Newark Toyota World

Excellent Service The Assistant Service Manager was very helpful. She went above and beyond to explain our car services. We will until to being our vehicle here. The Assistant Service Manager was very helpful. She went above and beyond to explain our car services. We will until to being our vehicle here. More

Jason was awsome Everything was great and Jason went above and beyond!!!! I am so grateful he went the extra mile and got me back on the road and kept me safe for a lo Everything was great and Jason went above and beyond!!!! I am so grateful he went the extra mile and got me back on the road and kept me safe for a long trip. Martha Oldach More

Good Experience...no pressure! Buying a car can be a pain. The salesperson I had at Newark Toyota (Jeff Turner) was knowledgeable,ez going,friendly and helpful. The price lined up w Buying a car can be a pain. The salesperson I had at Newark Toyota (Jeff Turner) was knowledgeable,ez going,friendly and helpful. The price lined up with the homework I did so this purchase was no pain at all. Thanks! More

I liked my salesman Edgar I had a Toyota for 11 years with no major problems so I decided to get another one. Also I has no pressure from salesman. I had a Toyota for 11 years with no major problems so I decided to get another one. Also I has no pressure from salesman. More

Very easy, it was great. At all times, Jason was great and very accommodating! He was very extremely helpful and answered all of my questions, and offered advice. I am not as At all times, Jason was great and very accommodating! He was very extremely helpful and answered all of my questions, and offered advice. I am not associated with any dealership or service center. More

first service on new Rav-4 I bought in March. It was my first service on new Rav-4 I bought in March. Was told it would be up to 1.5 hours and it was 25 minutes. Enough said! It was my first service on new Rav-4 I bought in March. Was told it would be up to 1.5 hours and it was 25 minutes. Enough said! More

very satisfied This is my second Toyota Camry I have purchased from this dealership. Everyone shows excellent customer service and I would recommend this dealership This is my second Toyota Camry I have purchased from this dealership. Everyone shows excellent customer service and I would recommend this dealership to all my family, friends and co-workers. More

Newark Toyota is great Newark Toyota has always treated us well. the have fixed both our cars when needed and all the service rep's explain the whole bill to us and go into Newark Toyota has always treated us well. the have fixed both our cars when needed and all the service rep's explain the whole bill to us and go into detail if we need explicite details. More

BEST SERVICE ADVISORS IN THE AREA Dacia Letts, CHerald GEphrata and Henry Oswald were the Service Advisors that assisted me. They were some of the most professional and courteous Advis Dacia Letts, CHerald GEphrata and Henry Oswald were the Service Advisors that assisted me. They were some of the most professional and courteous Advisors I have ever came across. They kept me updated throughout the entire process. When the completion time changed due to some warranty repair issues found during my 25K Mile Service I was even offered a shuttle service to make it more convenient for me. Even though I wound up not using the shuttle service, their driver did come over and speak with me. He was a very polite man and even offered me a ride just up the street to the wawa if I wanted something while waiting. I also had the opportunity to speak with the front desk/rental people and was very impressed with how professional they were. I think the person running the department was Catelin and the front desk person I spoke with was Debby. Both women carried themselves with a great sense of pride in customer satisfaction. When it came time to pick my vehicle up I spoke with Wesley and Colleen. The pick up process was quick and effortless. One of the lot attendants, Zach, was even courteous enough to walk me out front to my car to make sure it was washed prior to pick up. Truly exceptional service experience all around from start to finish. The management at Newark ToyotaWorld should be very proud of their team of associates. They are the glue that holds that place together. The very foundation to a great business is quality customer service, and these associates have proved to be the very bricks of that foundation. I would recommend this place to any Toyota owner in the area. Sometimes it may take a little longer for service, but Quality Service takes time and cannot be rushed. I'd much rather take my car here again and wait a little longer than to take it to some pep boys or jiffy lube and get low quality rush job performed on my car. I think that says it all, thank you again to the Advisors whow helped me, and I hope this gets back to them so they know that their good work is not going unnoticed. - James B. More

Good Price, Good Service I came in for an oil change and was charged exactly what I was quoted. No one tried to get me to buy a filter or upgrade my oil. I was told it would I came in for an oil change and was charged exactly what I was quoted. No one tried to get me to buy a filter or upgrade my oil. I was told it would take 60 to 90 minutes as it was busy. The time was right. Waiting in the customer lounge was pleasant with Wifi and free beverages available. I always like servicing my vehicle at Newark Toyota, More