patient as Mike F, the dealership in my opinion is the best! Absolutely no complaints for the purchasing of the my new Forester. A very happy cutomer patient as Mike F, the dealership in my opinion is the best! Absolutely no complaints for the purchasing of the my new Forester. A very happy cutomer. More
New motors is the friendliest around. Very honest and helps you get your needs done. This is my third new car from there and I have really enjoyed their help. Very honest and helps you get your needs done. This is my third new car from there and I have really enjoyed their help. More
New Motors is a great place to purchase a car. The Subaru's have been very highly recommended by friends and family. The personnel at the dealership are extremely helpful, that includes the serv The Subaru's have been very highly recommended by friends and family. The personnel at the dealership are extremely helpful, that includes the service department and the sales staff. More
For the second time in a one year span we had the opportunity to have Nick as our salesperson. He is friendly, knowledgeable and made our experience purchasing a car, effortless! We purchased an Ou opportunity to have Nick as our salesperson. He is friendly, knowledgeable and made our experience purchasing a car, effortless! We purchased an Outback last year and then decided to "upgrade" to an Ascent a little over a year later. With Nick's assistance we had the Ascent the same day we went in to just "talk" about upgrading! We will definitely continue to deal with New Motors and hopefully Nick when in the market for another car! Also, Michele in financing took excellent care of us as well! More
Robby was the best car salesman I have ever encountered. The entire process was seem less and the finance mngr Michele hugged me when we met. GREAT PLACE WITH GREAT PEOPLE ! The entire process was seem less and the finance mngr Michele hugged me when we met. GREAT PLACE WITH GREAT PEOPLE ! More