New Motors

My fiance and I were in the market for a 2019 - 2021 BMW x5 and decided to purchase through New Motors. Working with New Motor was the best decision we made. Robbie and Keisha made our experience a great on x5 and decided to purchase through New Motors. Working with New Motor was the best decision we made. Robbie and Keisha made our experience a great one, and even a month after our purchase we still have not seen a better deal than what we found through New Motors. I highly recommend that everyone, whether you can pick up the vehicle or will need it shipped to your location, work with New Motors if their car you are looking for is in their lot. See below for more detail. Great Price & Fast Response We browsed the various car sales platforms such as CarGurus, Truecar, Caravana, etc. searching for the right vehicle with the right packages for the right price. We were already working with two dealerships and came across a well-priced x5 in New Motors’s via Truecar. We sent an inquiry on a Monday night and New Motors had already reached out the very next morning. Friendly and Patient Customer Service We spoke with Keisha and she patiently answered ALL of my questions. Since I was located seven hours away and couldn’t see the car in person, Keisha was nice enough to facetime us and do a walk-around of the vehicle to confirm that there was no damage and that the vehicle include all of the packages and features we wanted. Fair Negotiation The had a GREAT price given the year the mileage, condition, packages that were installed, and that there were no accidents in it’s carfax. We worked with Keisha and Tony to negotiate down a bit further and New Motors was willing to work with us. They were straightforward with their process, and I think we landed at a place that was fair. Most importantly, their prices was better than all other princess we negotiated for vehicles that didn’t even have all the packages we wanted. This one did. We decided to move forward. Working with Robbie We began working with Robbie after deciding to move forward with purchasing with New Motors. Robbie is probably one of the kindest and most patient people I’ve ever worked with. He quickly responded to all of my texts and phone calls. He answered every single one of my questions, did not express any annoyance with my requests, and make me feel like a VIP customer at every moment. This is almost existent with many other dealerships. So, working with Robbie was breath of fresh air. New Motors should know that they have a phenomenal sale rep working for them. He sets the standard for what I would expect out of a sales rep moving forward. Receiving the car New Motors shipped the car to us and we received it in about a week after everything was finalized. The car was detailed, all of the paperwork was placed in the car, and not a single scratch was on it. They even sent touch up paint in case we ever needed it. The only feedback I’d have is that the shipping company we they used was incredibly poor with their communication. They confirmed that they would bring the car on one day but never showed up. They then called after the agreed-upon drop-off time, agreed to showing up at 9am the next morning and eventually showed up four hours later. This was disruptive since I had to continued rearranging my work schedule. Thank you! My overall experience with New Motors was extremely positive. The next time I or a family member is in the market for a new car, we will look to New Motors first. More

My GTI had a well documented issue that has been a challenge for many dealerships to repair. New Motors offered me a loaner while they kept and drove my car until the issue was able to be replicated. challenge for many dealerships to repair. New Motors offered me a loaner while they kept and drove my car until the issue was able to be replicated. Luckily, it was repaired properly the first time. Nice work! More

When choosing a new vehicle, our past experience with the Subaru brand & New Motors led us to New Motors and a 2021 Subaru Legacy. We've had it a week, are still learning all the bells & whistles, but love i Subaru brand & New Motors led us to New Motors and a 2021 Subaru Legacy. We've had it a week, are still learning all the bells & whistles, but love it already. Our sales representative Shane Harney made our buying experience an easy one. He was informative, knowledgeable and as enthusiastic about the Legacy as we were! More

We just purchased our first vehicle from this dealership. The customer service was great, and our sales consultant, Dave made the entire process so easy. We are very thankful for his honesty and expertise. The customer service was great, and our sales consultant, Dave made the entire process so easy. We are very thankful for his honesty and expertise. Seth in the finance department was also wonderful to work with. My experience at New Motors was 10/10! we will most definitely be returning! More

Great Dealership, our Salesman Steve Quinn was very helpful, easiest hassle free deal I ever had. The entire staff we dealt with was very friendly and helpful. If you are in the market for a BMW this i helpful, easiest hassle free deal I ever had. The entire staff we dealt with was very friendly and helpful. If you are in the market for a BMW this is the place to go. More

I purchased my first 2017 Jeep Cherokee and had a very pleasant and excellent experience my sales man Eric White did a fabulous job helping me purchase my vehicle I would recommend my sales person and thi pleasant and excellent experience my sales man Eric White did a fabulous job helping me purchase my vehicle I would recommend my sales person and this car lot to anyone I know More

Highly recommend Kevin Yaros if you are looking at a Volkswagen. Very good experience with my new vehicle purchase. Purchased the suv I test drove at price I found fair with little pressure to upgrade Volkswagen. Very good experience with my new vehicle purchase. Purchased the suv I test drove at price I found fair with little pressure to upgrade or purchase optional items. 90% of the transaction done on line or via emails. Minimal time at dealership. Efficient and painless transaction. Overall very satisfied. More

Worked with Mike Francis again. Great service once again. Mike is always friendly and easy going; not a pushy salesman. We have purchased 5 vehicles from Mike and always great service!! Love my new " again. Mike is always friendly and easy going; not a pushy salesman. We have purchased 5 vehicles from Mike and always great service!! Love my new "used" Forester!!! More

Dealt with Mike Francis. Super chill guy not pushy whatsoever. Had a very enjoyable experience through and through with purchasing my 2012 Kia Soul. Was recommended by a friend to look at New Motors a whatsoever. Had a very enjoyable experience through and through with purchasing my 2012 Kia Soul. Was recommended by a friend to look at New Motors and I’m glad I did. Looking forward to continued business with New Motors. More

Kyle McIntyre did an excellent job taking care of our new car need. The vehicle exceeds our expectations! We were very pleased with the vehicle’s road test, looks and the superb warranty. Kyle answered all o car need. The vehicle exceeds our expectations! We were very pleased with the vehicle’s road test, looks and the superb warranty. Kyle answered all of our questions and was helpful in demonstrating all the electronic functions. More