
New Motors
Erie, PA
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2,063 Reviews of New Motors
Car is great. Service department (historically) has been hit and miss. However the most frustrating thing….New Motors and Subaru send ME the emails for my wife’s Service department (historically) has been hit and miss. However the most frustrating thing….New Motors and Subaru send ME the emails for my wife’s car. My name is nowhere on the title or any of the paperwork, and trying to change that with Subaru corporate has been impossible and a hassle. More
We were very pleased with our trade-in and leasing experience. Mike Lobaugh was very easy to work with and was very knowledgeable about the Subaru line of vehicles and their individual features. He w experience. Mike Lobaugh was very easy to work with and was very knowledgeable about the Subaru line of vehicles and their individual features. He was able to work out a very good trade-in price on our Outback which resulted in an attractive lease price on our new Legacy. The new Legacy also had additional features that we didn't expect. This was out tenth buying experience with New Motors. We have come to expect a superior transaction, and Mike didn't disappoint us. Seth Murphy led us through the leasing process, and he did an excellent job. It was all very clear and concise. We later came back to connect our cell phones. Beth Moski took us through this process, connected the phones and showed us how to use features on the Legacy that we have never used before. She really added value to our experience with New Motors and I think I can come back to her or Mike if I have questions about the many features of our new car. More
New Motors is a very friendly dealership. I have had Steve Lobaugh as my sales person for my last two vehicles that I purchased. I am now waiting for a new 2024 model to come in, he's been I have had Steve Lobaugh as my sales person for my last two vehicles that I purchased. I am now waiting for a new 2024 model to come in, he's been very informative on the delivery date. So thrilled with the Service department also. More
I am very pleased with my recent experience with purchasing my BMW Z4 Roadster. My sales consultant, Rob Quinn was very helpful. And the experience was actually pleasant. He has even offered to deli purchasing my BMW Z4 Roadster. My sales consultant, Rob Quinn was very helpful. And the experience was actually pleasant. He has even offered to deliver the vehicle to me, so that I don't have to make another trip to the dealership. I have purchased several vehicles over the years, and have never received this quality of customer service. I guarantee my next BMW will also be purchased from New Motors. More
Stephen was always professional. He gave me his full attention. He answered any questions that I had regarding my purchase of car. I would go to Steve if I were to buy another car He gave me his full attention. He answered any questions that I had regarding my purchase of car. I would go to Steve if I were to buy another car More
I've purchased six vehicles from New Motors and I'm a loyal fan. Everything that they do -- sales, financing and service is top notch! I can't imagine purchasing another BMW from another dealership. loyal fan. Everything that they do -- sales, financing and service is top notch! I can't imagine purchasing another BMW from another dealership. Eric White has been my salesman for my last three vehicles and I enjoy working with him. He listens to my needs and helps me find the vehicle that is just right! He makes sure that the selection and purchasing process is done just right! The service department staff are also great! When I bring a vehicle in for service, everything is done promptly, efficiently and completed correctly the first time. More