Newark Toyota World

BEST SERVICE ADVISORS IN THE AREA Dacia Letts, CHerald GEphrata and Henry Oswald were the Service Advisors that assisted me. They were some of the most professional and courteous Advis Dacia Letts, CHerald GEphrata and Henry Oswald were the Service Advisors that assisted me. They were some of the most professional and courteous Advisors I have ever came across. They kept me updated throughout the entire process. When the completion time changed due to some warranty repair issues found during my 25K Mile Service I was even offered a shuttle service to make it more convenient for me. Even though I wound up not using the shuttle service, their driver did come over and speak with me. He was a very polite man and even offered me a ride just up the street to the wawa if I wanted something while waiting. I also had the opportunity to speak with the front desk/rental people and was very impressed with how professional they were. I think the person running the department was Catelin and the front desk person I spoke with was Debby. Both women carried themselves with a great sense of pride in customer satisfaction. When it came time to pick my vehicle up I spoke with Wesley and Colleen. The pick up process was quick and effortless. One of the lot attendants, Zach, was even courteous enough to walk me out front to my car to make sure it was washed prior to pick up. Truly exceptional service experience all around from start to finish. The management at Newark ToyotaWorld should be very proud of their team of associates. They are the glue that holds that place together. The very foundation to a great business is quality customer service, and these associates have proved to be the very bricks of that foundation. I would recommend this place to any Toyota owner in the area. Sometimes it may take a little longer for service, but Quality Service takes time and cannot be rushed. I'd much rather take my car here again and wait a little longer than to take it to some pep boys or jiffy lube and get low quality rush job performed on my car. I think that says it all, thank you again to the Advisors whow helped me, and I hope this gets back to them so they know that their good work is not going unnoticed. - James B. More

Good Price, Good Service I came in for an oil change and was charged exactly what I was quoted. No one tried to get me to buy a filter or upgrade my oil. I was told it would I came in for an oil change and was charged exactly what I was quoted. No one tried to get me to buy a filter or upgrade my oil. I was told it would take 60 to 90 minutes as it was busy. The time was right. Waiting in the customer lounge was pleasant with Wifi and free beverages available. I always like servicing my vehicle at Newark Toyota, More

Eighteen years of excellent service for our cars. We purchased our first Camry at the Newark, DE dealership in 1998. This is the only service center we have used and the 1998 Camry is still running gr We purchased our first Camry at the Newark, DE dealership in 1998. This is the only service center we have used and the 1998 Camry is still running great. We continue to service our cars in Newark even though we live 50 miles away primarily for two reasons: great people and great service. We like them and we trust them with our cars. More

LOVE Toyota service! I have always had a pleasant experience here! All the workers are friendly and helpful. Love the big tv, coffee, and soda machines available at no co I have always had a pleasant experience here! All the workers are friendly and helpful. Love the big tv, coffee, and soda machines available at no cost, and the extended hours make this stop very convenient for me!! More

120,000 service was through and very informative. Representative also provided information about purchasing the right tires whether it's from Toyota or another sou was through and very informative. Representative also provided information about purchasing the right tires whether it's from Toyota or another source. More

Just LOOKING!! Went to dealership with intent of looking at used cars. Woundl up purchasing 2014 RAV 4 with low mileage the same day and drove off with it Later in Went to dealership with intent of looking at used cars. Woundl up purchasing 2014 RAV 4 with low mileage the same day and drove off with it Later in the day. Received professional, informative, personal service from Jim and Kelli..Will sing praises about the dealership and sales reps to others and plan on being a return customer!! THANK YOU for the excellent service!! Leslee Lynch More

Chris Deloeche sold us a new Canry. Mr Chris Delpeche has been our sales person for about 15 years. He is always ready to listen to our needs and does everything he can to comply. He hel Mr Chris Delpeche has been our sales person for about 15 years. He is always ready to listen to our needs and does everything he can to comply. He helps us with the purchase but does not stop there. He follows up after the sale and we know if we need anything he will help us. It is always a pleasure doing business with him. We would not go to anyone else. More

I never liked Toyota until I owned one. I purchased my Toyota used and it has been an excellent all around vehicle. Trouble free. But the best thing was when I took my Mercedes there for an I purchased my Toyota used and it has been an excellent all around vehicle. Trouble free. But the best thing was when I took my Mercedes there for an alignment and the service was still excellent. When I buy my next Toyota, it will be from Newark Toyota World. More

2005 Avalon Service - Sat, 8/20 I had an excellent experience due primarily to the enthusiastic support from Assistant Service Manager, Colleen Consalo. She met me with a smile at m I had an excellent experience due primarily to the enthusiastic support from Assistant Service Manager, Colleen Consalo. She met me with a smile at my vehicle and reviewed my issue (a loose plate hanging down from the engine) as well as the service history of the vehicle to see what else it "might" need. She recommended a wheel alignment as the only thing that might be overdue. Turns out the car needed it. Colleen was pro-active in keeping me abreast of the progress of my vehicle and what was found. She is an excellent ambassador on top of being a good service manager. I applaud her. More

Professional and quick The service center is always quick and very professional. They make it easy to schedule an appointment too. Thank you for always providing great ser The service center is always quick and very professional. They make it easy to schedule an appointment too. Thank you for always providing great service! More