Newark Toyota World

Sequoia Service Oct 2016 Once again, excellence service and a quick turnaround on the vehicle. I haven't had any issues with the service at Newark since I started with them i Once again, excellence service and a quick turnaround on the vehicle. I haven't had any issues with the service at Newark since I started with them in 1991. Thank you. More

Exceptional The young man that wrote up the service work to be done (Wesley) was very cheerful, polite, knowledgeable, courteous. Wesley asked if I wanted to sche The young man that wrote up the service work to be done (Wesley) was very cheerful, polite, knowledgeable, courteous. Wesley asked if I wanted to schedule my next service appointment at the time. I declined. More

Eric Mosley is great! The Sales representative that we worked with- Eric Mosley, was very professional, patient, and a pleasure to do business with. He gave me confidence The Sales representative that we worked with- Eric Mosley, was very professional, patient, and a pleasure to do business with. He gave me confidence in the fact that he would work to give me the best deal possible. More

Long Wait Time for Oil change and Tire Rotation I had an 0830 appointment for Monday, 3 Oct 16. I arrived at 0810, and was greeted and checked in within a couple of minutes. This appointment was I had an 0830 appointment for Monday, 3 Oct 16. I arrived at 0810, and was greeted and checked in within a couple of minutes. This appointment was for an oil change and tire rotation. After about 2 hours and 15 minutes, I asked the service agent, what was the delay. He told me the technician had just brought up the paperwork, and had recommended two additional items to do to my car. I had already wasted most of the morning, so I told the service agent, I didn't have time. He apologized for the long wait, and gave me a $35.00 credit off my bill. I had about 15 more minutes before my car was ready. While I sat in the waiting room, many customers came and went who came in after me. (Not those who took a shuttle to work.) I think 2 hours and 30 minutes is way too long for an oil change and tire rotation. More

Friendly, corteous. Routine service visit, was told how long I'll need to wait and was as scheduled Did routine work- oil change, tire rotation, nothing elswas needed. Routine service visit, was told how long I'll need to wait and was as scheduled Did routine work- oil change, tire rotation, nothing elswas needed. More

Great service Excellent service,friendly staff and awesome facility.Since remodel the service department is really nice and accomodating,high chairs for work statio Excellent service,friendly staff and awesome facility.Since remodel the service department is really nice and accomodating,high chairs for work station. I would recommend this service center to everyone. More

Quick Oil Change I dropped my car off to have oil changed. I only waited an hour at the most and was explained the expection my car went through. Everyone was nice and I dropped my car off to have oil changed. I only waited an hour at the most and was explained the expection my car went through. Everyone was nice and I come here every time for my car service. More

scheduled maintenance interval quick, easy, painless. Was immediately met by service rep. He explained all the work that would be done, estimated time to complete. Overall, a very quick, easy, painless. Was immediately met by service rep. He explained all the work that would be done, estimated time to complete. Overall, a very simpletransaction. More

oil change This was my 20,000 mile service, and I still have not received a car wash after my service. Also, I asked about the cost and installation of a traile This was my 20,000 mile service, and I still have not received a car wash after my service. Also, I asked about the cost and installation of a trailer brake. I was told I would be contacted but still have not received that call. If you are not going to call, don't say you will. More

Overall Great Buying and Service Experience I bought my first care at Toyota World and also recently had it serviced to replace a flat tire. Overall everything was fantastic. I don't know anythi I bought my first care at Toyota World and also recently had it serviced to replace a flat tire. Overall everything was fantastic. I don't know anything about cars, but the salesman I had named Ken was extremely helpful and knowledgeable and was not pushy at all and made me very comfortable throughout the buying process. A few months later, I got a flat tire and brought it to the service center to get it changed. I didn't even have to speak to anyone to set my appointment, I was able to do it all online. When I got there, the service rep whos name I can't remember was extremely nice and helpful. The price was super cheap and the work was done within a half hour of me getting there. While I waited, I had access to their lounge that had nice furniture, a big TV and coffee. The next time I buy a car I will be going to Toyota World for sure and I will recommend anyone else I know looking for a car to do the same. More